I have an Airport Extreme, it's only flashing amber and won't go solid green. I use my ipad 2 to try and setup the Airport and I keep getting "an unexpected error occured, try again."

Question

I have an Airport Extreme, the light is only flashing amber and won't go solid green. I use my ipad 2 to try and setup the Airport and I keep getting "an unexpected error occured, try again." I've tried my iphone 4 with the same result. I've tried the utilty on my pc and same result. The airport is producing a great wireless signal and working to all devices. I really just want to get in and set the password.

Answer 1

eddiedaly wrote:
I have reset several times with no success.
When you did those resets, did you continue to hold in the reset button until the status light blinked several times?  If you didn't, then you didn't do a full reset.
Here's what I do to reset an AirPort base station:  I unplug it, press in the reset button, then, while continuing to hold in the reset button, I plug it in.  (Yes, doing this can be easier for people with more than two hands!)  I then watch the status light and wait until it flashes rapidly several times.
I have a Time Capsule that I couldn't configure at one point.  To recover from that I had to unplug it for many hours.  You might try unplugging your unit overnight.
By the way, you've been misled by poor field labeling on this forum into typing a large part of your original message into the field intended for the subject.  In the future just type a short summary of your post into that field and type the whole message into the field below that.