HT201272 iTunes has taken my money but no song has been downloaded onto my ipod touch or computer, How do I get my song or money back?

iTunes has taken my money but no song has been downloaded onto my ipod touch or computer, How do I get my song or money back?
I cannot seem to trace where the purchase went but it money is gone from account and I have no song.
Please help!

Starting at the end:
- When the movie or tv show does transfer onto your iphone/ipod touch you will be able to see it in the expanded view of your device in the "DEVICES" section.
- If the files are not on your device, then:
     -- confirm you have SD or HD-SD video. HD-only content will not play and probably will not even sync. iTunes seems to reliably have SD versions with their HD distributions so this should not be an issue
     -- confirm you are synch-ing the content to the ipod device by browsing the DEVICE view's Movie or TV Show tabs to confirm the movie or episode is 'checked'
- If the files are on the iPod and you cannot find them, check your Settings: General for Restrictions.  If you restrict, for example the movies to "G" rating. PG and higher movies will sync but you will not be able to find them on the iPod!

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