I have a small lock showing on my screen and when I turn the phone sideways the screen will not turn. How do I unlock the scree ?

I have a small lock showing on the top of my screen on my iphone 4 and when I turn the phone sideways the screen will not turn with it. How do I unlock this

http://www.iphonefaq.org/archives/97974
Also available with the iPhone user guide.

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When I was updating my ipod touch 4g 8g 4.3.3 the USB came out and now it just shows connect to itunes and when i try to update it comes with error 6. I do all of the help things and nothing

When I was updating my ipod touch 4g 8g 4.3.3 the USB came out and now it just shows connect to itunes and when i try to update it comes with error 6. I do all of the help things and nothing happoned

First see if placing the iPod in Recovery Mode will allow a restore.
Next try DFU mode and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
If not successful then time for an appointment at the Genius Bar of an Apple store. You are not alone with this problem.

My MacBook Pro just shut down without notice. It had about 40% of the battery life. It will not turn back on and I noticed when plugged in the little light on the power cord is blinking orange, not a solid green like normal. Anyone have this issue before

MacBook Pro just shut down without notice. It had about 40% of the battery life. It will not turn back on and I noticed when plugged in the little light on the power cord is blinking orange, not a solid green like normal. Anyone have this issue before? I've only had this for about 3mos. I called apple support. They tried one thing then said I have to take to the apple store. Unfortunately I don't have one nearby. So before I travel an hour+ away I thought is give it a shot on here. Thank.

Hi S,
Did they have you try an SMC Reset: http://support.apple.com/kb/HT3964?

HT4623 After updating my phone yesterday it worked for about 30 minutes. Now however, it will not let me "Slide To Unlock" the screen is totally unusable and i have alarms that go off every 8 minutes because i am not able to get into my phone to them off.

After updating my phone yesterday it worked for about 30 minutes. Now however, it will not let me "Slide To Unlock" the screen is totally unusable and i have alarms that go off every 8 minutes because i am not able to get into my phone to them off. has anyone else had this problem with it being "stuck"?

Basics from the user guide have always been, and still remain, restart, reset, restore from backup, restore as new.

I have ebooks on my ipod and when I'm listening to a story it will not go to the next chapter, it just starts over again with the chapter I just listen too. How do I correct this? It didn't do this before.

I have ebooks on my ipod and when I'm listening to a story it will not go to the next chapter, it just starts over again with the chapter I just listen too. How do I correct this? It didn't do this before.

ebooks is a term for (mainly) textual books that can be read on screen. If you're listening then I think you mean audiobooks. See audiobooks on iPods. Either reorganize as single files or access via a playlist.
tt2

HT1414 omg phone frozen during sync, will not turn back on and itunes wants me to restore but unsure if all my precious photos etc have been saved and if so where they are?? I cannot turn phone back on its frozen with itunes icon picture on screen!! help

omg phone frozen during sync, will not turn back on and itunes wants me to restore but unsure if all my precious photos etc have been saved and if so where they are?? I cannot turn phone back on its frozen with itunes icon picture on screen!! help

Once the Device is asking to be Restored with iTunes... it is too late to save anything...
To minimise loss... Connect to iTunes on the computer you Usually Sync with and Restore from the most recent Backup...
http://support.apple.com/kb/HT1414
Restore from Backup
http://support.apple.com/kb/ht1766

My iPhone 4S mobile have some problem I didn't touch any button but some time my phone asking continuously Siri service not available how can I stop this problem. Even I try to to Siri service also this problem coming again please give me a solution

My iPhone 4S mobile have some problem I didn't touch any button but some time continuously my iphone distrubing Siri not available please give further soliton even I try to stop Siri service as well it is coming again again please give solution

Kline25 wrote:
So even if I just ask to pay them to replace the lock button they won't because my screens are third-party?
Apple does not repair devices beyond replacing the screen on some models or a battery replacement. They replace the ENTIRE device.
For the Out of Warranty replacement cost, you could have gotten a fully functional replacement device. Instead you chose to spend less to get only the screen replaced and continue to live with additional issues.
Apple will not touch the device now. They will know that it was opened elsewhere and that the replacement screen is not original.

My iPhone 4 is locked with the apple logo displayed it will not turn off - any ideas please

My iPhon4 is screen locked and will not turn off for me to start over. I have connected to iTunes and held down the button but to no effect. It does appear to be connected to I tunes because IT IS LISTING MY MUSIC. any ideas please

Try Recovery Mode... http://support.apple.com/kb/HT1808
Note you'll lose everything since the last sync, thus the reason to sync often.

I have an ipad 2 and when connected to my wifi at home it will not download and play you tube videos quickly. Do I need to upgrade my connenction speed? What is the optimal speed?

I have an ipad2. When connected to my wifi at home it will not download you tube videos for easy viewing. Do I need to upgrade my connection speed? Would 3 Mbps be enought or do I need to go to 6 Mbps. I mainly use my ipad to view emails, browse the internet and watch you tube videos.
thanks - Michelle

Welcome to Apple Support Communities.
There are a number of factors in the 'speed' equation. Any or all of them can affect the 'observed' speed of your connection.
1. Are you in a neighborhood full of WiFi routers (and thus, lots of WiFi interference)? I can 'see' at least 22 other WiFi routers from my living room!
2. What is the maximum connect speed and band and bandwidth available from your wireless router. Is it 802.11n or the older 802.11a/b/g? 300Mbits or 150Mbits? 2.4Ghz or 5Ghz or both? Does your router measure (QoS) Quality of Service and can it change 'channels' automatically?
3. What is the observed strength of your wireless connection? Are you getting at least 80% signal when connected? Are there other people in your family also using significant bandwidth at the same time (Netflix, streaming video, streaming audio, game systems)
4. What is the "advertised" speed of your current ISP connection?
5. What is the measured throughput of your current setup. Go to speedtest.net or use the free speedtest.net app available in the App Store. Try several times, from different locations in your home, and at different times of day and night.
I have AT&T DSL advertised at 3Mbit/sec down and 512Kbit/sec up. My Speedtest.net measured throughput is about 2.4 Mbit/sec downstream and upstream is about 0.4Mbit/sec. I'm using a Motorola Netopia 2210-2 DSL modem. I have no problem viewing YouTube videos and other mobile video content on the iPad 2. I'm connected wirelessly to a D-Link DIR-655 Gigabit router rated at 150Mbps at 2.4Ghz (only) with 802.11 b/g/n enabled. The interior of my home is within a range of 30-50 feet from the router and no more than 1 wall. It is a single level concrete slab foundation of about 1500 sq. ft. with cathedral ceilings. I have successfully streamed ESPN3.com on my MacBook at the same time my son was streaming another ESPN3.com game on his MacBook Pro. I've streamed YouTube videos while my son was watching a NetFlix movie on his Wii game system. He's also successfully used Skype for extended 'teleconferences.' None of my devices are connected to HDMI on a large screen TV. 95% of the time, I can do iChat video without any signal breakup to my son (who is at a college with a Gigabit (1000Mbit) wired connection!). 5% of the time the connection drops. We haven't tried FaceTime (designed for mobile connections to be much less bandwidth-intensive, from what I understand) simply because we both have iChat on our computers.
So for me, a 3Mbit DSL connection is absolutely adequate, given all the other parameters mentioned. As the car manufacturers say, "Your mileage may vary."
Message was edited by: kostby

I have a 3GS phone that can no longer be upgraded on my Powerbook because it is ancient and can only run 10.4.11, consequently itunes will only upgrade to 9.2.1(4). Is there any way i can upgrade the phone so hereafter i will not need a computer to do it.

I have a 3GS phone that can no longer be upgraded on my Powerbook because it is ancient and the os will only run 10.4.11, consequently iTunes will only upgrade to 9.2.1(4). Please don't answer that i need to upgrade the computer os because that has been a past nightmare i have been through too many times.
Is there any way i can upgrade the phone w/o going to an apple store so hereafter w/ the upgrade to the new os (whenever that gets squared away), i will not need a computer to do it?
Thanks in advance,
don

Solved my issue by setting up a new account on my daughter's computer. Not 100% solved, but i was able to get the update on my 3GS.
don

I have a mid 2014 13' retina display MacBook Pro that went into kernel panic twice, the trackpad froze, and after the second kernel panic it will not turn on. This is a two month old laptop with no history of problems. Any ideas?

I purchased it in December and three days ago it kernel panicked twice. After the second event, it will not boot at all. The charge cord is green when it's plugged in and seems to indicate the battery is fine. When it went into kernel panic, the trackpad locked up. I had a technician open it up to see if there were any obvious issues and everything looked ok visually. I can't boot it into safe mode or anything involving powering the machine on, as it is not responding to anything. I have a major test coming up in five days that I am taking on this laptop and am desperate for answers. Any information you can offer at all would be helpful.

Try SMC and NVRAM resets:
http://support.apple.com/en-us/HT201295
http://support.apple.com/en-us/HT204063
Then try a safe boot again:
http://support.apple.com/en-us/HT201262
Ciao.

I have a macbook pro running osx 10.6.8 and when I try to update maverick osx it will not reconise the address "macappstore", I have a macbook pro running osx 10.6.8 and when I try to update maverick osx it will not reconise the address "macappstore"

the message I get is:
Safari carnt open the specified address.
Safari carnt open macappstores://itunes.apple.com/au/app/os-x-mavericks/id675248567?mt=12&ls=1&v0 =www-osx-upgrade-hero&ign-
msr=http%3A%2F%2Fwww.apple.com%2Fau%2Fosx%2F

oh, I thought I had seen it. I will do a re-install of Snow Leopard, hopefully then I can find it.
Thank you very much, I will let you know how it goes.

HT204266 iPad works except I cannot access anything at the App Store (Also I have 'no service' in the top left corner that will not change even if I switch the airplane mode on/off)

Recently, my iPad has stopped allowing any functions to be performed in the App Store. I can access but cannot update or acquire any apps.
The rest of the iPad appears to be working other than the 'no service' in the topleft corner. I tried to change that by switching the airplane mode on/off with no luck.

Hi wiremaker,
If you are having issues accessing the App Store, possibly due to the No Service issue, you may find the following articles helpful (the second is aimed at iPhones, but should also apply to cellular iPads):
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iPhone: Troubleshooting No Service
http://support.apple.com/kb/ts4429
Regards,
- Brenden

I have Adobe Acrobat v8 on an old computer and need to deactivate and move it to a new computer. I have the license number, but it will not allow me to deactivate on the old computer. How can I deactivate it and reactivate it?

Help!

Moving this discussion to the Acrobat Installation & Update Issues forum.
Clwendt please see Activation & deactivation help - http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html for information on how to reactivate Acrobat 8.

HT1688 I have a honda civic with USB port which allows play back of my old iPhone 4 and 4s. With the new iPhone 5 the radio shows the phone is conected but does not show any music content.

I have a honda civic with USB port which allows play back of my old iPhone 4 and 4s. With the new iPhone 5 the radio shows the phone is conected but does not show any music content. Any Suggestions?

You should be syncing your contacts with an app on your computer or cloud service (iCloud, Gmail, Yahoo, etc), and not relying on a backup. If you haven't been doing this, start now and then restore your old backup. You will then be able to sync the new contacts back into the phone. However, you will lose all messages, etc newer thant the backup.

I have a small lock showing on my screen and when I turn the phone sideways the screen will not turn. How do I unlock the scree ?

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