I have a nokia dual sims phone, with a rogers card...

i live in ny, but when i went to canada it says no service, and in the states its saying no service....what am i doing wrong... i couldn't even put minutes on in in montreal, with a voucher. i was suppose to get free minutes with the card, but that never happened either....i go to networking and they can't find one..i have a canadian phone number and address on the phone, so i should have been able to use it in montreal.

Can I ask what model is the phone and where was it purchased?
My first guess is that it's a non-US model
The US & Canada is on 1900 & 850 GSM bands, whereas India (where most Nokia dual SIM phones are sold) is 900 & 1800.
Therefore it might be that the handset is not configurated for North America.

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    Solved!
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    -------------------If this post helped you, click on accept as solution.------------------
    -----------------------------Appreciate by clicking on white star.----------------------------

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    Attachments:
    use on sim card only.jpg ‏111 KB

    @MIKEYBOY_UK
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  • Nokia DUAL SIM, WHEN?

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  • Dual Sim Phone

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    Solved!
    Go to Solution.

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