I had my mac mini in repair now i am missing server update and they want me to pay for it but i bought a mac mini server
i bought my mac mini server with leopard server softw. but because i bought it in 2011 okt they gave me a free update to lion os incl server. after a half year i have to send me mac mini to repair because something was wrong with the hard drive. they fixt the problem and put on a new version of lion os. but they did not put the server version on it. they told me that i have to downl it for free. but it does not come for free.
The problem is before the repair they gave me the free version of lion osx server. because i bought a server version mac mine. but now after repair i only get a version of lion osx without the server software. and i do not have any ideay how to contact them about it tru mail. because calling them is at this moment no option for me.
how do i get my server version back without paying. and i dont have a paid version in my app store list because they gave me that for free with a code at that time ,
greetzzzz to all you that can help me
dmason wrote:
I had this problem as well. I was under the gun on time and just purchased it anyway. After installation I contacted support and they refunded me the amount.
You should have a backup of your servers regardless of circumstances. You would then be able to restore the server software.
When Apple repair machines they will often just swap it or swap the hard disk and will not make any effort to transfer your files. They assume you are doing a backup. Anybody running servers absolutely has a responsibility to ensure they have aduequate backups even more than 'normal' users. While Time Machine may not be wholely suitable for backing up servers Time Machine is so simple even normal users can use it and therefore no longer have any excuse for not doing backups.
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http://support.apple.com/kb/HT2519
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