I have Acrobat installed on one PC but the licence is for up to 2. How do I download it on to the other computer?

Acrobat XI, X - http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Acrobat 9, 8 - http://helpx.adobe.com/acrobat/kb/acrobat-8-9-product-downloads.html

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I want to download some free from iTunes Store but keep asking me for credit card. How will I download for free.

I want to download some free from iTunes Store but keep asking me for credit card. How will I download for free without asking for credit card.

No credit card. Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
It is important to understand that these instructions apply to the creation of a new Apple ID with an email address not previously associated with an Apple account.

I purchased an album that won't play now that my match subscrription has ended. Not interested in re-subscribing, but I paid for that album. How can I download it again since the cloud icon doesn't display?

I purchased an album that won't play now that my match subscrription has ended. Not interested in re-subscribing, but I paid for that album. How can I download it again since the cloud icon doesn't display?

Hi,
Does the track play? Did you purchase track from iTunes? Download past purchases - Apple Support
Jim

I've got a British iPad (and account) but am in Canada for 6 months. How can I download apps not available on the uk site only the us/Canada site

I'm in Canada but have a uk account. I can't change it to a Canadian account as my cards are all registered to the uk so it won't let me move it to the right domain. The iPad recognises I am not in the uk as I can't watch Bbc Iplayer but I can't get apps for tv here. Any ideas how I can do it?

You would have to open an account in the Canadian iTunes Store, which will require a Canadian payment method (Canada-issued credit card or prepaid iTunes card) and a valid Canadian mailing address.
Regards.

I had about 6000 songs on my old computer in Itunes. 1000 I bought from Itunes, the rest I downloaded from CD's I owned. I was able to down load the Itunes songs but not my library of cd music. How do I download those songs into my new computer?

I have 6000 songs in itunes (in my Ipod and old laptop).
I was able to download the songs I purchased directly from itunes to my new laptop but the 5000 songs I loaded into itunes from my old laptop using my own CD's won't transfer... or I don't know how.
When I plug in my Ipod to my new laptop, I get a message that says the Ipod library is linked to my old laptop and the library can only be linked to one computer at a time.
Any ideas how to resolve this situation?

Copy them from your old computer, or your backuo copy of your old computer. to your new one.
The music sync is one way - computer to ipod. the exception is itunes purchases.

I have bought an iMAC second hand but when updates to purchased (not by me) Apps I cannot download the updates as it is asking for the original owners password. How can I amend this or could I delete the Apps and download new ones in place under my email

I have bought an iMAC second hand but when updates to purchased (not by me) Apps I cannot download the updates as it is asking for the original owners password. How can I amend this or could I delete the Apps and download new ones in place under my email

If the machine was upgraded to Lion 10.7.x by the original owner then you bought an illegal license of Lion and also of any other applications that the seller said came pre-installed, this assumes the seller did not include original install media. In that case you need to contact the seller for the original install DVDs that came with the machine re-install up to Snow Leopard 10.6.8 and then purchase Mountain Lion ($20) and the applications you want or need. If the seller cannot come up with the original install discs then you can buy them from a nominal cost from AppleCare..

I have just installed Illustrator CS6 yesterday, but I found it was in French. Could help me figure out how to change the language into English?

I have just installed Illustrator CS6 yesterday, but I found it was in French. Could help me figure out how to change the language into English?
I got my series number from my Institut (which is in Paris, FR). I do not use Creative Cloud.
When I was installing the software, I cannot select a language.
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lunc,
You will have to get a new application in English, to replace the French one.
You, or your Institute will have to get help from Adobe, I am afraid.
You may try a chat here,
Get help with orders, refunds, and exchanges (non-CC, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service-b.html
or (have your Institute) talk to Adobe in France
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html
If you fail to get any help, please report back here, and I will ask a special forum staff friend to try to find the right one at Adobe to have things sorted out.

How do I log into my iCloud account. I have iCloud installed on my iPad but can not figure out how to log into my iCloud account to restore a message

How do I log into my iCloud account. I have iCloud installed on my iPad but can not figure out how to log into my iCloud account to restore a message

Settings / iCloud on the iOS device to view your settings and options.
Storage & Backup / iCloud Backup is how you restore the device with your last backup.

I have a Mac Pro with four hard drives. I currently have Lion installed on one hard drive. I want to have the option to boot from either Lion or Snow Leopard. How can I do this?

I have a Mac Pro with four hard drives. I currently have Lion installed on one hard drive. I want to have the option to boot from either Lion or Snow Leopard. How can I do this?

It's best to install Snow Leopard on one of the three remain drives without an Operating System.
You can then install the applications you need from the original media. Create a User Account using Setup Assistant.
Do you want to migrate User Accounts from the OSX LIon boot drive, or are you keeping the User Accounts separate?
Dual-booting just requires holding the option key during startup and selecting either Lion or Snow Leopard.

If I have CS5 installed on one machine, do I need a new license to install on another machine?

If I have CS5 installed on one machine, do I need a new license to install or transfer to another machine?

No. Adobe apps can be installed and activated on 2 systems.
Mylenium

I'm Using Windows 8.1 and I have just installed Creative Cloud Desktop but whenever I attempt to log in it then signs me out

I'm Using Windows 8.1 and I have just installed Creative Cloud Desktop but whenever I attempt to log in it then signs me out
I have tried logging in and out and reinstalling but still fails to sign me in

contact adobe support, http://helpx.adobe.com/x-productkb/global/service-ccm.html

If I have lion installed on one computer, how do I transfer it to another without having to download it? My net is to slow to redownload it. I searched for lion os x.app in finder and couldn't find it.

If I have lion installed on one computer, how do I transfer it to another without having to download it? My net is to slow to redownload it. I searched for lion os x.app in finder and couldn't find it.

Downloading Lion from the Mac App Store didn't put the Lion OS on your computer. It put an application package called Install Mac OS X Lion on your computer; specifically, in your Applications folder.
If you install from the Install Mac OS X Lion application package inside your Applications folder, the application package (the installer) will be deleted once the installation is complete. You must copy the installer to another location or to another drive/media before you run it to upgrade to Lion - if you didn't do that, then you have to download it again.
If you did copy the installer, then you can just copy it over to any other Mac you own which meets Lion's minimum system requirements and run it again to upgrade those other Macs to Lion.

I have purchased songs with one laptop, but I do not see them on my other laptop. Other music is there but no "Purchased tracks" Both Laptops run windows 7. Thanks.

I have purchased songs with one laptop, but I do not see them on my other laptop. I find my older music, but not the "Purchased" songs.
I have the two laptops authorized, out of a possible 5, so why can't I find my new songs???
Thank you for any help.

You probably cannot find them on the other computer because you did not put them on the other computer.
They will not magically appear in another location. You purchase on and only one download. it is your responsibility to move/copy/backup your music.

I installed Mountain Lion on my iMac. Now I cannot access the Internet. All the other computers and tablets have no problem. I did PRAM and MC reset, modem reset, etc., all the usual ju-ju. I also cannot connect on my local network to any other computer.

I installed Mountain Lion on my iMac. Now I cannot access the Internet. All the other computers and tablets on the network have no problem. I did PRAM and MC reset, modem reset, etc., all the usual ju-ju. I also cannot connect on my local network to any other computer. Yet Network control panel says I am connect to the modem, and Network Diagnosis says I am connected to the Internet. It's like the blind man who has eyes that cannot see. BTW, I am not some newbee. I have been a Machead since the early nineties and set up a half dozen networks, including the one I am using at home to which the iMac mysteriously is there but not. This has me stumped! I am considering going back to 10.7!

Select  ▹ System Preferences ▹ Network ▹ Advanced ▹ TCP/IP. What values are shown for the following:
Configure IPv4
IPv4 Address
Subnet Mask
Router

How do I download Mountain Lion to the other computers at my home without additional cost? I downloaded 10.8 to my main IMac but have two additional computers in my home.?

How do I download Mountain Lion to the other computers at my home without additional cost? I downloaded 10.8 to my main IMac but have two additional computers in my home.?

Install 10.6.8 on the other computers. Sign into the App Store with the same Apple ID used to purchase Mountain Lion. Click on the Purchases icon in the toolbar. Locate your Mountain Lion purchase entry which will show an active Install/Download button to the right of the entry. Click on it to download to the computer. If you don't wish to download Mountain Lion twice, then do this:
Make Your Own Mountain/Lion Installer
1. After downloading Mountain/Lion you must first save the Install Mac OS X Mountain/Lion application. After Mountain/Lion downloads DO NOT click on the Install button. Go to your Applications folder and make a copy of the Mountain/Lion installer. Move the copy into your Downloads folder. Now you can click on the Install button. You must do this because the installer deletes itself automatically when it finishes installing.
2. Get a USB flash drive that is at least 8 GBs. Prep this flash drive as follows:
Open Disk Utility in your Utilities folder.
After DU loads select your flash drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
Click on the Erase button. The format process can take up to an hour depending upon the flash drive size.
3. Locate the saved Mountain/Lion installer in your Downloads folder. CTRL- or RIGHT-click on the installer and select Show Package Contents from the contextual menu. Double-click on the Contents folder to open it. Double-click on the SharedSupport folder. In this folder you will see a disc image named InstallESD.dmg.
4. Plug in your freshly prepared USB flash drive. You are going to clone the content of the InstallESD.dmg disc image to the flash drive as follows:
Double-click on the InstallESD.dmg file to mount it on your Desktop.
Open Disk Utility.
Select the USB flash drive from the left side list.
Click on the Restore tab in the DU main window.
Select the USB flash drive volume from the left side list and drag it to the Destination entry field.
Drag the mounted disc icon from the Desktop into the Source entry field.
Double-check you got it right, then click on the Restore button.
When the clone is completed you have a fully bootable installer that you can use without having to re-download Mountain/Lion.
Note: The term Mountain/Lion used above means Lion or Mountain Lion.
As an alternative to the above you can try using Lion DiskMaker 2.0 that automates the process.

I have Acrobat installed on one PC but the licence is for up to 2. How do I download it on to the other computer?

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