I had indesign cc open when updating the program. It told me to close the program in order to continue. I did and it has been 30 minutes and just says fininishing. What should I do

Question above says it all.

Jleedirector9 did the installation finish? If not what specific error messages did you receive? Also which operating system are you using?

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I had my iphone 4 locked to vodafone uk carrier. I connected the phone to itunes on my pc and tried to update the version to ios 6 through itunes. But it has been locked and asks for sim of previous carrier. how can i return to previous state?

I had my iphone 4 locked to vodafone uk carrier. I connected the phone to itunes on my pc and tried to update the version to ios 6 through itunes. But it has been locked and asks for sim of previous carrier. how can i return to previous state?

You cannot return to previous state. The update re-locked the iPhone
to the original carrier. You must contact the original carrier to see if
they offer unlocking and if you qualify.
What does it say when you look at Settings=>General=>Carrier?
Be advised that if your iPhone had previously been hacked/modified/
jailbroken to work with other than original carrier, it may be impossible
for the original carrier to unlock it properly.

I was downloading some songs when I lost my internet connection. There is no sign that these songs reached my iTunes but i have been charged for these songs anyway. What should I do?

I was downloading some songs when I lost my internet connection. There is no sign that these songs reached my iTunes but i have been charged for these songs anyway. What should I do?

It's possible that the message you got was to update the AirPort Express Base Station's (AX) firmware...and that something might have gone wrong during the upgrade.
Let's start by performing a "factory default" reset on the AX to get it back to it's original "out-of-the-box" condition.
Then, let's set it up to work with your cable modem...
AirPort Express Base Station Setup (AX) w/High-Speed Cable Modem
Modem/Router Power ReCycling (optional)
- Power-off the Cable modem, AX, & computer(s). (Wait at least 30 minutes. If possible, leave the modem off overnight.)
- Power-on the Cable modem; Wait at least 30 minutes.
- Power-on the AX; Wait at least 5 minutes.
- Power-on the computer(s)
Setup the AX
With the network components powered down, set up the AX, using the AirPort Admin Utility, either connect to the AX's wireless network or connect your computer directly (using an Ethernet cable) to the Ethernet port of the AX, and then, try these settings:
AirPort tab
- Base Station Name: <whatever you wish or use the default>
- AirPort Network Name: <whatever you wish or use the default>
- Create a closed network (unchecked)
- Wireless Security: Not enabled
- Channel: Automatic
- Mode: 802.11b/g Compatible
Internet tab
- Connect Using: Ethernet
- Configure: Using DHCP
- WAN Ethernet Port: Automatic
Network tab
- Distribute IP addresses (checked)
- Share a single IP address (using DHCP & NAT) (enabled)
Do not, at this point, set up any security (i.e., WEP/WPA encryption, closed network, etc.) to first make sure the AX is operating properly. Try to access the Internet wirelessly with your MacBook. If you're successful, go ahead and add any security features you wish.

I left my ipod alone for a second on the bed i come back and i click the on button it wont turn on anymore and its fully charge what should i do?

i left my ipod alone for a second on the bed i come back and i click the on button it wont turn on anymore and its fully charge what should i do?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Just purchased a new pc. Downloaded Itunes. Downloaded some new music. Went to add the new music to my iphone off my new computer but it wants to wipe all of my existing music which has been purchased from itunes. HELP! What should i do?

Just purchased a new pc. Downloaded Itunes. Downloaded some new music. Went to add the new music to my iphone off my new computer but it wants to wipe all of my existing music which has been purchased from itunes. HELP! What should i do?

Kford_red wrote:
Feel a bit gutted as spent £££'s downloading music tonight and not been able to get the songs onto my phone so far!
The music you just downloaded tonight to your new computer is safe. The music you purchased on your phone is safe. You shouldn't feel gutted. It's your other music that you should have taken better care of. That would include any music you ripped yourself or purchased outside of iTunes. That you can't get back.
It has always been the user's responsibility to back up and protect downloaded music. If you didn't have a backup of your computer before it started acting funny, that's your fault. It would be no different than if you lost a music CD. It would not be a record store's responsibility to replace if you lost it. Digital music is no different. Similarly, a phone is not a backup medium. Phone's break, get misplaced or stolen all the time and are not a substitute for a backup copy of your music and media.
Computers WILL break. Hard drives WILL fail. That's why you back up your data.

I am using Adobe XI Pro and in various parts of the document there is brown / biege lettering when on the document it shows as black. My printer guy has been in and checked it out top to bottom and that part is fine. I have tried to print the same docum

I am using Adobe XI Pro and in various parts of the document there is brown / biege lettering when on the document it shows as black. My printer guy has been in and checked it out top to bottom and that part is fine. I have tried to print the same document and it comes out fine. Any ideas ? Using Windows 7 Service Pack 1

Sorry my bad. I have tried to print the same document on another printer and all the formatting is fine.

My ipod touch got stolen and i didnt download the tracker... i really need it back it has all my information on it.. What should i do? Can i download it on another ipod to find it?

My ipod touch got stolen and i didnt download the trackking app i really need it back it has all my music and information on it.. What should i do? Can i use another ipod to download the app and find it on someone elses? Please help

No app is required.
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

HT5312 My problem is that I'm n not receiving the rescue email, I retried so many times and nothing happened. What should I do?

Every time I want to buy an app I get this message saying "You need to answer security questions first" and the problem is I forgot the answers to these questions, it showed me that if I forgot my answers I should visit Appleid.apple.com and send a "reset security questions e-mail", I pressed on that link, signed in then pressed on this option "Send reset security info email to c*****@hotmail.com" I typed my email *the same Apple account email* and it showed me that the "reset security questions e-mail" has been sent to my account, I logged in to my account and found nothing, I tried waiting but nothing happened, I did the whole same thing many times, sending the "reset security questions e-mail" but I received nothing on my email. What should I do?
I need to reset these questions because I need my apple ID
Thanks for your time

Check the spam filter. If it's not there, you need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100346)

Completely reset ipad because the person i bought it from couldn't remember the password or any of the other security questions because of a debilitating mental disorder. Now it just has a black screen with a plug and it says itunes. what should i do?

I completely reset and now it has a black screen showing a plug in pointing to itunes. what should i do?

That iPad is probably in recovery mode:
http://support.apple.com/kb/HT1808
But it won't be much use to you, if you don't know any passcodes.
In that case, you should contact Apple.
By mail...:
http://support.apple.com/kb/HT5312
...or by phone:
http://support.apple.com/kb/HT5699

My iPad is not being scanned by iTunes on my mac and my iPad has been disabled for a long time. What should i do?

My iPad is not being scanned by my iTunes software on my mac. My iPad has been disabled for a long time and i need to any how open it up. What should i do?

Hello, j2isgr8.
Thank you for visiting Apple Support Communities.
It sounds like your iPad is disabled and not recognized in iTunes. Here are the troubleshooting steps that I would recommend going through when experiencing this scenario.
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled
http://support.apple.com/en-us/HT1212
Cheers,
Jason H.

TS1702 My book that I downloaded just says error what should I do

I have iBooks and was reading the book. Now it just says error. What can I do to get the book back?

Assuming that the book is still in the store have you tried deleting it from the bookshelf in the iBooks app and re-downloading it via the Purchased tab in the ibookstore in the app ?

When downloading the free trial of After Effects, an error states"installer has been misconfigured"

When trying to download the free trial of After Effects, and error states "this application cannot be installed because this installer has been misconfigured"

You can download the trial version of the software directly from the page linked below.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site or else the download will not work properly.
CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html

I've just bought "order and chaos. But when i try to install it to the iphone 3gs it says that im not compatible . I got the version 3.1.3 on my iphone and it says that i should atleast have that version to run the game. HELP ME!!!!!!

Hi, i've just bought the game "Order and chaos" on i-tunes for my iphone 3gs. But when i try to install it to my Iphone it says that im not compatible.I need to know what the problem is. Help me please, i dont like to pay for something that dosn't work!

i have downloaded the most current version and when i try to install it, it tells me my computer software is not new enough but it will not show me any software updates?
Is that a Mac OS or a Windows OS you're running on that computer, dawn? If it's a Mac OS, what do you have? 10.5.8 Leopard or something higher?

I had a translator app.i presses the voice buuton now it wont switch of and is saying everything. The scree will not scroll now. I have deleted this app on my lap top via iTurnes. I have synced my phone. I have taken the sim out I have turned it off and o

anyone help please my phone woint stop telling me everything sice pressing a button for voice on a translator app. the screen will not scroll. I have sync the phone deleted the app on the lap top but it wont let me delete it on the screen because its frozen. I have taken out the sim card.. I have turned it off now Im stuck.. Im in a small village in Spain and cannot get to an Appke store to get it fixed yet. Any ideas?

Plug your phone into the wall charger for at least 30 minutes...make sure you have a sim card in the phone...then:
Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.
Make sure you have no anti-virus software running or any firewalls...turn all of that stuff off.

HT5312 I forgot the answers for my security questions, now I can't get into my AppleID. All because my rescue email address has been deactivated due to inactivity. Now what?

Here is some bad luck.
I forgot the answers for my security questions. I want to buy an app in the app store but Apple keeps asking me these questions I can't remember the answers to. All because my rescue email address has been deactivated due to inactivity. Now what?
I tried to create my old email address again, but funny enough it told me that specific email address was already taken....

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100112)

I had indesign cc open when updating the program. It told me to close the program in order to continue. I did and it has been 30 minutes and just says fininishing. What should I do

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