I have a Palm Pre in Italy.

I know this issue has come up before in these forums but it was back in 2009.
We are now 2010
I have a Palm Pre and live in Italy. The phone is registered with Palm as being in Italy
The phone was bought on E Bay and is from Germany
I have a Canadian and Italian credit card
When I want to buy an App and submit my credit card details I cannot enter them because Italy or Canada is not a provided option.
Has this wrinkle been addressed yet by Palm - will it do so in the future. Does anyone know a way around this little wrinkle
Thx in advance

Hello and welcome to the forums;
Each phone is associated with a specific country. The country is assigned automatically the first time a Palm profile is created on the phone. The App Catalog apps you can access are based on the country associated with the phone.
Phones associated with the following countries or regions can use App Catalog to purchase apps and to download free apps:
Canada; Germany; Ireland; Mexico; Spain; United Kingdom; United States (these are the countries in which Palm is sold locally by carriers)
Phones associated with the following countries or regions can use App Catalog to download free apps only:
Australia; Austria; Belgium; China; Czech Republic; France; Hong Kong; Italy; Luxembourg; Netherlands; Norway; Poland; Switzerland (Palm devices are not locally sold in these countries, they need to be imported)
Unfortunately, this is the reason you are unable to enter payment information, and will be unable to purchase apps. If you can see paid apps, the device may have been activated in Germany originally, and as such if you had a German card (and billing address) it may accept that as an option, but I cannot guarantee it.
Hope this helps,
TreoAide

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Post relates to: Pre p100eww (Sprint)
This question was solved.
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Hello and welcome to the forums;
Our phone support is open every day Monday through Sunday, although there are different hours of operation for the weekend. If after a webOS Doctor reset you are still experiencing the same problems, I would likely recommend replacement, either in a local store for your carrier or through our technical support department.
There may be additional technical support offered or suggested over the phone, this would need to be done first before a replacement could be issued.
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I have a Palm Pre in Italy.

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