I have a generation 3 given to me, have cleared back to factory settings but unable to download my music from itunes, it says it has synced but no music appears
I have followed the instructions to download from iTunes, however iTunes seems to be syncing to an ipod called prior ipod, it says it has synced but no music on ipod. when I try to follow instructions it directs you to summary screen on iTunes on ipod however I cn not find this screen as on iTunes on ipod it just goes into iTunes shop
help?
Does iTunes see the iPod?
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
If so have you done anything like update iTunes on the computer since it last successfully synced?
Do the songs play in iTunes?
Does any media now sync to the iPod?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method
Managing content manually on iPhone, iPad, and iPod
Backup the iPod to iTunes and restore from backup
iOS: Back up and restore your iOS device with iCloud or iTunes
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See this article about troubleshooting the error message regarding access privelages. It may be preventing your iTunes library from being able to save/retain music you have recently imported to it, which may explain why no new content is being added to your device.
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Is the iPod signed into the account that purchased the music?
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I have an oritinal iPad and need to restore it to factory settings. I've followed the instuctions from the reset menu. When it powers back up it takes me to a screen indicating I need to attach it to iTunes. The iPad was loaned to me so I did not have a need to back it up. Can anyone help me restore the settings without connecting to iTunes?
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The person who loaned it to you can connect it to iTunes on their computer. They will be given the option to restore from their backup.
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Hello Sandy
You can transfer the purchases from your iPhone to your new computer by following the steps in following article.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/ht1848
If you have music that was not purchased from the iTunes Store, then you will not be able to move it from the iPhone to your computer. Instead you will need to follow the steps in this article that helps with moving the library from the old to the new.
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http://support.apple.com/kb/ht4527
Thanks for using Apple Support Communities.
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I checked with SanDisk's own online support and they indicate that they have notified Apple of the issue.
According to SanDisk, the problem lies with Apple not having the iOS 8 version of the Safari browser having DRM decoding enabled that the Media Drive relies upon to decode and play iTunes DRM titles. Non DRM encoded videos will play in the browser.
DRM audio is not effected as this is handled by the native iOS music app.
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This is a post from a user named edgar999 and it worked PERFECTLY:
"OK - this is how it works:
In order to backup from iCloud you cannot use iTunes!
Therefore disconnect your device from your computer.
Turn on your device and go to Settings and then go to General.
At the bottom of this submenu there is a buttom "Reset"
If you push that buttom you see 6 different Erase settings to chose from!
Chose "Erase All Content and Settings" because this will wipe everything from your device and will let you restore from iCloud! (I tried the top "Reset All Settings" but that did not let me use iClouds afterwards!)
Once you pushed that buttom your device will be wiped clean and after some time you will see the Device Welcome Screen like on a new device!
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If you are restoring from a backup because you have run into problems with your device that can only be solved by restoring it, you can first choose your latest backup. If you still have problems, you can move on to the next latest backup, repeating the process until (hopefully) the problem is cleared."
THANK YOU edgar999!!!! -
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