I have a MacBook Pro.  In incoming emails strange symbols are replacing the sender's name that is usually in bold.  Can anyone help?

Incoming emails are showing strange symbols where the sender's name used to be in bold.  The messages themselves are ok, it's just the sender's name.  Can anyone help me figure this out?

Back up all data.
Launch the Font Book application and validate all fonts. You must select the fonts in order to validate them. See the built-in help and this support article for instructions. If Font Book finds any issues, resolve them, then boot in safe mode to rebuild the font caches. Boot again as usual and test.
Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. In that case, ask for instructions.
Also note that if you deactivate or remove any built-in fonts, for instance by using a third-party font manager, the system may become unstable.

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