I have account, and I purchase before, but cannot find how to recovery my account. my laptop was stolen in last May, and using and IPad now, can you help me.

Please help me to recovery my account, please send any info at [email address deleted]
thank you very much
Helen
Message was edited by: MobileDevCK

If your subscription has not expired yet, you should still be able to sign in and continue using it.
Would you go to the Adobe Reader home screen, tap "My Account" in the lower left corner, and sign in with the original Adobe ID that you used to purchase the subscription service (Adobe ExportPDF or Adobe PDF Pack)?
If you are having trouble signing in with your original Adobe ID, please see Adobe ID, sign in, and account help.

Similar Messages

I forgot my icloud id and password. i want to delete the id. i forgot the password. if i try to delete the account its asking for password. i cannot find how to delete the account. Please anyone can help me out???

I forgot my icloud id and password. i want to delete the id. i forgot the password. if i try to delete the account its asking for password. i cannot find how to delete the account. Please anyone can help me out???

You aren't going to be able to delete it without the correct password. If it's your ID, you can reset the password as explained here: http://support.apple.com/kb/HT5625. If it isn't your ID, you will have to get the password for the person who owns the ID. There's no way around this and no one else can help.

Purchased photoshop elements 12 and premiere elements 12. downloaded and installed photoshop elements12 but cannot find how to download and install premiere elements 12

After I purchased pselements 12 and premiere elements 12 I downloaded and installed pselements 12 but I cannot find how to download and install premiere elements 12 because that window has disappeared and I can't get back to it. How do I download and install premiere elements 12? where is it? how can I find it?

rachif
I am assuming that the purchase and download is from Adobe. You should find the information that you seek under My Orders at http://www.adobe.com after you sign in (as per John's link).
However, if you have difficulties in going that route, please contact Adobe via Adobe Chat to discuss your order under the topic of Orders, Refunds, and Exchanges. To do that, click on the following link, and, when it opens, make sure that the topic is set at "Orders, Refunds, and Exchanges", click on the statement "Still need help? Contact us." to bring up the Adobe Chat.
Contact Customer Care
Please let us know the outcome.
Thank you.
ATR

HT201272 I purchased a ringtone from itunes store on my I phone 5 but cannot find how to assign it to my ringtone

I purchased a ringtone from itunes store on my iphone5 but cannot find how to assign it as my ringtone. Can anyone offer suggestions please

Help again! lol
tonight I tried to download a ringtone to my iPhone 5. Picked out the one I wanted, clicked on "buy" and was asked for my p/w & if I wanted to assign it to a contact. Yes, entered correct p/w & yes. NO DOWNLOAD - it doesn't show up in my Ringtones under "Sounds" or "Text Tones" and a search of my phone doesn't show it. So, even though my balance was subtracted the cost, I tried again....still doesn't show up on the phone OR in iTunes on my iMac or iPad - and I was charged for it again!! ETA: It doesn't even show up in recent purchases.?!?
iMatch is turned on in all devices and I noticed that in iTunes on my iMac, there is NO tab for "Ringtones" or "Tones" in the top menu across my iTunes screen....however, in my library on the Mac there IS a line item for ringtones, but it's empty when I click on it. This is the 2nd ringtone I've purchased that doesn't show up; thrtefore I cannot use either one but have been charged for both...GRRR
I also noticed tonight that a lot of my options in my Library on the Mac are "grayed out" so I can't even get into them. Yes, I'm signed in & all devices are
authorized. Can't even sync my iPhone & yes I checked that it's marked on both devices. *sigh*
What do I need to do? The closest Apple store is over an hour away from me. Should I reset iTunes or the iPhone (or both)? Not really what I want to do on my long weekend now that I'm finally down to 2 jobs 6 days a week!
TIA for any help anyone can give me!
(BTW, it turned out the other ringtone I'd purchased on 12/1/11 was no longer available (3rd ringtone - actually 1st so the ones in this question are #'s 2 & 3), and Apple was kind enough to give me some free songs.)

Where in the legal terms is the field for "agree"? Downloaded a tv she terms and conditions popped up but cannot find "agree"

Where in the legal terms is the field for "agree"? Downloaded a tv she terms and conditions popped up but cannot find "agree"

Did the terms pop-up or did you click on them in downloads tab in the iTunes app ? If you clicked on it then it's just for info - your TV show should have downloaded into the Videos app.

I have Iphone 4G. I bought when I studied in Usa. Then I returned to Uzbekistan this Iphone doesn't work. How I can use this phone? Can you help me?

I have Iphone 4G. I bought when I studied in Usa. Then I returned to Uzbekistan this Iphone doesn't work. How I can use this phone? Can you help me?

shohjahon wrote:
I have Iphone 4G.
No, you do not. It simply is not possible to have a device that does not exist.
Most likely, you have an iPhone 4. There is no 4G iPhone.
shohjahon wrote:
I bought when I studied in Usa. Then I returned to Uzbekistan this Iphone doesn't work.
Yes, it does work. It is carrier locked to AT&T, just like all GSM iPhones sold in the US since their introduction.
shohjahon wrote:
How I can use this phone?
You can use the phone as it is, but it will be very expensive with AT&T international roaming plans.
There is no official way to unlock the phone for use with another carrier.
Your options:
Sell the device and purchase one intended for use in your country.
Find unofficial method to unlock
Use as an iPod Touch.
No one here can provide you with assistance on getting you AT&T locked iPhone to work on another carrier.

HT5621 I changed my email address and therefore changed my Apple ID and password on my Mac. Now when i want to use iCloud on my iPad and my iPhone my old email comes up as my Apple ID and I cant log in or update any apps on my iPhone or iPad. Can you help

I changed my email address and therefore changed my Apple ID and password on my Mac. Now when i want to use iCloud on my iPad and my iPhone my old email comes up as my Apple ID and I cant log in or update any apps on my iPhone or iPad. Can you help me?

Downlands wrote:
Cant sign out. No password for now reduntant appleid
If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support

HT1222 I would like to be able to delete more then just one email at a time. I get a lot of mail that needs deleted and takes a long time to do. Would like to do 10 email deletes at a time on my iPad. Can you help me.

I would like to be able to delete more then just one email at a time. I get a lot of mail that needs deleted and takes a long time to do. Would like to do 10 email deletes at a time on my iPad. Can you help me.

open inbox
tap Edit on top right of list.
tap each email to check it off. Then tap trash. then 'trash selected mesages"
done

I am trying to transfer music from the latest version of iTunes on my PC to my iPad. I did it earlier but not now. can you help?

I am unable to transfer music from iTunes on my PC to my iPad2. Recently I have upgraded iTunes and iPad to latest versions of software. Can you help with a solution?

Thanks, but I checked - iTunes Match is turned off in my iPad. In fact I am not subscribed to iTunes Match.
After docking iPad to my PC, I clicked the iPad icon in the side bar of iTunes. Then I tried to drag and drop music from my iTunes library into the iPad. But it doesn't go!
I am not syncing iPad with iTunes on my PC because an alert is appearing to erase all the earlier stuff which I had transferred to my iPad from a different computer. This is eventhough the 'selected playlists....' is checked.
I am signed into both Ipad and iTunes using the same ID.

I want to install a hp laserjet pro cp1525nw with ox mountain lion . I dowload the drivers in the apple site but when i try to add a printer , my mac book air do not start the research. nothing happen . Can you help me?

I want to install a printer hp laser pro cp1525nw on my macbook air with mountain lion 10.8.2 . I download the drivers from the apple site and install them . I resart the macbook . I just can not add a new printer . the computer dos not start a research
Can you help me?

hi . I had the simalar problems of my HP b209a-m printer not being seen on my wireless network> I could not add the printer and could not get the printer to join my network, I found this post at HP discussion and it worked!
Each printer has different options/settings but it seems like the general idea should work ok if you can reset printer back to factory settings and find Printer IP Adress.
This is for HP printers
1. On the printer navigate to the Wireless or Network menu.
2. Select Restore Defaults.
3. On your computer look for a wireless network named 'hpsetup' and connect to it.
4. Print a Wireless Network Test from the front of the printer to see its IP address. (on my b209a-m Printer the IP info was found by pressing the Wireless Icon)
5. Type the IP address into the address bar of a web browser to see the printer's internal settings.
6. Click on the Network tab and look for the Wireless Setup Wizard and run it.
7. The Passphrase is the password you use on your wireless connection.
8. Now change the network name on your computer back to your wireless network.
The printer will now be connected to your network. With your the computer backyour wireless network network, you can re-add the printer from System Preferences.
Hope this works--- it did for me.
Jim

HT6114 Hi, I can not open the Work and Excel now, can you help me?

I can not open Work and Excel now.. I have this computer for 3 years, Can you help me.
Eva

What ver of Excel? You need 2011 or 2008

My Firefox extention for Norton just updated to Firefox7.0.1, and ever since I get a warning from Norton to not log on to Facebook,even though it's the same website I've always used for Facebook. Can you help with this?

The extension Firefox for Norton Toolbar 2011.7.2.3 was just updated to be compatible with Firefox 7.0.1, and it now warns me not to log on to my Facebook account, that it's a fraudulent website, even though it's the same web-site I've always used to log on to Facebook.
Can you help me with this issue?
Thank You

Please see Norton support for help with that issue.
http://norton.lithium.com/norton/

HT204053 i purchased icloud but cannot find it and install it on my macbook

can someone help me with this problem?

You can't purchase iCloud because it is free. You have to install 10.7.2 or later in order for iCloud to be installed on your computer.
Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion - System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
         See App Compatibility Table - RoaringApps.
     For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.

HT5569 i am unable to connect to my wifi. my pc is connecting ok but since this morning my ipad will not connect to my wifi. i tried my daughters wifi connection at her house and it worked fine with my ipad. can you help please

please can anyone help< i am trying to connect to my broadband wifi at home with my ipad. i have a pc also which has connected no problem, hence i can ask this question. i tried to connect at my daughters using her broadband wifi and it connect ed first time, it is recognising the network talktalk but i am unable to get a connection. I am worried it is my ipad that has been corrupted and i wonder if i can reset it......
help please

Try rebooting you iPad first. It's easy and it will not hurt anything.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

I have an update required for Evernote in my Imac app store, but cannot find how to get this update. It says to sign in with my emailm address, but I cannot find a way to do this. Please help!!

I recently downloaded Mlountain Lion on my Imac. It shows that I have an update for Evernote that should be downloaded, but I cannot find out how to complete this update. It asks for me to sign in with my email address, but does not show how to do this. Please help!

I have done exactly what you said. When I check "update", a screen drops down that asks that I enter my email address to continue........but i cannot find any way to do this.
In the past, all I would do is check "update", and the update would take place. Since I upgraded to Mountain Lion, this has changed, and i do not know how to do this simple thing.......the app store shows an update is due to be updated, but i cannot find out how to do it.

I have account, and I purchase before, but cannot find how to recovery my account. my laptop was stolen in last May, and using and IPad now, can you help me.

Similar Messages

Maybe you are looking for