I have a balance on my account and had to change my password now it will not let me access that balance without introducing aq credit card ive never had this happen what do i do?
i really dont know much about the new ipod my husband bought me i would really like some help i had to download a new itunes and everything just to connect it im so confused please someone help
You should really read the manual.
"How do you restore from backup? "
Restore. When given the choice, choose to use backup.
"And how can I check to see if the pics and videos are on my computer somewhere first??"
They would only be where you put them. What program did you use to import them? Pics/vids taken with ipod are not part of the sync process at all. You should be importing them just as you would with any digital camera.
If you did not import them, then they are not on your computer.
Similar Messages
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I know my apple ID password but apple will not let me make any purchase without my security Questions, which I can not remember the answers to which is crazy as I have already made purchase and have £10 on my account still to be redeemed!! Please help
Account Security Team (AST)
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE131
Call them up, and let them know you would like to be transferred to the Account Security Team.
HT5312: Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312 -
I downloaded a newer version of iTunes, 10.7. Now it will not let me purchase anything. I get an error code -42408. What does this mean and how do I fix? I have edited and revised all my names and account settings, checked payment. Quit, restarted. Help please, I'm going crazy without my iTunes. I'm on a MacBook Pro.
Found this item it may help
OK, I have fixed it here. Here's what I did:
quit iTunes
trashed ~/Library/Preferences/com.apple.iTunes.plist
started iTunes, and authorised my account
Worked straight away after that ! -
Ive changed my apple id. in my iPad and iPhone under iTunes it's showing the new id but under iCloud still shows old I'd. I have been told to delete account and add in new one but worried in case lose all my stuff that's already saved in iCloud. any idea?
If all you did was rename your ID, you can go to Settings>iCloud, tap Delete Account, choose Delete from My iPhone when prompted, then sign back in with your renamed ID. Deleting the account only deletes the account and any data you are syncing with iCloud from your phone, not from iCloud. Provided you are signing back into the same account and not changing accounts, your data will be synced back to your phone when you sign back in.
If, however, you are changing to a new account with a new ID, choose Keep on My iPhone when prompted. Then choose Merge when you sign into the new account and turn your iCloud syncing back on to upload your data to the new account.
Before deleting the account, save you photo stream photos to your camera roll (tap Edit, tap all the photos, tap Share, tap Save to Camera Roll). -
only have 5c in my US account and want to change back to Australia, but my account needs to be 0. Anyway around this? I have no US credit card.
Ah. I understand now. I suspect it is the technical problem that the money keeps the account alive.
Go to http://www.apple.com/support/itunes/contact/ - and click on Express lane followed by iTunes > iTunes store. Explain to them and see if they will help you raise a new account.
Remember, your account and means of payment must relate to the country you permanently reside in. -
i have an ipad 2 the itunes program worked fine at first but now it will not connect to the store. it says 'secure link to itune store failed' i have uninstalled it and reinstalled it. what do i do?
Doublechecking before proceeding. Is iTunes endlessly saying "Accessing iTunes Store"? Or is something a bit different going on?
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I can no longer use Macmail for my btinternet account. I was advised to delete the imap account and begin again with a pop account for incoming mail. My Macbook will not let me do that and neither BT nor Yahoo have been able to help.
Btinternet being your internet service provider? If I'm correct, have you followed their directions:
http://btbusiness.custhelp.com/app/answers/detail/a_id/7073/c/2048,2053,3883,206 5
Just found a seemingly newer article (and there are several more on the right of those pages):
http://btbusiness.custhelp.com/app/answers/detail/a_id/7071/related/1/session/L2 F2LzEvdGltZS8xMzU0NzI1NTMyL3NpZC9qaThFVi1jbA%3D%3D -
My itunes account shows I have a balance of 5.37 but when I go to pay for a song for 1.29 it will not let me access this account. Instead it asks me to pay with a credit card. Do these benefits age off. It's been awhile since I used it. Thanks
It says at the top under Redeem after I touched that:
$14.73
Account: [email protected] (my account name)
Enter your Gift Card or Download Coad -
when i try to download an app and i have entered my password i am asked to add three security questions. I can add two questions and an alternative e-mail address, however it will not let me select the third security question.
Thanks Liam. After the second ap download it asked me three security questions on iTunes and on my MAC it allowed me to set up these with no error on the third question. iPAD 3 now downloads apps fine.
Apple really need to sort out this issue or provide guidance on this. Two days of the unit not really being fit for purpose - what use is an IPAD without the ability to download aps.
Also NO Response from Apple via online tech support and it's now been nearly 24 hours - I was told by telephone support I would get a response within 24 hours or less, as also stated in the email response too!??
It would be good to get a formal response from Apple on this rather than radio silence. -
How can I clear my apple account balance without using a credit card?
How can I clear my apple account balance without using a credit card?
Unless you can find an item in the store that costs the same as your balance then you will need to contact iTunes Support and ask them if they can remove the balance : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I am trying to do something and whenever I try to run it it tells me "The file “start.command” could not be executed because you do not have appropriate access privileges." and if I go to the info about the file and try to make myself an owner it will not let me do it and it is just gray.
I really would really like someone to help me because I promised my friend I would do this.
Thank you and sincerly,
Lucas
<Personal Information Edited by Host>Try this in the Terminal app.
sudo chown username:admin <path to file>
27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2 -
I unplugged my iphone while it was syncing with itunes and now it will not sync new music that I have added to itunes?
iPhone User Guide
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414 -
I have a new ipad mini an cannot sync it with my aol contacts. Using a pc and when I goto itunes and click on the devices info tab it will not let me click sync contacts it just says "configure"
Hi,
See if these Links for Home Sharing add any light to the problem
Understanding
http://support.apple.com/kb/HT3819
Troubleshooting
http://support.apple.com/kb/TS2972
How to
http://support.apple.com/kb/HT2688 -
I updated to a newer itunes version and now itunes will not let me play a bunch of my music. ***? anyone know what the deal is with that?
How could anyone possibly know as you've provided no details.
What happens when trying to play the media in question?
Any errors?
Is there an ! to the left of the media? If so, this means iTunes is unable to locate the media file. -
I updated diamond dash on my I pad and now it will not let me play it any ideas ?
You need to put your passcode in. This is a security feature.
Forgot or Wrong Passcode
http://support.apple.com/kb/HT1212
Forgot Passcode use recovery mode to restore
http://support.apple.com/kb/HT1808
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