I had purchased an i phone last year i.e 22nd of june 2012 n the distributer who sold it has sold me a replaced handset please guide me what should i do,...???

i had purchased an i phone last year i.e 22nd of june 2012 n the distributer who sold it has sold me a replaced handset please guide me what should i do,...???

This is a little late to take action on, but if you are in the US you can file a report with the Better Business Bureau so there is a complaint on-record. Misrepresentation is a difficult thing to go after.
Apple will not get involved unless this is an authorized reseller, and then it is not likely they will attempt to force a reseller to make good on the sale item.
If they are not an authorized reseller and the service that repaired the iPhone was not an Apple authorized service center there will not be a valid Apple warranty on the iPhone. Did the distributor give you any warranty information?

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TS1424 My grandson made purchases on my phone last night is there anything that I could do he is five years old

My 5 year old grandson made purchases on my phone last night is there anything I can do. I need help please. It came up to almost 100$ I am sick

All purchases are considered final, but you can try contacting iTunes support and explain what happened and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
To try and stop it happening again, then if they were in-app purchases then you should be able to turn them off on your iPhone via Settings > General > Restrictions > In-App Purchases 'off', and (possibly depending upon what version of iOS that you have on the phone) you might be able to set 'Require Password' to 'Immediately' on the Restrictions screen.

Hi i am from india i bought my phone last year from hongkong as it was not launch in india.now with the ios5 upgrade the home button has become very hard. i take a lot of care of my phone.the istore is not ready to repair it .please do something

hi i am from india i bought my phone last year from hongkong as it was not launch in india.now with the ios5 upgrade the home button has become very hard. i take a lot of care of my phone.the istore is not ready to repair it .please do something.it was working proper before the upgrade.i even bought the ipad for 42 k from the istore in india.(mumbai).i love apple product and the moey i would by the mac book air also.but now i dont have any solution for my home button it is very irritating when it does not work .get an upgrade to do something it is factory unlock phone.regards vijay.

Hi well let me be clear.last year the iPhone was bought from someone traveling to honkong.i did not get it cheap it was a new phone and what is the use of getting a phone after 1 year six months.thats when the iPhone came to India.I paid more than what u selling the iPhones in India.now I have bought the iPad in India now.we are ready to pay for the repair charges.my phone work excellent it's just the home button.please don't say I was saving some buck I paid from my hard earned salary.it was nearly 800$ in Indian rupees.i love ur products.i offen make people buy ur products in Istore talking Good about them.if I new this phone would have problem I would wait for it to com to India.i work when i was 18years in one of the best handbag stores in India as a managelabor 20 years and I know how important is customer satisfaction and service as till date I give it to them at there door step.i even buy ur expensive softwares.i never had a problem with my 3G and 3GS iPhone in the past.regards vijay

I live in Canada and bought a prepaid phone last year in Rancho Mirage Ca. I cannot add any money to the phone now and have lost serviceWill not take my Visa

My prepaid phone ran out on Nov. 16 and the web site is out of order so I cannot add funds on line.
I phoned the 1 888 number but was told they cannot take my Canadian Visa number even though I used it to purchase the phone last year.
I think because I am in Canada the chat service doesn't work for me either.
Would love to give Verizon an other $100.00 for another year of prepaid service but so far no luck.
Any ideas short of having to drive to the USA to a Verizon store?
Thanks,
Terry

Hi Retiredterry!
I do have some additional information for you, and I'm sorry for any confusion or inconvenience.
• An international credit card with numeric ZIP/postal codes can make payments via Express Services options such as IVR, #PMT, My Verizon, and My Verizon handset.
• Canadian credit cards:
• With alphanumeric ZIP codes are accepted via My Verizon.
• Can be used for Automatic Payment Option (APO).
• Can be used for payment on My Verizon Handset.
• User must first enter the Canadian credit card into the wallet section of My Verizon Online, they can then choose to pay using their wallet on the handset.
• My Verizon can process payment from an international credit card with alphanumeric ZIP/postal codes.
• Only international credit cards with ZIP/postal codes of 9 digits or less are accepted in My Verizon.
Thanks,
ChristinaB_VZW
Follow us on Twitter @VZWSupport

HT201272 I downloaded funtasticface app and then purchased extra content. I had to reboot my phone(yes I backed it up first) I re downloaded the app but it says I have to repurchase the extras.. help!.

I downloaded funtasticface app and then purchased extra content. I had to reboot my phone(yes I backed it up first) I re downloaded the app but it says I have to repurchase the extras.. help!.

- Is the app compatible with model iPod and iOS?
- Have you tried downloading the app directly to your iPod? If y are logged into the same itunes account that purchased the app the first time you will not be charged again.

HT1386 i purchased a new phone last week but no able to sinc songs which were not purchased from itune.--please help

I PURCHASED A NEW PHONE LAST WEEK BUT NOT ABLE TO SINC SONGS WHICH WERE NOT PURCHASED FROM I TUNE- HELP

Correct. When you update via iTunes all synced media that is not in your iTunes library will be lost.
As IO said before:
You can redownload most iTunes pruchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
I do not think it included audio books.

I have had an eMac for a few years. I don't know any of the specs. Every time I try to download or install a new version of itunes or OS I get any number of error messages and cannot complete. Help!!!!

I have had an eMac for a few years. I don't know any of the specs. Every time I try to download or install a new version of itunes or OS I get any number of error messages and cannot complete. Help!!!!

It's best to start with figuring out your eMac model and OS in order to answer the question. This article will help you determine your model:
How to locate the serial number and identify your model
And to get the version of Mac OS that's installed:
From the Apple Menu at the left end of your menu bar, select "About this Mac..."
In the resulting Window, you can see the Mac OS version just under the big "Mac OS X":
If the eMac is older and you have never upgraded the system software, it's possible that your OS version is too old to run the current iTunes. The current version requires OS 10.5 (Leopard)or higher, which is a pay-for system upgrade.

I have purchased my i phone 5 one month back, unfortunately I have got some hardware problem like some part has been broken from inside, but the phone works without any issue, Did anybody face this issue?

I have purchased my i phone 5 one month back, unfortunately I have got some hardware problem like some part has been broken from inside, but the phone works without any issue, Did anybody face this issue?

If you believe there is a hardware problem, call AppleCare or make an appointment at an Apple Store if there is one nearby.

HT4847 I am unable to delete the last backup from icloud, i checked my all device setting but it still say "cannot delete icloud this time because it is in use,"Please tell me what should i do.

I am unable to delete the last backup from icloud, i checked my all device setting but it still say "cannot delete icloud this time because it is in use,"Please tell me what should i do

It still didn't work...
Within this commonfiles\apple folder, there is only one folder, labeled "Internet Services." Within this folder, there are 6 folders, labeled:
APLZOD.resources
BookmarkDAV_client.resources
CoreDAV.resources
iCloud.resources
iCloudServices.resources
ShellStreams.resources
Within all but CoreDAV and BookmarkDAV_client, there are multiple different folders, all labeled starting with a two letter (acronym I believe, for different languages) then .lproj (for example, a folder is labeled "ar.lproj".
In each of the folders of APLZOD.resources, there is a file labeled "APLZODlocalized.dll."
In all of the folders containing the multiple .lproj folders, there are likewise "name"localized.dll files contained.
In the BookmarkDAV_client and Core DAV folders, they each contain only one file, "Info.plist"
I attempted to delete all of these files, and still, the FileAssassin could not delete them. I unlocked one of them for instance, and I tried to delete the file myself (thru windows explorer and just clicking delete), and I still had the same issue of coming eventually to the window requesting me to "try again" to have permission.
What can I do?? I'd like to avoid Unlocker, but if it really is a reliable and SAFE program, and someone knows a SAFE place to download it from, I'd appreciate it very much so!!
thanks!!

I bought an iPhone 4S at a supplier who uses Talkmobile. When I called to port my number to GiffGaff they said the phone did not need to be unlocked even though the guy who sold my husband the phone at the Warehouse place said you did. Now I have an ac

I bought an iPhone 4S at a supplier who uses Talkmobile. When I switched to GiffGaff and asked the Talkmobile people to port my number and the code which they gave me, they told me my iPhone was never locked and did not need to be unlocked. Now my GiffGaff seems to be up and running and my husband can even leave new voicemail messages but I cannot access my phone. Everytime I put the SIM in it says it's not a valid SIM and that I need a supported carrier SIM. To me that sounds like the phone is locked.

My husband (who set this up) is going over to Carphone Warehouse right now. He seemed to think that it was locked. But when we asked the carrier we picked, they said it was not locked so they could not unlock it.
Are all of you answering these questions familiar with the UK carriers? I am from the US but this was bought and serviced in the UK--nothing to do with the US.
Maybe the vendor who sold the phone can/will unlock it for us no problem. I guess I will know in the next 5-6 hours. I have just been without a phone for almost an entire day now and it's very frustrating and I thought someone might have had this exact problem and could answer the question for me outright.
Thanks for everyone's help. Sorry to take up your time.

I had to restore an iPhone 3GS, but the backup has a password that i did not put. What should i do?

I had to restore an iPhone 3GS, but the backup has a password that i did not put. What should i do?

If you have a corporate Exchange account set up on the phone, the administrators can requre encrypted backups. Try the password for your Exchange account.

I bought an album in the I Store and it shows there as a Purchased item. However, I cannot find the album in my iTunes and do not know how to redownload it. What should I do?

I bought an album in the I Store and it shows there as a Purchased item. However, I cannot find the album in my iTunes and do not know how to redownload it. What should I do?

If you are in a country where music can be redownloaded then it should show in the Purchased link under Quick Links on the right-hand side of the iTunes store homepage - that it where you can redownload items (as long as they remain in the store).

I have Mac OS X Version 10.6.8 ,I want to buy the updated operating system that puts iMessage and Facetime on my Macbook Pro. What should I search for, and then purchase, in the App Store?

I have Mac OS X Version 10.6.8 ,I want to buy the updated operating system that puts iMessage and Facetime on my Macbook Pro. What should I search for, and then purchase, in the App Store?

FaceTime can run in the version of OS X that you currently have. To get Messageyou need Mountain Lion. The protocol used by Messages is iMeassage.
The question is does your MBP meet the specs for Mountain Lion.
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009)
Your Mac needs:
OS X v10.6.8 or OS X Lion already installed
2 GB or more of memory
8 GB or more of available space

HT201412 hello. my phone is factory unlocked. but my iphone support one network only in pakistan. if i insert another network sim it support but cannot make a call or text neither incoming nor outgoing. plz guide me what should i do.

hello. my phone is factory unlocked.
but my iphone support one network (Zong) only in pakistan. if i insert another network sim it support (Catch the signl and show the network name ) but cannot make a call or text neither incoming nor outgoing.
plz guide me what should i do.
ios 7.0.4

There aren't any supported carriers in Pakistan. Apple hasn't released the iPhone there. The OP is using a grey-market iPhone and hence is pretty much on his/her own as regards getting this phone working with the carrier, unless that carrier can help.
Regards.

Hi. Bought recently iphone5 from singapore. but the one who sold us the phone has set restriction. now i cannot download any apps from my itunes. I dont know the restriction code so i think i need to reset my phone. does resetting remove the unlock?

Hi. Bought recently iphone5 from singapore. but the one who sold us the phone has set restriction. now i cannot download any apps from my itunes. I dont know the restriction code so i think i need to reset my phone. does resetting remove the unlock?

You need to restore it with iTunes or wipe it from the phone itself... Settings > General > Reset > Erase All Content and Settings. Either of these will create a factory fresh phone, thus removing the restrictions. Note that ALL user data will be wiped.

I had purchased an i phone last year i.e 22nd of june 2012 n the distributer who sold it has sold me a replaced handset please guide me what should i do,...???

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