I have a licensed version of PhotoShop CS5 and bought a CS6 upgrade. When I do upgrade it says license id not valid. What next? How can I contact support personel?

Hi David,
You need to download CS6 Photoshop and enter the serial number for CS6 Photoshop and then you would be prompted to enter the serial number for qualifying product.
Enter the CS5 serial number in order to install and activate CS5 Photoshop on your machine.
Thank you for posting on Adobe Forums.

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I have an old version of Photoshop. And a new compuer. It won't let me load from my disk.

I have an old version of Photoshop. And a new apple computer. It won't let me load from my disk. Any insight?

Hi,
Please go to the link below to get photoshop CS2 & please use the same serial number which is given in the download page to activate as well.
http://www.adobe.com/downloads/cs2_downloads/index.html
Thank you,

I already have Photoshop CS5 and want the CS6 what should I do?

I have Photoshop CS5and want the CS6. what should I do?

thai you very much!
Marianna Cury
www.mariannacury.com.br
[email protected]
Tel. (11) 5044-0632
Em 29/01/2015, à(s) 18:58, John Waller <[email protected]> escreveu:
I already have Photoshop CS5 and want the CS6 what should I do?
created by John Waller in Photoshop General Discussion - View the full discussion
Creative Suite 6
Click Buy (a pop up window will appear)
Ignore the Cloud offer (white box, RHS)
In the grey box on the LHS ("With CS6"), from the dropdown box select Upgrade (not Full) then click Select
Complete your purchase
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7144926#7144926 and clicking ‘Correct’ below the answer
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I have the Photoshop Photography Program and every time I try open Photoshop CC it asks me for a Serial Number. It keeps saying my trial period has ended. How can I get this working since Adobe doesn't issue Serial Numbers for CC.

I have the Photoshop Photography Program and now every time I try open Photoshop CC it asks me for a Serial Number. It keeps saying my trial period has ended. How can I get this working since Adobe doesn't issue Serial Numbers for CC.

Jodie84,
I have just checked your account and found that you indeed have bought a Creative Cloud for Teams subscription but you have assigned the single seat to another user hence you ( If you are using your own Adobe ID ) are getting the trial error message.
Two options : Either reassign the seat to your self or add an additional seat and invite your self in the same Team.
Cheers,
Kartikay Sharma

My iOS device says I still have 12.2 GB of free storage on my iCloud account, however I am receiving e-mail saying my iCloud storage is full. How can I solve this problem? Thanks

My iOS device says I still have 12.2 GB of free storage on my iCloud account, however I am receiving e-mail saying my iCloud storage is full. How can I solve this problem? Thanks

Did you get this fixed and how?

I have a trial version of photoshop cc and CS6, but this photoshop has cancled out my abilty of using my bought photoshop elements

I have a windows 7 VAIO laptop, and i bought photoshop elements 12, I also have the trial verisons of Photoshop CC and CS6, but CC and CS6 is now preventing me from using my Elements. Please help!

Does that happen with other files?
What happens if you open pse 12 and create a new blank document using File>New>Blank File?

Safari status bar disappears. I have tried clicking on show status bar and it will only appear when I move the cursor to the top of the screen. I can not minimize the open page only full screen or close the browser. Any idea how the rectify this

Safari status bar disappears. I have tried clicking on show status bar, under the View tab and it will only appear when I move the cursor to the top of the screen. I can not minimize the open page, only full screen or close the browser. Any idea how the rectify this issue?

One enters and exits full-screen with control+command+F keys. This is on the View menu in Safari. Optionally, the green traffic light in your browser title bar, if you roll over it, has the full-screen control it it. While in full-screen mode with Safari, moving your mouse pointer virtually up, and off-screen reveals the Safari title bar again, and you can click the green traffic light to exit full-screen mode.
You can hide/show the status bar by simply typing command+/. This too, is on the Safari View menu. and in 10.10.1 — it works reliably for me.

Is it possible I have a buggy version of Photoshop CS5?

I have Photoshop CS5. I've had difficltuy from day one with the simple task of changing colors in my background or other layers. I can change colors using the background color picker box but I cannot select and apply custom colors using my eyedropper tool. I've been stuck going back and forth between PS and Fireworks to change colors, which is a clunky workflow.
After asking questions here and on other boards, none of the instructions offered solve my problem. Do I need to all my PS files and reinstall? Or should I go back to an earlier version?

Indie767 wrote:
I guess PS is the wrong tool for simple graphic design.
Personally, I would never make that statement. Fireworks and Photoshop both contain tools for pixel-based and vector-based creation and editing. You should do a Google search on compare Fireworks and Photoshop and you will find many discussions, some heated, on the merits and deficiencies of each. They are both effective and are used by many for web design, though Fireworks was created specifically for that endeavor.
I think with a little bit of training in the methods of work in Photoshop you will be able to decide how it fits into your design life. So don't give up on it yet. It really is an enormously capable tool and can produce simple or complex graphic designs in addition to manipulating images.
Paulo

I have an old ipod i just got the new iphone 4s but the songs that are on my ipod are not on my itunes how can i transfer them from my old ipod to my itunes. reason they are not on my itunes becasue i've change computer also and didn't a file transfer bef

i just purchase the new iphone 4s. I also have an old ipod with a lot on songs which are not on my itunes becasue i didn't do a file transfer when i got my new computer a ew months ago. How can i add my songs from the old ipod to my itunes.

See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

How can I get a serial number for Photoshop CS6 when I have the student version of Photoshop CS5?

Is my CS5 serial number supposed to work for CS6?

No.
You must pay for CS6 and then you will receive a new CS6 serial number.
Or join the Creative Cloud for a monthly fee.

I am unable to receive or send emails, have apple mail version 4.6 (1085) and snow leopard, OSX 10.6.8

I am unable to receive or send emails, have apple mail version 4.6 (1085) and snow leopard, OSX 10.6.8, MacBook Incoming mail server “mail.me.com” is greyed out How do I resolve this problem? All help appreciated [email protected]

Try these server settings.
Mail Server Information

I have cs6 and the serial number but when i try to download it it will not download

I have cs6 and the serial number but when i try to download it it will not download

And what exactly? You need to explain better and provide the necessary technical information like system specs.
Mylenium

I have Photoshop CS5.1 (bought in 2011). The photoshop Camera Raw plug-in is not recognizing the format of my new Nikon D610. I updated the version of my Camera Raw plug in and am still getting this message when trying to open images in photoshop. Please

I have Photoshop CS5.1 (bought in 2011). The photoshop Camera Raw plug-in is not recognizing the format of my new Nikon D610. I updated the version of my Camera Raw plug in and am still getting this message when trying to open images in photoshop. Please help.

This link shows that ACR 8.3 supports the Nikon D610 and 6.7.1 was the final version for CS5.
Camera Raw plug-in | Supported cameras
So you can upgrade to CS6 and ACR 8.7.1
or using the DNG converter, convert your Nikon raw files to dng format to open in CS5.
Here is the download link: Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 8.7.1
or Windows: Adobe - Adobe Camera Raw and DNG Converter : For Windows : Adobe DNG Converter 8.7.1
And here is a great video tutorial on how to use the converter.
https://www.youtube.com/watch?v=0bqGovpuihw
Gene

I installed Elements 12 because my version of Photoshop (CS5.1) is not compatible with Yosemite. Now the Adobe Application Manager will not search for updates for any of the programs in CS5.5 that I have. How do I fix this?

I installed Elements 12 because my version of Photoshop (CS5.1) is not compatible with Yosemite. Now the Adobe Application Manager will not search for updates for any of the programs in CS5.5 that I have. How do I fix this?

'''Except 8.0.x version also supported version is 3.6.24 '''you can find it here:
http://www.mozilla.org/en-US/firefox/all-older.html
check the system requirements:
http://www.mozilla.org/en-US/firefox/3.6.24/system-requirements/
see also:
[https://support.mozilla.com/en-US/kb/Installing%20a%20previous%20version%20of%20Firefox Installing a previous version of Firefox]
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

I have a license for Creative Suite CS3 and bought an upgrade for CS5 a few years later. Would the original serial number for CS3 be the same for my CS5 version?

I have a license for Creative Suite CS3 and bought an upgrade for CS5 a few years later. Would the original serial number for CS3 be the same for my CS5 version?

No... if you do not have CS3 installed, you will enter your CS3 serial number when asked for proof of a qualifying product... and then you will enter your different CS5 serial number... every version, new or upgrade, has a unique serial number

I have a licensed version of PhotoShop CS5 and bought a CS6 upgrade. When I do upgrade it says license id not valid. What next? How can I contact support personel?

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