I have a PC and purchased Photoshop Elements 13 from a store to install. I have my serial number in hand but no DVD player. How can I intall the software?
I have the serial number of my recently purchased software from a store but no DVD player to install. Is there another way to install my purchased product?
ok. Install it as described in this tech note
Download Photoshop Elements products | 13, 12, 11, 10
Similar Messages
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I purchased Photoshop Elements 11 from B&H Photo on August 13, 2013. Am I elegible for an upgrade?
I don't think so because only purchases within the 30 days of new release qualifies for free upgrade. however, some countries have different rules and your best bet is to phone your local office of Adobe and speak to them and be prepared to send them (via email and/or fax) proof of your purchase so that they can consider your status.
Also, it is a good idea to register the product (this is separate from activation of the product) so that there is yet another proof of purchase.
Good luck. -
I purchased Adobe Design Standard in June 1993 and have not downloaded it until now. when I click on the software on my account there is no download button. How can I download the software I purchased so long ago? I hope it is not money down the drain. Is there any phone number available so I can talk to an Adobe employee?
Which version of Design Standard are you asking about? I don't think any Creative Suite packages existed in 1993. I think the first CS came out in 2003.
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I have Adobe Photoshop CS5 installed in two computers. The hard drive of my home computer crashed and I had no time to deactivate the software. The hard drive needed to be formatted. How can I activate the software CS5 again ? Thank you for an answer.
If it's the same computer, same CPU and same HD, no de-activation or re-activation should be necessary.
Install from scratch and apply all updates manually.
Please do a forum search. I and others have repeatedly answered the question about failed updates of CS5 a whole bunch of times recently.
Bottom line: the Adobe auto updater is utterly useless in CS5 and prior versions. You need to download the updates and apply them manually yourself.
I and others have even supplied the links for Mac and Win, which you haven't even bothered to specify. -
I am new to FCP. I have a canon 60d camera and purchased fcpX. I was recommended to download mgep streamline and convert my files to prores422. I do not have an option for prores 422 in my download. How can I fix the problem.Please help. There was another suggestion by vimeo.com to use applexdcam ex 1080p30. I do not have that either in my mpeg download.
For future reference, you will most likely get more knowledgeable answers if you post in the FCP forum where the folks who use the product regularly hang out:
https://discussions.apple.com/community/professional_applications/final_cut_pro_ x -
Can't find Twain plug in for Photoshop Elements 12 from App store
I'm running OSX Mavericks and have purchased Photoshop Elements 12 from the App Store. I want to be able to scan things into Elements but the import option is grayed out. I've tried to follow these directions (TWAIN not installed | Photoshop Elements 9 and later) however the file path they describe does NOT exist on my Elements 12 install. There is no ImportModules folder, nor is there even an Optional Plug-Ins folder. I've tried searching (and setting the search to include hidden, system files) but they are not on my machine that I can find.
Any suggestions? I hate to kiss $80 goodbye.In the app store version, everything is inside the program itself. Right-click PSE>show package contents>contents and you will see it. You will need to authenticate with your OS X password to be able to copy the ImportModules folder to the regular plugins folder.
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I cannot download updates to Photoshop Elements 9. I get an error message that my serial number is not recognized or eligible. Can you help with this?
Hi,
Which operating system are you running on?
What updates are you trying to download?
The last update was 9.0.3 - check by loading the editor and going to Help -> About Photoshop Elements
The last supported Camera raw is ACR 6.5 - check by loading the editor and going to Help -> About Plug-ins -> Camera Raw
Do you have a reason to update?
Brian -
I have a new ipad and a iphone 5 which are under same Apple ID. I lso have a macbook that uses an older apple ID. How can I get the macbook to have same Apple ID as the other 2 devices
Have a read here...
https://discussions.apple.com/message/18409815?ac_cid=ha
And See Here...
How to Use Multiple iDevices with One Computer -
I have original cs3 master collection but scratched. i need to install it on my macbook pro (mavericks). Adobe download links don't work. I have original serial number. what should i do? i paid a lot for the package.
Downloads available:
Suite: CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5 | 4 | 3
Captivate: 7 | 6 | 5
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
I bought a new Mac Pro, transferred my CS software to it from my old Mac Pro, now I cannot access Illustrator, only the trial cloud version. How can I use the software I have already purchased?
Just to clarify, in case this helps anyone. I transferred the whole CS 6 suite using Apple's migration assistant, and the only program in the suite that could not be accessed except through the trial cloud version was Illustrator. After over an hour on the Adobe support chat, it turned out that I needed to follow the prompts to purchase the cloud version, then type in the serial number for my CS software at a certain point in the process. There you go.
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I've imported a QTPmovie 10.03 from my iphone4 in portait orientation.
When I import it to iMovie 6.0.3 the clip is on its side. How do I rotate it 90% . You then have to turn your head sideways to view it ! How can I rotate the orientation in imovie 6.0.3?Klaus
Unfortunately, I did not have any success with this.
These pages were " not found"
http://www.sjoki.uta.fi/~shmhav/SVCD_on_a_Macintosh.html#vert-horiz_rotate
http://www.sjoki.uta.fi/~shmhav/SVCD_on_a_Macintosh.html#43-169
and
http://www.apple.com/downloads/macosx/video/mpegstreamclip.html
only opened in http://www.apple.com/
- it kept deleting /downloads/macosx/video/mpegstreamclip.html .
However, I googled and found http://tips4mac.blogspot.co.uk/2007/08/rotating-clip-in-imovie-06.html this really helpful..and it worked !
regards
BKDB -
I do not have a serial number for my update to cs5. how do I get this to put it on my new laptop
It is not clear what you want/need, partly due to indicating different CS versions between the title and the body of your posting, and partly because you use the word "update". If you need to find a serial number for an older version of your software then you might find it available thru your Adobe account online if you registered it when you first installed it.
Find your serial number quickly
Direct Updates
https://www.adobe.com/downloads/updates/ -
HT1338 I have an iMAC with OS X 10.4.11. HOw can I update the OS?
I have an iMAC with OS X 10.4.11. How can I upgrade the OS?
OK. You can upgrade all the way to Mountain Lion if you wish. But you will need to upgrade RAM once you get to Snow Leopard - 10.6.x and above. Here's the requirements:
Snow Leopard General requirements
Mac computer with an Intel processor
1GB of memory
5GB of available disk space
DVD drive for installation
Some features require a compatible Internet service provider; fees may apply.
Some features require Apple’s MobileMe service; fees and terms apply.
Lion System Requirements
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Some features require an Apple ID; terms apply.
Apple - OS X Mountain Lion - Read the technical specifications.
Macs that can be upgraded to OS X Mountain Lion
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009)
Are my applications compatible?
See App Compatibility Table - RoaringApps - App compatibility and feature support for OS X & iOS.
You can upgrade your RAM:
Maximum Memory
6.0 GB (Actual) 4.0 GB (Apple)
Memory Slots
2 - 200-pin PC2-5300 (667MHz) DDR2 SO-DIMMs
I would recommend upgrading to the maximum your computer supports. -
I have an iPad (probably first generation - Model A1337 ). This tablet has iOS version 5.1.1.
I would like to update for the latest version as possible.
There is no option by iPad wifi.
I also tried by iTunes and in option Checking for UpDate, only let me know the current version, but doesn't open the possiblity to update for a newer.
How can I update the software version ?
tks
ReinaldoHi,
The first generation iPad is limited to iOS 5.1.1. This is due to the original iPad not having enough power or memory to get to iOS 6, 7 or any further in the future.
All other iPads and iPad Minis can get to the current version - iOS 7.0.4 and at least until the end versions of iOS 7 or iOS 8.
Hope this helps, and Welcome to the Apple Support Communities! -
I have a Ipod mini 6gb that still works but a new computer that doesn't have its software. How can I download the software for it
Check the iPod Hardisk health with the iPod Disk Diagnostic, as posted by tt2
https://discussions.apple.com/message/17776595#17776595
It wont fix your problem, but may tell help troubleshoot, why it is freezing iTunes, especially when the Pending and Realloc numbers are high.
have a nice day!
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