I have a new Mac, I am having trouble accessing Bill Pay on my banking site. After 2 unsuccessful calls to my bank, I thought I would ask here....is there something I need to do?

I have a new Mac. I am having trouble accessing the Bill Pay on my bank site. After 2 unsuccessful calls to my bank I thought I would try here. Is there anything I need to change in my settings?

We can't really say without more information. It could just be that your bank site stinks and only works in Internet Explorer, which means you can't use it without Windows. It could be that it relies on Flash or Java and you don't have either installed. Your bank should be able to tell you if it requires either of those, and we can tell you where to get those things. Or it could be something else entirely.

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New mac book air having trouble accepting my credit card

I have a new Mac Book Air and want to download MAC Word. When I go to purchase and download it won't take my credit card. I have tried several cards whic hare all good but it still wont accept. What to do?

call your credit card company and ask them.

I have a new mac book pro which i use in england but I need to use German charachters frequently, is there a way of having both visable on the keyboard?

I have a new mac book pro which i use in england but I need to use German charachters frequently, is there a way of having both visable on the keyboard?
For example so that I can just press shift or another key to get the German character.

Some may already exist, but you will have to learn them. On my old system these can be found through keyviewer.app For example, if I press option+s I get ß Umlaut is a bit cumbersome as option+u then the actual letter. It may be possible to bind a key to do this function, possibly through System Preferences > Keyboard > Shortcuts
I have old, old references for utilities that let you rebind keys to other functions, and you would have to see if they have modern equivalents.
Ukelele Mac OS X Keyboard Layout Editor - http://scripts.sil.org/cms/scripts/page.php?site_id=nrsi&id=ukelele - mostly useful for character, not function mapping.
Check Butler, ikeys, quickeys or Spark

HT1727 i bought some ringtones on my iPhone, later on i sync my iphone to my old computer now i have a new mac pro desktop and i only have 2 ringtones on my phone but not the rest of them how can i get them back without having to pay for them again?

i bought some ringtones on my iPhone, later on i sync my iphone to my old computer now i have a new mac pro desktop and i only have 2 ringtones on my phone but not the rest of them how can i get them back without having to pay for them again?

If you bought them on your iPad then you will need to connect your iPad to your computer's iTunes and do File > Devices > Transfer Purchases to copy them over to the Tones part of your computer's iTunes library and you can then sync them to your iPhone - ringtones are a one-time only download, so you won't be able to redownload them directly on your phone.

Just bought a brand new Airport Extreme and having trouble with it being recognized. I have a Mac version 10.5.8. Is my computer compatible? I have the Airport Express now and it works fine.

Just bought a brand new airport extreme and having trouble with it being recognized. My mac is version 10.5.8. What should I do?

The new AirPort Extreme needs the 6.x version of AirPort Utility, which comes packed in with Lion 10.7.5 or Mountain Lion 10.8.x......or......you can also configure the device using an iPhone or iPad running a recent iOS.
From Apple's Specifications:
Setup and Administration
iPhone, iPad, or iPod touch with iOS 5 or later and AirPort Utility 1.3
Mac with OS X Lion v10.7.5 or later and AirPort Utility 6.3
A few options.....
Borrow another Mac running Lion or Mountain Lion for 10-15 minutes and set it up. The Mac running 10.5.8 will be able to connect to the wireless....but it will not be able to make any changes to the configuration of the Extreme.
Update to Lion or Mountain Lion.....but check first to make sure that your Mac will support the operating system first.
Use....or borrow an iPhone or iPad to set up the Extreme

I have a macbook and I'm having trouble backing up my pictures on an external hard drive. The Macbook won't install the backup drive soft ware? It is a new Sea Gate hard rive from costco.

I have a macbook and I'm having trouble backing up my pictures on an external hard drive. The Macbook won't install the backup drive soft ware? It is a new Sea Gate hard rive from costco.

You don't want to install the software that came with the drive, you don't need it and it will be problematic. Connect the new drive, open Disk Utility, select the new drive and partition it using the GUID partition scheme, then format it as Mac OS extended journaled and it will be easy to use with your Mac.

I have a new mac book pro. Will my old jam packs work with the new garageband?

I have a new mac book pro. Will my old jam packs work with the new garageband?

I have same problem, been using a macbook 13" for nearly 9 years but it was failing so I bought a macbook pro 15" and after having problems and error messages when trying to download loops ( I finally went to the App Store and opened garageband from there which install some loops), it finally downloaded some but not all the loops that my jam packs had, also I have tons of non-apple loops that I purchased over the years but I want to know if they will work on my new mac ?
macbook pro 15"- 2.3ghz - 8gb- 2TB

I have a new Mac air when i put all my info it started a new Itunes acct for me I need to get my pictures off my iPhone, how can I do this? thank you

I have a new Mac Air, when I set it up I ended up with a new itunes acct. I need to get my pictures off my Iphone with the old itunes acct. can you help? thank you

iOS: Importing personal photos and videos from iOS devices to your computer

I have a new Mac mini and are using an Acer monitor. Unfortunately, the Acer will not show any image on a startup from cold. It does however work completely correctly when restarting from 'sleep' condition. Can anyone help? Thanks in anticipation.

I have a new Mac mini- changed from Windows XP. I have a peculiar problem. I use an Acer monitorwith the Mac which works fine when the Mac is 'un-sleeped'. But, if I have shutdown the Mac the Acer does not recognisethe start up - at least it shows nothing on screen. When I have shut down - nowknowing the problem, I use an old Samsung monitor to cope with the start up -it does so fine - and then put the Mac to 'sleep', then change monitors andrestart the Mac - the Acer is now fine. I am using the same cables for theSamsung and the Acer. The Acer had no problems with my old Windows system -from sleep or shut down. I really do not think there is anything wrong with theAcer - could it be some sort of recognition problem? Please can anyone assist.Donald Picton

I posted the same question a day ago with no response. I'm using an Acer x193w. You actually don't have to switch monitors to get it to work. Just make sure you turn off the monitor after shutting down the Mac mini (actually push the power button on the monitor, not just let it go to sleep). If you turn on the monitor (push the power button on the monitor), then power up the Mac mini, the monitor is recognized. The issue didnt exist with Snow Leopard for me. It only started after I started using Lion. Hope this issue gets fixed In a future OS update.

I have a new Mac Mini, and I want to send raw video...

I have a new Mac Mini (Lion), and I want to send raw video to the Internet, using Ustream, Skype or other services. I don't need cameras, microphones, or other periphrals. My video consists of 1 volt composite (from a video switcher), and the audio is full stereo at 600 ohm line level on each channel. What do I need?
I have a video capture card on my Windows machine; but the results have been crappy at best. And the so-called "Geek Squad" at Best Buy (where I bought the Mac Mini) have been less than helpfull. Further, the on-line Apple Store shows nothing. Maybe someone here has an idea.

You are going to need a video capture device of some sort and I believe the following will be suitable.
http://www.elgato.com/elgato/int/mainmenu/products/Video-Capture/product1.en.htm l
It is available in the US as well http://www.elgato.com/elgato/na/mainmenu/products/Video-Capture/product1.en.html

I have a new Mac Mini and I found AdWare called TakeOverSearchAssetsMac and SearchProjects on it. I have been unable to remove it. Does anyone have any ideas on how to remedy this?

I have a new Mac Mini and I found AdWare called TakeOverSearchAssetsMac and SearchProjects on it. I have been unable to remove it. Does anyone have any ideas on how to remedy this?

Please review the options below to determine which method is best to remove the Adware installed on your computer.
The Easy, safe, effective method:
http://www.adwaremedic.com/index.php
If you are comfortable doing manual file removals use the somewhat more difficult method:
http://support.apple.com/en-us/HT203987
Also read the articles below to be more prepared for the next time there is an issue on your computer.
https://discussions.apple.com/docs/DOC-7471
https://discussions.apple.com/docs/DOC-8071

I have a new MAC MINI and I want to install a second monitor. I have one connected to the HDMI and it works. I can't get a signal to the other one. It is connected from the thunderbolt to its HDMI port. How can I make it work?

I have a new MAC MINI and I want to install a second monitor. I have one connected to the HDMI and it works. I can't get a signal to the other one. It is connected from the thunderbolt to its HDMI port. How can I make it work?

Could be a bad cable or bad Thunderbolt port.
You have 90 days of free telephone support on a new device. You can call them at 1-800-MY-APPLE. Have your Mini's serial number handy
You can also make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

I have a new Mac Mini and a 7 year old Mac monitor. The connectors don't match. What to do?

I have a new Mac Mini and a 7 year old Mac monitor. The connectors dont match. What to do?

I suspect the monitor has an ADC connector
http://en.wikipedia.org/wiki/Apple_Display_Connector
If so you need one of these:
http://www.amazon.com/Apple-DVI-ADC-Display-Adapter/dp/B00011KHT2/ref=cm_cr_pr_p roduct_top
Otherwise what connector is on the monitor?

I just bought a new mac mini and an external DVD burner. I want to burn a DVD video and it will not play on the TV but only on the computer? Need this figured out for tomorrow.

I just bought a new mac mini and an external DVD burner. I want to burn a DVD video and it will not play on the TV but only on the computer? Need this figured out for tomorrow. Can anyone help me?

Congratulations on the new Mini. Are you saying you tried burning and it does not play, or do you want to burn it only for the computer to be able to play it?
OS X Mountain Lion: Burn a CD or DVD may help.

I am new to Mac and am having trouble with uploading images from my pictures folder to Facebook and other share sites- some of my images are accessible while others are seemingly locked....

I am new to Mac and am having trouble up loafing images from my pictures folder to photography sites and Facebook. Some of the saved images are accessible, while others are not, ( they are light colored and cannot be uploaded) I am not saving them any differently.

Hi Robodisko,
Thanks for your prompt reply......
I often proof my work in preview then edit images in photoshop and rename from there. The dsc images are renamed to correlate the name of the class etc. i.e. dcs_001 is saved as the file name required 7A.jpeg etc.
The file names are required to correlate what is what and so on..........

I have a new Mac, I am having trouble accessing Bill Pay on my banking site. After 2 unsuccessful calls to my bank, I thought I would ask here....is there something I need to do?

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