I have a mac 10.5.8 Quickbooks is telling me to upgrade. When i do it, is saying it soesnt support 5.0 and I cant download 4.0 any ideas

I have a mac 10.5.8 Quickbooks is telling me to upgrade. When i do it, is saying it soesnt support 5.0 and I cant download 4.0 any ideas
Basically i cant print checks in 5.0 only in 3.17

Welcome to Apple Support Communities
You have to upgrade Mac OS X. First, open  > About this Mac, and tell me what processor you have. If it's a Intel Core Solo, Duo or 2 Duo, you can upgrade to Mac OS X Snow Leopard.
First, buy Mac OS X Snow Leopard > http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard Make a backup of your files, insert the DVD and upgrade to Snow Leopard. After upgrading, open  > Software Update, and install 10.6.8. Finally, open  > Software Update, and install the most recent iTunes.
If you want to install iTunes 10.7, download it from this page > http://support.apple.com/kb/dl1576

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HT1338 I have a mac os x 10.4 is there anyway to upgrade? every time i try it tells me I need 10.5 but cant find it

I have a mac os x 10.4.11 and is telling me there are no more upgrades. when i try it tells me I need 10.5. How do i install this, can't find it

10.5 is not longer sold by Apple. It is not downloadable. You can look for a retail copy on eBay or Amazon. If you have an Intel Mac, then you may be able to upgrade to Snow Leopard or higher.
Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard — Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service — this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion — System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
             Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
         7. Xserve (Early 2009) — Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
         See App Compatibility Table — RoaringApps.
     For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.

HT204022 I have iPhoto, iOS, etc. all up to date.... however my iPad, iPhone, and Mac PhotoStreams all contain different pictures and aren't the same. Any ideas why? I'd rather not reset the whole thing if I don't have too.

I have iPhoto, iOS, etc. all up to date.... however my iPad, iPhone, and Mac PhotoStreams all contain different pictures and aren't the same. Any ideas why? I'd rather not reset the whole thing if I don't have too.

OK, restart in Safe Mode, this will clear some caches. It's possible one or more is corrupt. To restart in Safe Mode when you hear the start up tone hold down the Shift Key until you see a progress bar. Let it fully boot then restart normally and test.
Also I am assuming you have checked Finder - Preferences - General and see what boxes are checked in "Show these items on desktop." You can also mount an item in Disk Utility, simply highlight it and then look in the File menu for Mount.....

Have a new mac with OS X 10.9.5 and my CS4 is Not Working anymore. It says to Contact Adobe Support regarding the licence- but that Seems impossible. Any idea how to solve this?

I Have a new mac book pro with OS X 10.9.5 and now my CS4 is Not Working anymore. It tells me to Contact Adobe Support regarding the licence - but that Seems impossible. Any idea how to solve this?

Use the web chat and just be patient.
Mylenium

I have a Mac OS X 10.5.8 what can i upgrade to?

i have a Mac OS X 10.5.8 what can i upgrade to?

Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard — Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service — this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion — System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
             Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
         7. Xserve (Early 2009) — Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
         See App Compatibility Table — RoaringApps.
     For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.

I have a mac with os x 10.6.8, should I upgrade it to os x 10.9.is there any problem which can occur after upgrading my os.

I have a mac with os x 10.6.8, should I upgrade it to os x 10.9.is there any problem which can occur after upgrading my os.

It is best to wait till there is a 10.9.1 update as new OS X systems always cause problems to some installations. Better not to risk losing data unless you have a bootable clone that enables you to revert to the original (pre upgrade) state. Haste makes waste.
Check this thread if you wish to see what I am talking about.
https://discussions.apple.com/community/mac_os/os_x_mavericks

HT204150 My contacts on my iphone haven't synchronised with my address book on my MAc. Have done every remedy listed and it still doesnt work. Any ideas?

My contacts on my iphone haven't synchronised with my address book on my MAc. Have done every remedy listed and it still doesnt work. Any ideas?

The way iCloud works is that it isn't actually 'syncing', though this is how it's often referred to. The data lives on the iCloud server and is read from there by the various devices (just like webmail). Therefore when you make a change on your iPhone you are actually changing the iCloud website (there is an internal procedure to allow you to make the changes while you are offline, and they are then changed on the site when you next connect).
Therefore any device whose changes appear on the iCloud site, and who can read changes on the site made by other devices, is working: and any device whose changes do not appear, and which cannot receive changes made by other devices which have appeared on the site, is failing to connect. This appears to be the issue with your Mac.
When this happens, sometimes signing out and in again resets the whole setup and corrects the problem. If another device such as your iPhone is connecting to the iCloud server correctly then nothing you do on it will affect your Mac. (In fact even if it isn't connecting it has no effect on your Mac, only on its own ability to transmit changes to the iCloud server).

I have a MAC OS X Version 10.5.8. What upgrade do I need to have Facetime?

I have a MAC OS X Version 10.5.8. What upgrade do I need to have Facetime?

You need to upgrade the computer to Mac OS X 10.6.3 and then 10.6.8, and then get either FaceTime or Mavericks from the Mac App Store.
(103962)

I have a Mac OS X v10.4.11 i need a upgrade i was wondering if i could upgrade to a snow leopard v10.6 or do i have to get leopard v10.5????

i have a Mac OS X v10.4.11 i need a upgrade i was wondering if i could upgrade to a snow leopard v10.6 or do i have to get leopard v10.5????

If you have an Intel Mac you can upgrade to Snow Leopard or Lion. The amount of RAM you need may limit what you can do. Leopard requires 512 MBs; Snow Leopard requires 1 GB; and Lion requires 2 GBs.
If you have a G4 or G5 Mac then you are limited to Leopard 10.5.8. In addition to the memory requirement your CPU must be at least 867 MHz.
Leopard System requirements
You must have a Macintosh computer with:
an Intel processor or a PowerPC G4 (867 MHz or faster) or G5 processor
a DVD drive >built-in FireWire
at least 512 MB of RAM (additional RAM is recommended for development purposes)
a built-in display or a display connected to an Apple-supplied video card supported by your computer
at least 9 GB of disk space available, or 12 GB of disk space if you install the developer tools
Snow Leopard General requirements
Mac computer with an Intel processor
1GB of memory
5GB of available disk space
DVD drive for installation
Some features require a compatible Internet service provider; fees may apply.
Some features require Apple’s MobileMe service; fees and terms apply.
Lion System Requirements
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Some features require an Apple ID; terms apply.

I have a mac book pro with ocx snow leopard I wont upgrade to what?

I have a mac book pro with osx snow leopard I wont upgrade to what?

OS X Mountain Lion system requirements
To install Mountain Lion, you need one of these Macs:
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009)
Your Mac needs:
OS X v10.6.8 or OS X Lion already installed
2 GB or more of memory
8 GB or more of available space

Hi, I am having trouble getting an album to download. I have tried it on both my iPhone and laptop through iTunes but neither works. I am wondering if it could be the size of the album stopping it downloading (212 Tracks) Any Ideas?

Hi, I am having trouble getting an album to download. I have tried it on both my iPhone and laptop through iTunes but neither works. I am wondering if it could be the size of the album stopping it downloading (212 Tracks) Any Ideas?

These alerts occur due to timeouts or conflicts trying to write a file during download.
If you encounter this issue while while downloading something from the iTunes Store:
Delete your iTunes Downloads folder, located in:
Mac OS X:  ~/Music/iTunes/iTunes Media/Downloads Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.
After locating your iTunes Downloads folder:
Quit iTunes.
Delete the Downloads folder on your computer.
Open iTunes.
Choose Store > Check for Available Downloads.
Enter your account name and password.
Also review this support aticle as it might be causing due to internet connection: http://support.apple.com/kb/ts1368
Hope this helps.

How do I find bad music files? I have thousands of files, but some are bad. When I try to load them into iTunes, it just spins. I need a routine to identify and remove the bad files. Any ideas?

How do I find bad music files? I have thousands of files, but some are bad. When I try to load them into iTunes, it just spins. I need a routine to identify and remove the bad files. Any ideas?

Hi ajoddo20,
Welcome to the Apple Support Communities!
You can use Home Sharing to import music and other media from one computer to another. Please use the instructions and information located in the attached article for information on how to complete the process.
iTunes 11 for Mac: Use Home Sharing to import items from another iTunes library
Cheers,
Joe

Iphone 4S, recently updated to IOS 7.0.2 When I try to sync with my Mac window pops up saying iphone requires itunes version 11.1 or later. Disconnected, switched both off and back on, no change. Any ideas?

I have an iphone 4S, recently updated to IOS 7.0.2. Tried syncing with my Mac but window pops up saying iphone requires itunes version 11.1 or later. Tried updateing itunes but it says it's up to date. Tried disconnecting, switching both phone and mac off and back on, no change. Any ideas?

bristles wrote:
... the version I'm on is 10.5.8.
If possible... you need to Upgrade to Snow Leopard = OS X 10.6.x (which will Run iTunes Version 11)
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Other countries...
http://support.apple.com/kb/HE57
After the Successful Install, run Software Update to get the latest updates for Snow Leopard and iTunes.
Be sure to make a Backup of your Current System Before Upgrading...
NOTE:
You should also consider more RAM... Get the Maximum you can for your Mac...
It is important to get the Correct and Matching RAM
See Here > OWC RAM > http://www.macsales.com
The above site also has videos on how to Install RAM should you need it...

There's a glitch somewhere. iphoto just wont open. upgraded to yosemite and downloaded iPhoto upgrader and it doesn't work, just keeps telling me to upgrade when I did already or quit, so no way to do photos on this brand new mac. that's a pity!!

there’s a glitch somewhere. iphoto just wont open. upgraded to yosemite and downloaded iPhoto upgrader and it doesn’t work, just keeps telling me to upgrade when I did already or quit, so no way to do photos on this brand new mac. that’s a pity!!

You need to have iPhoto 11 v9.6 (which you can get from the App Store) to use iPhoto on Yosemite. If you already have iPhoto 11 then the update is free. Otherwise it's a purchase.

I have a macbook 13in mid 2010, im trying to update it from 10.6.4... i update it and restart i but when it finishes restarting, it says its still 10.6.4 and i need to update? please help!

I have a macbook 13in mid 2010, im trying to update it from 10.6.4... i update it and restart i but when it finishes restarting, it says its still 10.6.4 and i need to update? please help!

Try downloaded the Mac OS X 10.6.8 Update Combo v1.1 standalone updater and installing it.

I have a mac 10.5.8 Quickbooks is telling me to upgrade. When i do it, is saying it soesnt support 5.0 and I cant download 4.0 any ideas

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