I had Adobe Photoshop Elements 4.0 on old computer but find folder is now empty is it possible to restore from Adobe?

I had Adobe Photoshop Elements 4.0 on old computer & transferred to new computer - this file is now empty, so I must have deleted photos. Is it possible to restore them?

Photoshop Elements 4 is too old. It was written for PowerPC Macs and will not work on new Intel Macs. There is nothing you can do about it.

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I deinstalled photoshop elements 11 off my old computer and installing on my new computer but

I deinstalled photoshop elements 11 off my old computer and installing on my new computer but it keeps sayig invalid serial number. I am using the same serial number I was given for the original installed and it worked fine.

Hello shiv99,
Welcome to the Apple Support Communities!
I understand that you have used Home Sharing to play the music from one computer on another, but now you would like to only use the new computer. It sounds as though you have set up the content to share between computers, but have not actually I’m ported the media from the old computer to the new one. I would suggest following the troubleshooting steps located in the attached article to import you music from the old computer to the new one. After that process is complete, you can turn off Home Sharing if you would like and the content will be in the iTunes library on your new computer.
iTunes 12 for Mac: Use Home Sharing to import items from another iTunes library
Have a great day,
Joe

I want to install Photoshop elements 11 onto a new computer but have lost my activation code

I have a new pc and want to install my photoshop elemets onto it but have lost my activation code. Tried searching on Adobe, but I did not register the product. How can I retrieve it?

You can check you Adobe account online to see if the serial number is registered under your account. If not then your only option will likely be to contact Adobe Support directly thru chat to see if they can provide you with a/the serial number. For them to do so will require you being able to prove ownership.
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

I bought Photoshop elements and have a new computer but my account has no record of it

How do I transfer my Photoshop to my new Mac? I logged into my Adobe account and can't find any record of my purchase

Hi there,
I was able to locate the order along with the serial number in your account.
Please follow the instructions here Find your serial number quickly to download the software.
^Ani

Why does Photoshop Elements not remove the old version after installing an upgrade?

When I install a new version of Photoshop Elements, it converts the old catalog but does not remove the old programs. I just installed PS 11 over PS 10 and it did not remove it. I have had the same problem with each upgrade. I have to manually uninstall the old version.
Thanks.
Jim Coleman
[email protected]
Rogers, AR

It's good to have the software you paid for
Uninstalling the older version post an upgrade might be discomforting to many users, so...
Catalog conversion works fine irrespective of whether you uninstall or do not uninstall the older version since the catalog folders are not touched during uninstall.
Thanks
Andaleeb

I installed Photoshop Elements 11 on a new computer a month ago. It opened several times until yesterday. I uninstalled it and now am trying to reinstall from the CDs that I own and it will not read the disk. Nothing happens. I had previously downloaded i

I installed Photoshop Elements 11 on a new computer a month ago. It opened several times until yesterday. I uninstalled it and now am trying to reinstall from the CDs that I own and it will not read the disk. Nothing happens. I had previously downloaded it to my laptop and work computer. How do I install it again?

You can't run PSE from a USB drive, nor can you transfer PSE to a different computer via a USB drive. PSE must be installed on a computer using the installer program provided by Adobe.

Can't install adobe photoshop elements on my new HP computer with windows 8

Can't install adobe photoshop elements on my new HP computer with windows 8.

Which version of PSE? Older versions are simply not compatible. Only 10 and 11 are.
Mylenium

Due to Photoshop Elements 12 Organizer I uninstalled the program. When I re-installed Photoshop Elements 12 on the same computer the "Photoshop Elements 12.0.exe" file is not available. I have tried loading Photoshop Elements 12 from the Adobe web site

Due to Photoshop Elements 12 Organizer I uninstalled the program. When I re-installed Photoshop Elements 12 on the same computer the "Photoshop Elements 12.0.exe" file is not available. I have tried loading Photoshop Elements 12 from the Adobe web site without success.

The Elements 12 shortcut can't find the Elements12.0.exe file so the program will not load. I can load the editor from its .exe file but not the organizer.

I just bought lightroom 5. I had lightroom 3. Now when I export my photos from lightroom 5 and upload them into my photoshop elements program to edit the photo files are at 100% zoom percentage. When I upload photos from my old lightroom 3 program they co

I just bought lightroom 5. I had lightroom 3. Now when I export my photos from lightroom 5 and upload them into my photoshop elements program to edit the photo files are at 100% zoom percentage. When I upload photos from my old lightroom 3 program they come into photoshop at 14% zoom percentage which is what I want them to come in at so I can zoom them in to detail the skin. What might have changed settings wise between the 2 programs, I cannot figure it out.

I just bought lightroom 5. I had lightroom 3. Now when I export my photos from lightroom 5 and upload them into my photoshop elements program to edit the photo files are at 100% zoom percentage. When I upload photos from my old lightroom 3 program they come into photoshop at 14% zoom percentage which is what I want them to come in at so I can zoom them in to detail the skin. What might have changed settings wise between the 2 programs, I cannot figure it out.

How do activate adobe photoshop elements 13 on a second computer. I have an activation code and serial number?

How do activate adobe photoshop elements 13 on a second computer. I have an activation code and serial number?

You may want to ask in the Photoshop Elements forums where there are those who can better handle this question if you run into problems.
Gene

Good afternoon.I have a computer with W Vista 8, Windows office home and business 2013. I recently tried to install Photoshop Elements by CD with serial number but on the desktop appears the following message: error 1 (configuration problem) try to uninst

What's error 1 in adobe photoshop elements configuration? I have a computer with W Vista 8, Windows office home and business 2013. I recently tried to install Photoshop Elements by CD with serial number but on the desktop appears the following message: error 1 (configuration problem) try to uninstall and reinstall. I have done this but the message continues to appear

You haven't mentioned which version of PSE. If it is PSE 13, that requires a minimum of windows 7.

I just bought a new IMac. I have photoshop elements installed on my old IMac and would like to move it to the new one. How can i do this?

I just bought a new IMac. I have photoshop elements installed on my old IMac and would like to move it to the new one. How can i do this?

Unfortunately, adobe doesn't have photoshop elements 6 available for download, as far as i know, so your best bet is to either get an usb dvd drive or use an computer with a dvd drive and copy the contents of the pse 6 dvd to somethiing like
a flash drive and then copy the contents from that drive to your new computer.
Do you still have your older mac and it has a dvd drive?
You can share files between the two using airdrop or an ethernet cable.
http://support.apple.com/en-is/HT203106
http://support.apple.com/kb/PH18722
http://support.apple.com/kb/PH14409

I've installed Photoshop Elements 12 on my PC computer. Although the installation message at the end noted the installation was successful, when I tried to double-click on the desktop icon, it won't open. Any ideas?

I've just installed Photoshop Elements 12 on my PC computer. At the end of the installation, I received a message that the installation was successful. I then tried to click on the desktop icon, but it won't open. Any ideas as to what could be going on? Thanks very much!

This worked for me
Sandeep Singh (Official Rep) replied to this problem:
Elements 12: Editor will not Open
Hi Kimberly,
Please follow these steps:
Try to rename SLCacje to Slcache.old
C:\Program Files (x86)\Common Files\Adobe
and
SLStore to Slstore.old
C:\ProgramData\Adobe\SLStore
and Right Click on the Photoshop Elements 12 icon and run as administrator
Let me know if this works.
Thanks
Sandeep

I have Photoshop Elements 9. I downloaded the plug in 6.0 and it works on the RAW files from Canon EOS 60D, but not with Canon EOS 70D. I cannot download higher versions of plug in, because I have Windows Vista and it is not supported.

I have Photoshop Elements 9. I downloaded the plug in 6.0 and it works on the RAW files from Canon EOS 60D, but not with Canon EOS 70D. I cannot download higher versions of plug in, because I have Windows Vista and it is not supported.

You could try using the DNG converter 8.7 on Windows vista:
<Adobe - Adobe Camera Raw and DNG Converter : For Windows : Adobe DNG Converter 8.7>
<Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 8.7>
You then need to watch this video to get hang of it:
<Camera Raw: How to use Adobe DNG Converter - YouTube>
Hope this helps.

I accidentally ended up with two versions of Photoshop Elements in my cart and can't find a way to delete one. Also, I am living in Peru and want to purchase the US version. Will it still download?

I accidentally ended up with two versions of Photoshop Elements in my cart and can't find a way to delete one. Also, I am living in Peru and want to purchase the US version. Will it still download?

Karenl33987234 I am sorry that you are facing difficulty contacting our support team. You should be able to chat with a member of our support team at Contact Customer Care. If this link does not work then I would recommend using a different web browser, smart phone, tablet, or computer to visit the page.
I did review the account which you utilized to post to this public forum but I did not see any orders or Adobe software titles registered. Please make sure to sign in with the Adobe ID/e-mail address tied to the order you are facing difficulties with.

I had Adobe Photoshop Elements 4.0 on old computer but find folder is now empty is it possible to restore from Adobe?

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