I have a new Apple TV which is working fine except that I cannot access .mov files which are in my iTunes Library. How can I get to these? I can run them on my computer and select Apple TV on the screen, but the Apple TV goes to a black screen

Mov is a container format, you'd need to look at the codec used by the movie file inside the container to know whether it will work with the Apple TV or not.

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I have lost my itunes library, how do I get it from my ipod back to my desk computer?

I have lost my itunes lobrary and want to know how to get it from my ipod back to my dest top.

See Recover your iTunes library from your iPod or iOS device.
tt2

I have acquired a macintosh 950 computer made in approximately 1995, which powers up just fine, except that I cannot get the system to recnogise a keyboard and mouse. Any suggestions would be helpfull!!

I have acquired a macintosh 950 computer made in approximately 1995, which powers up just fine, except that I cannot get the system to recnogise a keyboard and mouse. Any suggestions would be helpfull!!

ray,
We just moved a couple of those CPUs the other day. Can you indicate your location with the name of a city near you? A user group might be nearby.
Jim

Apple TV3 doesn't start automatically when i select airplay from my iMac and Ipad 3. i have to manually turn it on then it works fine after that! what is wrong with which setting.

Apple TV3 doesn't start automatically when I select airplay from my iMac (Yosemite) and Ipad 3( iOS 8.1.3) i have to manually turn it on then it works fine after that! what is wrong with which setting.

You need to re install OSX. If you have the dmg file downloaded via torrentz this is how you can create a bootable external HD or Flash drive (8 GB+)
https://discussions.apple.com/message/23957654#23957654
Peace
Harry

HT201269 My computer crashed and had to be restored to factory settings. My ipad has my ituned library. how do i get the music collection from the ipad to the computer?

my computer crashed and had to be restored to factory settings losing ituness collection of music. My ipad has my itunes library. how do i get the music collection from the ipad to the computer?

You should be able to copy iTunes purchases over to your computer's iTunes via File > Devices > Transfer Purchases. For music from other sources (e.g. copied from CDs) you will need a third-party program to copy them back from your iPad - there are some listed half-way down this page which should work : https://discussions.apple.com/docs/DOC-3991

I have created a Blog in iWeb and uploaded it to an FTP server. It works fine, except that the 'Comments' facility is missing. When I upload the blog to MobileMe the 'Comments' facility is there and working great. How can I solve the problem on th

I have created a Blog in iWeb and uploaded it to an FTP server. It works fine, except that the 'Comments' facility is missing. When I upload the blog to MobileMe the 'Comments' facility is there and working great. How can I solve the problem on the FTP server Blog.

You haven't a problem. You simply did not read the iWeb Help :

I had a case that I drop little juice over my macbook air, I dried it immediately and it keep working fine, as this happen while I am traveling I kept working on it for around two week, it was working fine except that the few key became sticky.

I had a case that I drop little juice over my macbook air, I dried it immediately and it keep working fine, as this happen while I am traveling I kept working on it for around two week, it was working fine except that the few key became sticky.
When I back to Jordan I sent it to the authorized support center “ Multivision” in Amman and asked them to help in cleaning the keyboard as it still sticky and I explained to them that the issue and I clarified that all are working fine.
For a two days they didn’t back to me and they answered that they are still checking it, and then after they just called me saying that my macbook is damaged and not working and its better for me to buy a new one!!!
They say that the liquid damaged the main board! I explained to them that this can’t be as it was working fine when I delivered it to them and I didn’t ask them to open it I told them to help in cleaning the keyboard!
I am complaining about this support behavior and they were not cooperative nether polite in communicating.
I am not convinced that the liquid damaged my macbook and I think that the staff at “Multivision” are not qualified and did something wrong to damage my macbook!
I need you help to investigate this issue and have a feedback.

Get the new keyboard at eBay and replace by yourself may be cheaper way, though you're required higher skill and well know about MacBook Air.
http://www.ebay.com/sch/i.html?_from=R40&_trksid=p2050601.m570.l1313.TR0.TRC0.H0 .Xmacbook+air+2011+keyboard&_nkw=macbook+air+2011+keyboard&_sacat=0
https://www.youtube.com/watch?v=gLbasVD69xo

HT1386 i downloaded the new version of itunes. when i plug my phone into the computer to connect its saying my device is synced with another itunes library. how do i get my old itunes back? or how can i get my old itunes stuff to the new one?

I downloaded the new version of itunes and when i plug my phone into the computer and try and do something in itunes it wont let me because my device is synced to another itunes library. how do i get my old itunes back? or how can i sync my stuff into the new itunes with out deleting anything off my phone? HELP

Copy the iTunes folder from the old computer to your new one.

I just buy a imac 27inch when after intalling everthing for windows 7 and all the drivers i need and goes to the restard part my imac just goes to a black screen with a blinking cursel and it just wont proceed anyone can help me with this?

i just buy a imac 27inch when after intalling everthing for windows 7 and all the drivers i need and goes to the restard part my imac just goes to a black screen with a blinking cursel and it just wont proceed anyone can help me with this?

Support articles for things like this would be here:
http://www.apple.com/support/bootcamp

How do I get u-tube videos to run smoothly. They stop and start and jump.

How do I get u-tube videos to run smoothly. They stop and start and jump.

Sounds like they are buffering because your internet speed is way to slow.
To check your internet speed, go to: > Speakeasy Speed Test
or > Speedtest.net - The Global Broadband Speed Test
Plus you can also check your internet speed using the Activity Monitor, which is in your Utilities Folder.

I have downloaded itunes onto my newly restored laptop and now the songs that are on my ipod arnt in my itunes library how do i get them back into my itunes library?

my computer had to be restored and i lost everything on my computer and i had to redownload everything including itunes and now the songs that were on my ipod arnt in my itunes library i need to know how i can get them back into my library or if i even can

Download Past Purchases
http://support.apple.com/kb/HT2519
Log into iTunes using the account the Purchase was made with... Click on Buy... and a notice will come up saying you already have it... do you wish to download it again... Click Yes...

I have 2 apple ID one of the emails i used was hacked into a while back and now the password don't work to open that particular account in order for me to update my apps ? how do i get round this problem

further to the outline in the description above - i cant play a dvd on my mac book it keeps spitting it out ?

Maybe some help here:
http://www.apple.com/support/appleid
http://www.apple.com/support/mac/app-store
https://iforgot.apple.com/password/verify/appleid
http://support.apple.com/kb/HE57
Sorry forgot the disk part.
You may have a dirty lens on the optical reader, you can try a DVD/CD cleang disk (available at most places that sell DVD/CD players, some canned moisture free compressed air, or a buisness card wrapped in a micro fiber cloth to try to wipe the lens clean.
Hope this helps

I have lost my music videos they are not in my library how do i get them back

This is doing my head in as i purchased these videos. is it something to do with sync my phone. does it mean i have to buy them again. !!!!!

Check iTunes / Preferences - Devices on your computer. If you created a backup, you'll see it in the list there.
If not, according to Apple, from the iTunes Help menu...
"It’s important to make backups of your purchases from the iTunes Store. If you lose a purchased item for any reason and haven’t backed it up, you’ll have to buy it again."
So, in the future, follow the instructions here for backing up your iTunes purchases.
Backup iPhone
And backup iTunes media.
Backup iTunes media

I synched my iphone to 2 laptops and have now lost all the music purchased by my wife in our itunes library, how do i get this back and restore it to both our iphones?

I have recently upgraded my iphone 4 software and thought I'd backed up all my stuff. When I restored the settings only 73 out of 895 songs were downloaded to my Itunes library. I then went on my other laptop with all the old stuff on and tried to synch them. This led to all the music in this itunes library being wiped except for the 73 on my phone.
HOW DO I GET MY MUSIC BACK!!!
I share my music with my wife and we both purchase using different id's but have not had problems before in downloading to our phones. She is now a little peeved with me and any help would be very gratefully received and make my life alot easier

Hello johnohuk,
Thanks for the question. It sounds like most of your music was purchased from the iTunes Store. If your country supports iTunes in the Cloud, you can download your past purchases using this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M.

Suddenly, I am unable to add photos to my project in Imovie 11. I have an IMac Snow Leopard 10.6.8 and have made several movies where this worked fine but for some reason, it has quit. Everything seems to be working fine except that?

I'm an oldtimer and have had this Mac for less than 2 yrs and have LOTS to learn - but I've climbed the curve a little. !'ve made several movies and published to YouTube and burned to disc using IDVD with reasonably good results. Each time I have added stills to my movies it has worked fine - but tonight, I'm suddenly unable to add them. I click "Photos" - select my photo - left click the photo and drag into the project while holding the click. Have the green "+" and the green highlight and even get the green vertical bar in the project but when I release the click, the photo simply disappears! One "clue" here may be this: I was able to add one still to this project and the only diff between it and the other still thumbnails now is that there is a "green check mark" on the thumbnail of the one successfully added. Any suggestions? (I do have the "advanced tools" option selected in IMovie Preferences.)
Thank you so much for any help at all.
Sam

Hi
My first thoughts are
• iMovie ill behaving - Trash the iMovie pref file - use to set things right
• in reg. to Photos - Did You change iPhoto Photo Library - Then iMovie get's lost as it peeks into iPhoto on start up to see where photos are stored. Set iPhoto back to first Photo Library (when iMovie is not running) then start iMovie.
Yours Bengt W

I have a new Apple TV which is working fine except that I cannot access .mov files which are in my iTunes Library. How can I get to these? I can run them on my computer and select Apple TV on the screen, but the Apple TV goes to a black screen

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