I have Adobe Photoshop Elements 12..It was installed on a previous p.c. and I just purchased a new p.c. I installed the program on the new p.c. but it wont let me edit photos...what is wrong?
Can anyone help me with my problem?
Hi Shirley, If you can get to Expert Mode in the Editor it should be possible to click the top menu: Help >> Sign-in. If that doesn’t work you need to contact Adobe directly using the link below. Use the dropdown menu for boxes (1) & (2) to scroll down the list and choose:
1. Adobe Photoshop Elements
2. Adobe ID, and signing-in
3. Click on the blue button: Still need help? Contact us – then click the area marked chat 24/7, then click “start chat ”
It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away. Have your serial number available. The agent can directly troubleshoot your system if you agree to activate the Adobe Connect add-on.
Click here to get help now Contact Customer Care
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I have Adobe Photoshop Elements 10. However it converts all my pdf files to Photoshop Elements 10 so I can not email them because no one can read them they are not pdf files anymore. What do I do?
photoshop elements and pd
If your program is Photoshop Elements (any version), you have posted in the wrong forum. Somehow your thread was posted in the Adobe Premiere Elements Forum (video editing).
Please re-post your thread in the Adobe Photoshop Elements Forum or wait for a moderator here to see your thread here and move it from here to there.
Photoshop Elements
But wherever your thread ends up, please give more details of your situation. I am not understanding "it converts all my pdf files to Photoshop Elements 10". You control the Save As.
ATR -
I have Adobe Photoshop Elements 10 plus I create PDF files for work some are scan pdf docs. When I install Photoshop Elements 10 it DOES convert all the PDF files to Photoshop Elements-10 Docs. it even changes and shows the PSE-10 Icon. So I am alway installing PSE-10 or uninstalling it. If I send the PDF file that has been automatically converted to a PSE-10 the person I send the file to can not open it because they do not have PSE-10. What can I do to stop PSE-10 from converting my PDF files? Don't tell me to upgrade PSE-10 I tried their on-line program and it is too advance for a hobby photographer like myself and their Help Desk is impossible to reach.
Hi,
Can you please share the logs?
You can use the Adobe Log Collector tool (Log Collector Tool) and share the corresponding zip file @ [email protected]
Thanks,
Shikha -
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