I have a Canon 5D Mk lll/Photoshop & Bridge CS6/Camera Raw 7.1 and I still can't open the CR2 files

I have a Canon 5D Mk lll/Photoshop & Bridge CS6/Camera Raw 7.1 and I still can't open the CR2 files on my Canon.
Any insight/wisdom would be much appreciated. Thanks

When you try to open in PS what happens?
In Bridge do you see icons or thumbnails?
Will it open in ACR in Bridge?

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I bought a canon EOS Rebel T5i. It came with photoshop elements 11. PS won't open my C2 raw files and says my camera isn't supported by the software I have downloaded 7.4 dng converter and I still can't open the files. What do I need to do?

I bought a canon EOS Rebel T5i. It came with photoshop elements 11. PS won't open my C2 raw files and says my camera isn't supported by the software I have downloaded 7.4 dng converter and I still can't open the files. What do I need to do?

You need camera raw 8.4 for your camera, if it’s Digital Rebel T5 EOS 1200D EOS Kiss X70. It is not compatible with PSE11; so it’s a bit odd if that software was bundled with the camera except that it will work with jpegs. I suggest you download and install the free Adobe DNG converter to convert your CR2 files to the Adobe universal Raw format and the DNG files will editable in PSE11(keep your originals as backups and for use in the camera manufactures software)
Mac download (.dmg file) click here DNG Converter 8.4
You can convert a whole folder of raw images in one click. See this quick video tutorial:
You Tube click here for DNG Converter tutorial

Opening CR2 files Canon G1XMark2; PS 12.0.4; Mac OS 10.9.4. Can not open the CR2 files. Any suggestions?

Having problem opening my CR2 files from my Canon G1XMark2. I did not receive a CD with the camera purchase. Any suggestions? JMW

Other than upgrading to photoshop cs6/cc 2014 or buying adobe lightroom 5.6, you could use the adobe dng converter 8.6 to convert the files to dng copies, which photoshop cs5 should then open.
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 8.6
how to use
Camera Raw: How to use Adobe DNG Converter - YouTube
You might check on the canon website and see what's available, though it depends on the camera as to what software canon offers for free.

I shoot with a Canon 7D, have Windows 7 installed on my computer, Adobe CS4 (Bridge & Photoshop). I'm trying to open the CR2 files in Bridge to adjust them before I open them up in Photoshop, but it's giving me an error code saying it's the wrong file typ

I shoot with a Canon 7D, have Windows 7 installed on my computer, Adobe CS4 (Bridge & Photoshop). I'm trying to open the CR2 files in Bridge to adjust them before I open them up in Photoshop, but it's giving me an error code saying it's the wrong file type. I downloaded the latest updates for Adobe Raw as well as the DNG converter, however I don't want to have to convert to DNG before opening in Bridge. Please let me know what I can do to open the CR2 files directly in Bridge CS4, thank you!

Make sure you have the right version...
Camera Raw plug-in | Supported cameras
Camera Raw-compatible Adobe applications

I have Photoshop CS5.1 (bought in 2011). The photoshop Camera Raw plug-in is not recognizing the format of my new Nikon D610. I updated the version of my Camera Raw plug in and am still getting this message when trying to open images in photoshop. Please

I have Photoshop CS5.1 (bought in 2011). The photoshop Camera Raw plug-in is not recognizing the format of my new Nikon D610. I updated the version of my Camera Raw plug in and am still getting this message when trying to open images in photoshop. Please help.

This link shows that ACR 8.3 supports the Nikon D610 and 6.7.1 was the final version for CS5.
Camera Raw plug-in | Supported cameras
So you can upgrade to CS6 and ACR 8.7.1
or using the DNG converter, convert your Nikon raw files to dng format to open in CS5.
Here is the download link: Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 8.7.1
or Windows: Adobe - Adobe Camera Raw and DNG Converter : For Windows : Adobe DNG Converter 8.7.1
And here is a great video tutorial on how to use the converter.
https://www.youtube.com/watch?v=0bqGovpuihw
Gene

I have Lightroom 3.6 and Camera Raw 6.6 but I can't open my CR2 files from my Canon eos 6D

Hi,
I have Lightroom 3.6 and Camera Raw 6.6 but I can't open my CR2 files from my Canon eos 6D
Lightroom doesn't show a thumbnail image and when trying to import it says the camera format isn't supported. But normaly Camera raw 6.6 should cover the Canon eos 6D
All help is welcome,
Thanks

No, the older versions are not free. If you upgrade you will have to get Lr5 unless you can still find Lr4 for sale somewhere as it has been discontinued by Adobe. You can also use the FREE DNG converter to convert the 6d files for use in Lr3.6.

I want to edit my raw images on cs5 photoshop. But when I go to open the .CR2 file it says '' Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw. Please visit

I want to edit my raw images on cs5 photoshop. But when I go to open the .CR2 file it says
'' Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw. Please visit the Camera Raw help documentation for additional information. ''
When I go to updates in photoshop help i try to update photoshop and photoshop camera raw but it then says
'' Updates could not be applied the error log file may help you in identifying the problem. Then, try updating again. If the problems persist, contact customer support for further assistance.
Photoshop Camera Raw 8.7.1(CS6) There was an error installing this update. Please quit and try again later. Error Code: U44M1I216 ''
I dont know how to get around this please help

CR2 files from which Canon camera?
Supported cameras are listed here
Camera Raw plug-in | Supported cameras

I am trying to download a book on my ipad. It says I need to install itunes. I have itunes already. I frequently get a message to re-install itunes. I do, but I still get the message, and I still can't get the book on my ipad.

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you can download a new installer and serial number from Adobe at Adobe - CS2 Downloads

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No. With the amount of information you've provided it's impossible to offer a potential solution. We can't see your computer so we need to know the details of your problem and setup, i.e.:
what version of iPhoto are you using?
what system version are you running?
what do you see when iPhoto opens?
what fixes have you tried?
where is your library located?
did you apply any updates or upgrades just prior to the problem occurring?
are you running a "managed" or "referenced" library?
what type of Mac?
how much free space on your boot drive?
For the iPhone issue ask in the iPhone forum.
OT

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I have put my documents on creative cloud preview and now I can not open the creative cloud preview window open and I have nothing in my creative cloud app

The license allows YOU to install on a 2nd computer... it does not allow someone else to use your license
Licenses and terms of use | Adobe
You may also not purchase an Education version for someone, they must do that for themself... if they qualify
Adobe Education... Start here https://creative.adobe.com/join/edu
Education Plan https://creative.adobe.com/plans?plan=edu
One Year Intro Price http://forums.adobe.com/thread/1448933?tstart=0
http://www.adobe.com/products/creativecloud/students.edu.html
http://www.adobe.com/education/students/student-eligibility-guide.edu.html
ID Proof http://www.adobe.com/store/au_edu/academic_id.html
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I can't open the psd file I did yesterday! It says that the file is not compatible with this version of photoshop.

I can't open the psd file I did yesterday! It says that the file is not compatible with this version of photoshop. I worked in a CS6 version but also tried opening in a CC but nothing happens. Help
more info:
Photoshop never crashed or anything.
I was working in my school's mac but running windows, and the file was being saved in the school's network not on the computer. I thought it had been saved and I also copy and pasted the file in my hard drive to guarantee a copy but none of the are opening.
The file size was appox. 1giga
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The problem was saving over the network. Working across a network is not supported.
This is the boilerplate text often used in connection to saving to a network (please NOTE the part where it explains that normally, it does work, but that it is impossible to troubleshoot someone else's network remotely, and that's why it's not supported by Adobe):
If you are opening files over a network or saving them to a network server, please cease and desist immediately in the event you are currently experiencing problems with one or more files. Working across a network is not supported.
See:
http://kb2.adobe.com/cps/406/kb406793.html
Copy the CLOSED file from your server to your local hard disk, work on it, save it again to your local hard disk, close it, and copy the closed file back to the server.
Of course, the fact that Adobe does not support working across a network does not necessarily mean it won't work. It should.
Adobe's position is that there are too many variables in a network environment for them to guarantee that everything will work correctly in every network, especially given the fact that if something does not work properly, it's probably the network's fault, and Adobe has no way of troubleshooting your network.
If you can't work locally, you are on your own, and if something happens, you're on your own. If you must work from a server, make sure your network administrator is a competent professional.
When problems arise, a lot of valuable work can be lost.

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an anyone help?
Message was edited by: BigDealCam123

As you probably know the Canon plug-in enables Log & Transfer in FCP7. I'm not sure whether it works with Final Cut Express or not.
Look in Applications>Canon Utilities. I'm running 10.6 as well and that is where it's located on my machine.
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I am using PSE 9. I had no problem opening my Raw files from my Canon Rebel XT Now I have a Rebel 5ti and pse 9 won't reconize the Cr2 files

I am using PSE 9. I had no problem opening my Raw files from my Canon Rebel XT Now I have a Rebel 5ti and pse 9 won't reconize the Cr2 files

See this faq:
FAQ: Will Photoshop Elements work with my camera, or Why won't my raw files open?
That will explain why each new camera model uses its own raw format. (.CR2 does not indicate a format, only a Canon family of formats).
The first link tells you what version of camera raw is needed for your camera : https://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html
You need ACR 7.4
The second link tells you which ACR versions are supported by Elements versions Camera Raw-compatible Adobe applications
PSE9 supports version 6.5
Further down on that paper, you get links to download the free Adobe DNGconverter for Mac or Win.
This standalone software can batch convert a whole folder of raw files to the DNG raw file format that your present PSE9 can read.
Otherwise, you would have to upgrade to version 10 or later.

I have updated my PSE9 and still can not open the RAW files from my new camera, I get an error?

I bought a new camera (Canon T5i) and took photos in RAW, tried to open them in PSE9 and they wouldn't open. I got the following error...
Canon RAW Codec found a new CR2 file that is not supported by the installed version.
You can download the Canon RAW Codec update program from the link below.
(Canon Server)
I have been to the link & downloaded what update it had. I have also done the available updates on my PSE9 and I am still getting this error messge. When I called Canon regarding this they said I needed to contact Adobe.
Can someone please tell me what I am doing wrong or not doing so I can open these files???

The T5 is supported by Camera RAW 8.4 which needs PSE12. You can use the Canon software to convert RAW to TIF or the Adobe DNG Converter. The converter will convert the CR2 files to Adobes RAW DNG format that will open in PSE9's RAW processor. http://www.adobe.com/uk/products/photoshop/extend.displayTab2.html#downloads.
Cheers,
Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

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It's OK now - but seems that it was tied in with the .5 OS X update for any future reference !!!!

I have a Canon 5D Mk lll/Photoshop & Bridge CS6/Camera Raw 7.1 and I still can't open the CR2 files

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