I had an iPAD 4. Since I updated to IOS 7 it began to freeze up. I now have the iPad Air and the same thing happens. I'd like some advice because apple's technical service has no idea.
I had an iPAD 4. Since I updated to IOS 7 it began to freeze up. I now have the iPad Air and the same thing happens. I'd like some advice because apple's technical service has no idea.
Technical service in Spain is useless. They told me to re-install everything again as when it's brand new, application by application to see which one is failing. I have 150 applications.
If they continue in this direction they will end up like Palm
You can tell Steve Jobs is no longer in charge.
I'm thinking of moving to Samsung.
If this problem continued across an iPad with Retina to an iPad Air it is almost definite it is one of your apps causing the problem. Run it for a day with no apps loaded on it, if it doesn't freeze then one of your apps that has not been updated is causing the issue. And the Technical Service in Spain gave you correct information.
It was no different when Mr. Jobs was still in charge (I was around for iOS 3.0) and it is no different on a Surface or a Note.
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Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
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Hey briannagrace96,
Welcome to Apple Support Communities! I'd check out the following article, it looks like it applies to your situation:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/ts1363
You'll want to go through the following troubleshooting steps, and for more detail on each step follow the link to the article above:
Try the iPod troubleshooting assistant:
If you have not already done so, try the steps in the iPod Troubleshooting Assistant (choose your iPod model from the list).
If the issue remains after following your iPod's troubleshooting assistant, follow the steps below to continue troubleshooting your issue.
Restart the iPod Service
Restart the Apple Mobile Device Service
Empty your Temp directory and restart
Verify that the Apple Mobile Device USB Driver is installed
Change your iPod's drive letter
Remove and reinstall iTunes
Disable conflicting System Services and Startup Items
Update, Reconfigure, Disable, or Remove Security Software
Deleting damaged or incorrect registry keys
Take care,
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