I have a new ipad. I can't get support without my serial number. Ipad won't turn on. I ordered it from Target so I have no receipt. I can't get telephone help without serial number. What to do?

I have a new ipad. I can't get telephone support without my serial number. The ipad won't turn on. I order it from Target and there is no serial number on the invoice. How can I get telephone help without serial number? Please help!

The Serial Number is on the back of your iPad.

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HT1329 i have re-installed I-tunes and have a new operating system (Win 7 Pro). I now cannot sync as I-tunes says my I-Pod is already connected to a library and wants to erase my music on the I-Pod. What do i do to get around this problem?

I have re-installed I-tunes and have a new operating system (Win 7 Pro).
I now cannot sync as I-tunes says my I-Pod is already connected to a library and wants to erase my music on the I-Pod. What do I do to get around this problem?

An iPod is designed to be synced with only one computer/iTunes library at a time. If you try to sync the iPod with a new/different iTunes library, iTunes on the new/different computer will replace the contents currently on the iPod with whatever is currently stored in its own library.
If the music and content on your iPod is not in iTunes or in a backup somewhere you can use the information in this user tip from another forum member turingtest2 to help you copy this content from the Nano back to the PC and into iTunes.
https://discussions.apple.com/docs/DOC-3991
B-rock

I buy all of our movies on our apple TV that is associated with my apple ID. I want to put a movie on my wife's new iPad but it gives me a 90 day warning that she won't be able to download anything. Do we really have to buy two copies of the same movie?

I buy all of our movies on our apple TV that is associated with my apple ID. I want to put a movie on my wife's new iPad but it gives me a 90 day warning that she won't be able to download anything. Do we really have to buy two copies of the same movie? There has to be a way for one family to share movies on all of our devices.

Ahh, thank you! What a pain in the neck. I figure I must have been signed into his account at some other point in time, maybe after... watching a movie..? [Though, that'd be the iTunes store, right? Not the App Store.] Anyway, some situation must've occured where I absentmindedly updated and iPhoto is now tied up with his account.
I'll go ahead and contact support to see if they can get me sorted. I suppose I can just ask him for his password, but.. oh, you know, it's a temporary solution and I guess I was just hoping to easily get iPhoto properly associated with myself again. Thank you!

My computer crashed. I now have a new one and I need to know how to sync my iPad without losing all the photos, contacts, podcasts, etc I have on my iPad.

My computer crashed. I now have a new one and I need to know how to sync my iPad without losing the photos, contacts, podcasts, apps, etc I have on my iPad. Can anyone help?

Downloading past purchases from the App Store, iBookstore, and iTunes Store
Some items cannot be redownloaded. You will need third-party software for them - Phone to Mac - Pod to Mac | Macroplant.com or Phone to PC | macroplant.com depending on your hardware.
You might consider modifying your profile information so we will know what your hardware, OS, etc. is. Makes it easier to provided assistance.

I reset my 3Gs, but now all I get is the Apple icon. It won't turn off or anything. Is it bricked? What is bricked? How do I fix it please. Can anyone help me please.

Hi, I've just appear to have deleted my iphone and now all I'm getting is the Apple icon.
It won't turn off or anything. I have tried holding in the off button and home button together,
but the icon goes and comes back again. It won't connect to Itunes, as the device is not showing
up. Can anyone HELP PLEASE. I think I need to reload Iphone back onto the device.

Try to force your phone into recovery mode. Disconnect it from the computer's USB cord. Turn it off if you can by holding the sleep/wake switch until you see the red slide to off. If you can't turn it off, please continue. Press and hold the home button while plugging it into the computer's USB cord. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message. http://support.apple.com/kb/HT1808
Then you can restore your phone: http://support.apple.com/kb/HT1414

I purchased gems from a game and didnt get them because my method was declined i want to remove the order so i dont pay for it and so i can update my other apps and i want to remove the method i will be thankfull if someone help me

i purchased gems from a game and didnt get them because my method was declined i want to remove the order so i dont pay for it and so i can update my other apps and i want to remove the method i will be thankfull if someone help me without updating the payment method i cant update my apps in my iphone i want to remove the method and remove the order i dont want it

Click here and ask the iTunes Store staff for assistance.
(125742)

Brand new/never been used iPod nano 2nd gen keeps on charging and won't turn on when removed connection to pc/charger. how can i fix this? pls i need help

brand new/never been used iPod nano 2nd gen keeps on charging and won't turn on when removed connection to pc/charger. how can i fix this? pls i need help
i did that middle button and top button for 6-10 seconds, hold play button, that hold button and got it right back and still it won't on but it is detected on my pc and itunes. i've already even put on some songs but it keeps on charging and charging for how many hours and if i remove it, it shuts off and won't turn on again.

brand new/never been used iPod nano
Call Apple Care. You are still under warranty. You also have 14 days from the date of purchase to return your iPod with no questions asked.
Take FULL advantage of your warranty. Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired.

TS4062 I've done all of these recommended steps. My problem is that I have a new laptop that I am trying to sync my iPhone (and iPad for that matter) via Wi-Fi but both devices are looking for the old laptop to sync. Any other suggestions?

I've done all of these recommended steps. My problem is that I have a new laptop that I am trying to sync my iPhone (and iPad for that matter) via Wi-Fi but both devices are looking for the old laptop to sync. My iTunes is version 11.0..3.42, iPhone is 6.1.4, and iPad 6.1.3. Any suggestions?

All I had to do was complain. I synced my iPhone to the Windows machine, checked the other account at iTunes prompting (where no apps had shown up previously), reconnected the iPad, and 140 apps downloaded including the App Store. I have no idea why.

I have a new wireless printer. Where's the print button on an iPad?

I have a new wireless printer. Where is the print button on my iPad?

1. Buy a AirPrint enabled printer; see list below
http://support.apple.com/kb/ht4356
2. Run the CD provided and setup as network printer; this will setup your printer to the same network as your iPad
http://i1224.photobucket.com/albums/ee374/Diavonex/1a30ee42.jpg
3. Start printing from your iPad without wire
http://i1224.photobucket.com/albums/ee374/Diavonex/93ec77e5.jpg

My iPod nano 5th generation got wet and now the backlight is so weak I can barley read anything on it. Also, it won't turn on unless it is plugged in (i.e. to a stero or my Mac), so i cant listen to it anywhere but in my house! Help!

My iPod nano 5th generation got wet and now the backlight is so weak I can barley read anything on it. Also, it won't turn on unless it is plugged in (i.e. to a stero or my Mac), so I cant listen to it anywhere but in my house! Help!

If the iPod is defective and not abused Apple will exchange it at no cost under your warranty.
Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

HT4061 my phone broke. i just got a new one. i am trying to backup my old one, but it won't let me because it has a password on it. is there anyway i can go thru this?

my phone broke. i just got a new one. i am trying to backup my old one, but it won't let me because it has a password on it. is there anyway i can go thru this?

If you are using the computer that you normally backup and sync with, it shouldn't be asking for a passcode. If you are not, then you would need to enter it, and I understand that you cannot. There is no way around this requirement, so your only alternative is to use the last backup that you made of the device. Hopefully it wasn't that long ago.

I want to give an iPad to my wife to use for work, but her employer won't let her upgrade her Macbook from Leopard to Lion. It's pointless if she can't use iCloud. Is there a workaround?

I want to give an iPad to my wife to use for work, but her employer won't let her upgrade her Macbook from Leopard to Lion. It's pointless if she can't use iCloud. Is there a workaround?

So far Apple has not upgraded the other Mac OS X versions to iCloud. She can manually enter information to be synced in the cloud but that is really tedious.

My IPhone 4S wifi won't turn on. Wifi button is gray. I have tried restart and very briefly the wifi will work. Any ideas??

My IPhone 4S wifi won't turn on. Wifi button is gray. I have tried restart and very briefly the wifi will work. Any ideas??

My 4s also grayed out the wifi setting a couple of weeks ago. I called technical support and the guy _insisted_that there is no known problem with phones with respect to IOS 6. He told me to reset the phone and restore and that would probably solve all my problems. Really, there is nothing wrong with the phone, he told me. I had tried just about everything else I had found on-line. The complete erase and restore did not work.
Then I went to the Genius Bar and they tried a few things (more resets) and they concluded wifi is not functioning but since it is out of warranty, they want $199 to replace it. $199 is not the cost of a new phone so obviously there is some concession here but not a complete acceptance of responsiblity. The Genius Bar told me that - in fact - that there is a known firmware problem with the phones and IOS6 that crops up randomly. Not with a lot of phones, just the unlucky few. If it is out of warranty, you have to pay. Fortunately, I had an extended warranty with my credit card so I can get reimbursed.
My next purchase is going to be an android tablet. I'm going to wean myself away from the Apple orchard. I want to expand my options for my next phone purchase.

My 1st generation Ipod touch won't turn on at all and whenever I press the buttons to reset it all I get is a white screen, or a white screen with black lines across.

My 1st generation Ipod touch won't turn on at all and whenever I press the buttons to reset it all I get is a white screen, or a white screen with black lines across.Help pleaseeeeee!

You can work through the five 5 R's of troubleshooting to rule out the possibility of corrupted software.
http://www.apple.com/support/ipod/five_rs/
It might also be a good idea to let the iPod's battery fully drain. Then charge it back up and restore it once more in iTunes.
Otherwise, it's likely a hardware issue with the iPod's LCD display, meaning you'll need to take or send your iPod in for service either via Apple or a third party repair service. Here is Apple's repair pricing.
http://www.apple.com/support/ipod/service/prices/
Note that they don't actually repair the device, but exchange it for one of the same generation, model, and capacity. A third party service will actually replace the damaged part for a little less. Google "iPod screen repair" and you should get a number of results to work with.
B-rock

My sister gave me her 1st gen iPad to see if I could solve an issue. It won't turn on, and when it's plugged into a power cord there is a slow pulsing sort of flash that happens on the screen....any ideas?

My sister gave me her 1st gen iPad to see if I could solve an issue. It won't turn on, and when it's plugged into a power cord there is a slow pulsing sort of flash that happens on the screen....any ideas?

Try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. When the screen goes blank power On again in the normal way.] It is absolutely/appsolutely safe! Now see if it charges normally and after a period try to turn it on again. If the batter has been drained it could take 20 minutes or so for it to show that it is charging.
Also considering if the battery need replacing!

I have a new ipad. I can't get support without my serial number. Ipad won't turn on. I ordered it from Target so I have no receipt. I can't get telephone help without serial number. What to do?

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