I have a problem with itunes opening.  I have downloaded the new version and it ask to repair or remove itunes I chose to repair.  This has not solved the problem.  If I remove the program how do I get my songs and playlist back?

If I remove itunes from the computer, how do I get my songs and playlist back?

Do you get an error message when you try to launch iTunes? If so, what does it say? (Precise text, please.)

Similar Messages

  • Hi There, my itunes no longer opens.  It quits unexpectedly for some reason when I try to login.  I have tried updating my itunes and this has not solved the problem.  Any help would be appreciated, thanks

    Hi There,
    My itunes quits unexpectedly when I try to login.  I cannot even open the application, not sure why this is happening.  Have upgraded my itunes and this has not solved the problem either.  If anyone can help me out, that would be appreciated.  Thanks

    Hello balisurfergal,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    Mac OS X 10.6: If an application quits unexpectedly
    http://support.apple.com/kb/PH7044
    iTunes 10 for Mac: May quit unexpectedly on launch
    http://support.apple.com/kb/TS3494
    Have a nice day,
    Mario

  • I have music stored  and it wont let me transfer them over all i get is your apple id has been disabled, i have re set my pasword and this has not solved the problem

    i had a iphone in 2010, i purchased music which is still stored on my original apple id, but when i try to transfer the music ,and download apps all it says is your apple id has been disabled, i have tried re setting a new pass word but this has not solved the problem can any one help please

    Contact itunes support

  • My icloud emails arent arriving most of the time and a few days ago my iphone and ipad started showing "Can't Get Mail" box. This has not happened before since I set up the iclud email address with the purchase of my ipad about a month ago.

    My icloud emails arent arriving most of the time and a few days ago my iphone and ipad started showing "Can't Get Mail" box. This has not happened before since I set up the iclud email address with the purchase of my ipad about a month ago.

    That's one of the weird things.. it recognizes it maybe 10% of the time. And usually, only after I do the two-button reset. Problem is.. since it won't charge above 2%, anytime I try to do a restore or anything like that using iTunes, my device shuts off and I lose whatever progress I'd made.
    So, an update... after reading through a bunch of similar complaints (there are literally 1000's of them so there's NO WAY this isn't somehow ios7 related, thanks a lot APPLE ) I decided to try a restore in recovery mode. After 3 hours and several disconnections... I ended up having to just set it up as a new iPad, as the restore did nothing. Weirdly though... as I was doing the restore in recovery mode.. I noticed I'd gotten up to a 10% charge.. higher than it's been since September, so after setting it up as a new device, I turned it off and plugged it in using the wall charger. 2 hours later and I was up to 38%. Still not great, as my iPad, before ios7 could've fully charged twice in the amount of time it took for me to now get 28% more of a charge. And that's with a fully cleaned out device.. so that really ***** and I'm now more confused than ever.
    But I'm gonna leave it overnight charging and see what I come up with tomorrow. Sadly, when I paid $600 for it in February, I never expected to have to play "wait and see" with it...

  • HT201272 iTunes has taken my money but no song has been downloaded onto my ipod touch or computer, How do I get my song or money back?

    iTunes has taken my money but no song has been downloaded onto my ipod touch or computer, How do I get my song or money back?
    I cannot seem to trace where the purchase went but it money is gone from account and I have no song.
    Please help!

    Starting at the end:
    - When the movie or tv show does transfer onto your iphone/ipod touch you will be able to see it in the expanded view of your device in the "DEVICES" section.
    - If the files are not on your device, then:
         -- confirm you have SD or HD-SD video. HD-only content will not play and probably will not even sync. iTunes seems to reliably have SD versions with their HD distributions so this should not be an issue
         -- confirm you are synch-ing the content to the ipod device by browsing the DEVICE view's Movie or TV Show tabs to confirm the movie or episode is 'checked'
    - If the files are on the iPod and you cannot find them, check your Settings: General for Restrictions.  If you restrict, for example the movies to "G" rating. PG and higher movies will sync but you will not be able to find them on the iPod!

  • Hi, please help me , i get notification about a new update for my iPad when I do the instal for the new version it is asking me for a passcode but which passcode may I have to enter? Because when I enter my gmail passcode it is call me that my pass fail

    Hi, please help me , i get notification about a new update for my iPad when I do the instal for the new version it is asking me for a passcode but which passcode may I have to enter? Because when I enter my gmail passcode it is call me that my passcode is failed

    The passcode you need to enter is the passcode you set on your device. It is the passcode that you enter when you turn on your iPad or awaken it from sleep after and Auto lock.
    If you do not know or remember your password and did not store it somewhere then you will have to restore your device.
    http://support.apple.com/kb/HT1212

  • How do i get my songs and data from my old mac onto my pc so that i can copy it onto my new ipod touch

    how do i get my songs and data from my old mac onto my pc so that i can copy it onto my new ipod touch

    jrswish wrote:
    When I plugged in my new one it cleared all my song and apps out of my current itunes.
    Are you sure of that?  Check in the Library.  Click on the Apps icon to see all apps.  Similarly click on the Music icon to see the songs.

  • HT4897 I had an alias on mobile me but it has not transferred to iCloud although it is still active, how do I get it into iCloud?

    I had an alias on mobile me but it has not transferred to iCloud although it is still active, how do I get it into iCloud?

    Greetings Nefertiti72,
    It seems you are experiencing an issue with contact syncing and management. It seems you've removed an email account which contained a number of contacts that are not associated with your iCloud account. I have linked to a knowledge base article which provides more information about iCloud contacts syncing:
    Get help using iCloud Contacts - Apple Support
    Learn what to do if you’re having issues using iCloud Contacts. For example, you might make changes to Contacts that don't update across all of your devices.
    You may want to consider importing the contacts from the email account you removed. You can do it easily by following the steps in this article:
    iCloud: Import a vCard
    You can import an electronic business card, also called a vCard, into iCloud Contacts. If the vCard contains contact information for more than one person, each contact becomes a separate entry.
    In iCloud Contacts, choose Import vCard from the Action pop-up menu , which appears at the bottom of the All Contacts list or a list of group contacts
    Select a vCard to import.
    The contacts from the vCard are added to the All Contacts group in Contacts. You can add the contacts to any other group by dragging them to the desired group.
    Thank you for contributing to Apple Support Communities.
    Best,
    Bobby_D

  • I have iPhone 3G with ios 4 but now i update new version and my phone is not working.it is not activating..when i tried it says please insert sim and try again..any one plez hepl.

    i have iPhone 3G with ios 4 but now i update new version and my phone is not working.it is not activating..when i tried it says please insert sim and try again..any one plez help

    Try this article if you haven't already
    This is the only possibility that came to my mind when reading about your issue:
    "If an iPhone, iPad, or iPod touch is not recognized in iTunes on Windows, the Apple Mobile Device Service (AMDS) may need to be restarted"

  • How do I get my songs and playlists from an external hard drive into iTunes?

    I have got all of my songs and playlists on an external drive from my PC. I just bought a mac and can't understand the directions to get my songs and playlists up and running in iTunes...Can anyone help?

    If you backed the library up by drag-copying it, drag-copy it to the same location on the new computer. If you backed up an entire iTunes library, you can also drag it to any location, launch iTunes with the Shift key held down, and specify it.
    If you used a backup product, check that product’s documentation.
    The song files must be located on the computer’s internal drive for them to play without the external one connected. If needed, organize the library in iTunes.
    (109075)

  • I cannot install the new version of firefox in mi mac os x system. It says that i do not have the permission to do that

    i tried to install the newest version of firefox but i couldn't. when i drag the firefox item to the application folder it asks me if i want to replace the previous version, and i click on REPLACE. After doing that i says that operation cannot be completed because i do not have some permissions to do that.

    * Download a new copy of the Firefox program
    * Firefox 4.0: http://www.mozilla.com/en-US/firefox/all.html
    * Firefox 3.6: http://www.mozilla.com/en-US/firefox/all-older.html
    * Trash the current Firefox application to do a clean (re-)install
    * Install the new version that you have downloaded
    Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

  • ITunes freezes when accepting download of new version

    When I open iTunes (for Windows), it asks me if I want to download the new version, I click on "yes" and the program freezes. I use the task manager to close it.  The program will re-open but opens "frozen" unless I re-boot. Any solutions?

    Click no, see what happens.

  • I get the following error and the old thread on this did not solve my problem. Does anyone have an idea how to fix it. The error is "an error occured sending command to application"

    When I open a link from Microsoft outlook I get the following error
    "An error occured sending command to application" The old thread on this does not help and it is closed.
    == This happened ==
    Every time Firefox opened

    Hello Anonymous.
    You will need to contact Microsoft for support on Outlook.

  • Ever since the last download, I am unable to edit my playlists on itunes. When my phone is not plugged in, my playlists that are on my phone are not on itunes but my songs are. Only the default playlists show up. How can I get all of my playlists back?

    I usually create and edit playlists on itunes and then sync my phone to update my phone.  Ever since the last upgrade, I can't do this.  When I open itunes, my playlists are not there, only the songs and the default playlists.  If I plug my phone in and click on My Phone at the top of the screen, I can see my playlists but I can't edit them.  How can I get my playlists that are on my phone back on my itunes?

    http://support.apple.com/kb/HT1296

  • My itunes wont work and wont let my uninstall and then reinstall the newer version as its asking me too! i keep getting an error message!...please can someone help?

    please can someone help me to unistall itunes from my laptop control panel, this means it also wont let me install the latest version!

    I also have Jolly's problem. I found the iMovie 9.0.9 folder and tried to launch the older version of iMove. It would not launch. I removed all of the iMovie preferences from the Preferences folder, removed iMove 10 from the applications folder, and restarted my Mac. iMove 9.0.9 still won't launch and I can't access my videos created with the older version of iMovie. Is there a way to uninstall iMovie 10 and reinstall iMovie 9.0.9?
    I am running Yosemitie on a  iMac.
    Paul

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