I have 0.01$ in my account and it's not allowing to change my country detail before I spend. There is nothing I can spend 0.01$ on. Please help, what can I do?
I have 0.01$ in my account and it's not allowing to change my country detail before I spend. There is nothing I can spend 0.01$ on. Please help, what can I do?
gee hong wrote:
I have 0.01$ in my account and it's not allowing to change my country detail before I spend. There is nothing I can spend 0.01$ on. Please help, what can I do?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
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Jeanval have you tried a different web browser? For more information on how to download your purchased software please see http://helpx.adobe.com/creative-suite/kb/find-download-link.html.
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HT1689 I have money in my iTunes account and it will not let me purchase what I want.
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Hello kevin
Check out the article below to guide you to the proper article to get your iPod shuffle to show up. You will need to see if it shows up on your computer as a device in My Computer section in Windows Explorer. Then it will help you pick the right one.
iPod not appearing in iTunes
http://support.apple.com/kb/ts3716
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my apple id have been blocked an i do not remember the identity or security question please help what can i do?
If your account is disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your iPhone and iPad by tapping on your id in Settings > iTunes & App Storeand then log back in so as to 'refresh' the account on it.
For your security questions, if you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address then you will need to contact Support in your country to get the questions reset.
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I bought a iPhone and I was able to log into my iCloud with no problem and when I tried to update it it kicked me out and now it's asking me for the old apple user please help what can I do...?
Contact the original owner, and ask them to remove the device from their icloud.
http://support.apple.com/kb/PH13695
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Hi When i create the downpayment process in the invoice i get amount as value but my requirement is in percentage even after i select the percentage basis milestone billing please help what can be done
downpayment percentage , so if i want 50 percent of order value to be paid and when i go to faz type the invoice is created for 0 value that 50 percent of the amount is not getting calculated , where as when i enter in order same as 50 percent in amount it gets calculated in invoice, any help ?
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You purchased a gray market phone. The iPhone is not available for sale from any Authorized source in Ukraine. There are no authorized or supported carriers in Ukraine.
Take it ack and get your money back.
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I can't remember the security questions for my account and it is not letting me change them?
i can't remember my questions and it wont let me send a email to myself to change it and i am REALLY frustrated. Please help!!!
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
I would like to change my country from US to Thailand in the iTunes Account. I purchased some iTunes gift card to purchase some apps and since ever i was not able to change my account balance to 0.00USD which is needed in case I want to change my account country. I appreciate if some body can help with this
1) Buy something 75c or greater and charge the balance to a credit card.
or
2) Contact Apple and ask them to keep the 75c
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store -
I cannot acces my IPhone due to i get a notification saying that i dont have enough storage and i need to back it up with ICloud but it wont let me click close or settings there for i cannot recieve calls or acces my email or text messages. I even tried turning off the power but it wont let me do anything please help !
If the iPhone won't Restart you should be able to Reset it. Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
For the future (in case you don't' know), go to Settings > iCloud > Storage & Backup > Manage Storage, and choose your Device under the Backups list.
Under the Backup Options turn off anything you don't care about (being backed up, that is). This will let you reduce the backup size so that it fits in iCloud again. You can also delete the current backup here.
You should also check Settings > General > Usage and look at how much data each app is storing. Identify problem apps and go clean out unwanted files.
Great resource as well http://support.apple.com/kb/HT5262
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Want to create Apple ID for both my children's IPad's. Tried creating new email account for my son and it will not let me. I want them to be only able to purchase from redeemed gift cards and everytime it asks me to update credit card info on their Ipad.
Look, I understand I still need a card attached to the account. The problem is, it won't accept my card because I only have 87 cents in my bank account right now.
If I had known there would be so much trouble with the iTunes card, I would have just put the cash in my bank account in the morning instead of buying an iTunes card (I didn't expect the banks to be open on Thanksgiving of course).
Apple will only accept cards that have a balance. The balance is so small in my account that it won't accept it as a valid card.
I'm going to have to contact Apple anyway to reset the security questions. That's obvious. Your answers were not exactly helpful. You didn't tell me anything I don't already know, but thanks for trying to be helpful. -
when i click a song in my itunes library it says it cannot find the original file and something told me it was because bonjour was gone off my computer somehow idk please help if anyone even can this is 65.3 gigs of my life
What computer, OS and iTunes version are you using?
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Please HELP what can i do? I ereased Sistem Preferences
Please HELP me what can i do? I ereased Sistem Preferences. And i can't do anything. Please tell me what do i need to download and from where
OK, wrong System Preferences. Thought yuu were referring to the actual preferences in your Library folder.
You'll need to restore it from your OS X installer disc using Pacifist:
How to Use Pacifist to Replace Deleted or Missing OS X Components
Insert the OS X Installer DVD into the optical drive. Use a simple utility like TinkerTool to toggle invisibility so you can see invisible items. Alternatively, open the Terminal application in your Utilities folder and at the prompt enter the following:
defaults write com.apple.finder AppleShowAllFiles Yes
Press RETURN.
To turn off the display of invisible files repeat the above command substituting No for Yes.
The install packages are located in the /System/Installation/ folder on the DVD.
Download the shareware utility Pacifist from VersionTracker or MacUpdate. Use it to extract a fresh copy of the missing item(s) from the file archives on your OS X installation DVD. The file archives are in the /System/Installations/ folder (use Go to Folder option in the Go menu of the Finder.)
Here are Four Basic ways to use Pacifist (courtesy of George Orville.)
A. Drag a .pkg icon onto the Pacifist window .....proceed to step 7.
B. Click on “Open Package ....” and navigate to package desired and click “Open” in the open/save window.....proceed to step 7.
C. Insert Mac OS X installer CD and when it mounts, navigate to .... Menu->Go->Go to Folder.
In the path field enter or paste ....
/Volumes/disc name/System/Installation/Packages (where disc name is the name of the CD/DVD that you inserted.
• Click on the "Go" button .....
• Drag a .pkg to Pacifist..... proceed to step 7.
The package you'll need will have to be discovered by trial and error, but for most applications you should start with the Essentials.pkg and/or Additional Essentials.pkg.
D. Insert your Mac OS X install disk 1 .... and open Pacifist.
1. In Pacifist, select "Open Mac OS X Install Packages" ... dialog may appear asking for disk 2, then disk 3 and finally disk 1 again.... {if DVD is not used)...If “Stop Loading” is selected...the procedure will stop!!!
2a. When loading is complete, a new window appears, click the triangle to display contents of each package...Select item and proceed to step 7.
2b. or click the “Find” icon in the Pacifist window and type the name of the software you need.
3. In the list that comes back, click the top most entry for the item that you want. ..... that is the one for the English language.
4. On the top of the Pacifist window, click “verify” .... you will probably be prompted for your password.
5. Enter checks for.... “verify permissions” and “verify file contents.” and click “verify” ....enter password when prompted.... you will get back output which may look like this:
20 files were scanned.
20 of 20 files were present on the hard disk.
0 of 20 files had file permissions that did not match those specified in the package.
0 of 20 files had checksums that did not match those specified in the package.
6. Click “close”. Go to step 7.
Extract or Install........
7. In the Toolbar (upper left), you now have the option to extract or install. Click a file in the lower list and those two icons will be enabled.
8. If “Extract to...” is selected.... navigate to the location where the file will be placed, select “choose”, select “extract” in new dialog that appears,authenicate , if prompted, click “OK”.
9. In the next dialog, click “Extract”.
10. If “Install” is selected... dialog will appear with the location/path of the installed software. Click “Install”
11. Type in your password, click “OK”
• Pacifist will begin to extract files.
12. In steps 8/10ß.... you also have the choice to “cancel”
Notes.....
• Pacifist may find that a file it is installing already exists on the hard disk. Pacifist will present you with an alert panel....
Stop
Leave original alone
Update ..... Default selection
Replace .... Replace option should only be used on full install packages -
Need to reset security questions I go to apple .com I do exactly what they tell me and nothing. I reset them by my email and again nothing what can I do please help me . ASAP
Call Apple and ask for Account Security.
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