I have $25 mastercard and i try to put it in my acount and i did that but it says that i have to itunes suport.,

i have $25 mastercard and i try to put it in my acount and i did that but it says that i have to contact itunes suport.,but i don't wat to do after i open the itunes suport? can anyone help me?

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I have $25 mastercard and i try to put it in my acount and i did that but it says that i have to itunes suport.,

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