I have an Apple Air Book and I am very satisfied with it except there are video that I cannot see. The reason is that Quick Time will not support the video. What can I do to be able to get these videos?

I have an Apple Air Book and I am very satisfied with it except there are video that I cannot see. The reason is that Quick Time will not support the video. What can I do to be able to get these videos? I have all ready download Adobe Flash Player and installed it but it has not effect.

Get Flip4Mac (for Windows Media videos):
http://dynamic.telestream.net/downloads/download-flip4macwmv.asp?prodid=flip4mac wmv
And Perian for everything else:
http://perian.org/
You should be able to play most videos with QuickTime player once both are installed.

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my iphone has a itunes logo and usb cable picture on the screen....what can I do to get it to work

What happens when you plug your phone into itunes

Quick time will not operate in firefox. Can this be fixed?

trying to play audio files in firefox with quick time. They will not work, nor do the quicktime boxes show up.

Please make sure your QuickTime player is correctly installed and Firefox is ''not'' running in Safe Mode.
Then go to about:plugins and check for "QuickTime Plug-in". If you don't see that plugin, it means your QuickTime setup is broken or missing.
In this case we recommend you to uninstall QuickTime, download again latest Quicktime package from Apple website and try to install it again.
If the problem doesn't solve with that, you could check QuickTime Alternative, a free alternative to QuickTime which may solve your problem.
If nothing of above solved your problem, we need further information about the problem (whether a blank / black frame appears or not where QuickTime should load, a error message displays, Firefox doesn't detect QuickTime plugin...).

We have a large family, 5 kids and two adults all with iPads, iPhones, Mac Books, Servers.... How can we combine our purchases to use on all our devices. We have two Apple ID's and sometimes buy multiple copies because of how we are limited...

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Hello Halfback71,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Frequently asked questions about Apple ID
http://support.apple.com/kb/ht5622
I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.
If you are wondering how using multiple Apple IDs relate to iCloud, see Apple IDs and iCloud.
Best of luck,
Mario

HT3199 I have an apple TV 1st generation - it froze downloading a trailer and had to be unplugged. Since then I cannot access the apple tv menu. When I run diagnostics it says it is operating properly but will not factory restore. What can I try?

have an apple TV 1st generation - it froze downloading a trailer and had to be unplugged. Since then I cannot access the apple tv menu. When I run diagnostics it says it is operating properly but will not factory restore. What can I try?

Apologies, I was looking at the wrong schematic for the Apple TV 1. There isn't a button. So lets try this instead...
Remove the power cord and wait 20 seconds.
Plug it back in and let it boot (Give it 10 minutes, it's being tempremental)
Try and navigate to the the advanced menu and do a factory restore
If that doesn't work then if you are using the white remote hold down the menu button for six seconds and release this should bring up a hidden menu which will allow you to access the advanced configuration settings.
Again, if this fails there isn't much to do than tap it with a hammer to see if that fixes it (hard to believe how many times that actually works. (No responsibility taken if it breaks!, but at least you'd have a good reason to buy Apple TV 3)

TS4268 i have the iphone 4 .. and my imessage randomly shut off on its own and will not activate now.. what can i do .. i have done everything ..maybe a new apple account?

my imessage randomly shut off and will not activate now.. what can i do ?

Check this link
iphone 4 - tried to update to 6.1.2 and phone wont turn on now

My 24" iMac just died and will not power-up. What can I do?

My 24" iMac just died and will not power-up. What can I do?

Bring it into an Apple Store for a free diagnosis and quote for cost of repair/replacement of parts.
If the costs are $500 or over, consider using the money toward a new or "newer" (used) Mac.

I have an iphone 5c and I left the office to reach 0 percent and now when I put it in charge of a battery icon appears red and under a usb cable and will not turn... what can I do?

I have an iphone 5c and I left the office to reach 0 percent and now when I put it in charge of a battery icon appears red and under a usb cable and will not turn ... what can I do ?

Read this
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
and ensure you plug it into a wall socket to recharge

I have an iPhone 4, the flash will not turn off. What can i do? Flash is already off on camera and i deleted the flashligth app.

I have an iPhone 4, the flash will not turn off. What can i do? Flash is already off on camera and i deleted the flashligth app.

Try Hard Reset -> Hold down these two buttons at the same time [Sleep/Wake & Home] the moment you see the Apple Logo 'release those buttons' allow device to reset
If still no resolution -
Restore
[back up information either via iTunes or iCloud if no recent one has been done]
Erase All Content an Settings - FIRST Set up As New - Test Camera Flash
Works? Great! - restore back up
[NOTE - if the flash does not respond again after restoring back up then sorry will have to Erase All Content and Settings Again and then the best part 'Set up As New and manually enter data/information']
If the first time done and after setting up as new and still not resolved - then Id suggest call AppleCare Support or set an appointment up with an Apple Retail Store
Best of luck

HT1533 my sound has stopped working i have speakers plugged in but computer doesnt register or recognize them. the volume is on mute and grayed out ...will not let me change,what can i do to fix this problem....i have tried unplugging and plugging back in

my sound has stopped working i have speakers plugged in but computer doesnt register or recognize them. the volume is on mute and grayed out ...will not let me change,what can i do to fix this problem....i have tried unplugging and plugging back in and reset and headphones...nothing works..how do i get my sound back?

OS X Mountain Lion: If you can’t hear sound from your speakers
Read the "If you’re trying to listen through external speakers" section.

I have restored the settings on my iphone and now after entering the pin on my sim card it wants me to connect it to iTunes but when i try it just says my sim card is not supported... what can i do now?

I have restored the settings on my iphone and now after entering the pin on my sim card it wants me to connect it to iTunes but when i try it just says my sim card is not supported... what can i do now? It worked fine before...

natalieduffy wrote:
it says 'your iphone could not be activated because the activation server cannot be reached'
Typically this indicates a device that has been hacked to be unlocked or jailbroken.
If that is the case, no support can be provided here.

I just bought and downloaded an embroidery file but Adobe Reader will not open it. What can I do?

I just bought and downloaded an embroidery file but Adobe Reader will not open it. What can I do?

Is it actually a PDF file or something else.
You haven't given us enough information to do anything other than throw random guesses your way.
Version of Reader? File type? Downloaded and saved to your desktop or are you clicking a link?
Opening in browser or using File>Open in Reader?
More info is better.

I open Acrobat X Pro and it open and shut down, now it will not open at all what can I do to correct the problem?

I open Adobe Acrobat X Pro and it open but shut right down and now it will not open at all what can I do to correct the issue?

Hi shortydm1964,
Please follow the steps given below:
1.Delete all the files from following folders:
2.C:\ProgramData\Adobe\SLStore
3. C:\Program Files (x86)\Common Files\Adobe\SLCache
4. And, delete all files from following folder except cache.db
5. C:\Program Files (x86)\Common Files\Adobe\ Adobe PCD
Now, launch the product and activate again with a new serial number.
I hope this would resolve your issue.
Regards,
Anubha

My IPhone 4s will not connect to wifi, what can I do?

My IPhone 4s will not connect to wifi, what can I do?i have tried network reset, turning wifi off and on but my phone will not connect to any network.

Hi jazznola9,
Welcome to the Apple Support Communities!
There are several steps you can take when troubleshooting Wi-Fi connectivity on an iPhone and it sounds like you have already done a few of them already. In your situation I would recommend reading over and working through the steps listed in the attached article.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Have a great day,
Joe

After downloading ios 7.0.2, my ipad will not charge completely. What can I do to fix?

After downloading ios 7.0.2, my ipad will not charge completely. What can I do to fix?

I've the same problem after installed iOS7.0.2, my ipad3 just couldn't charge to 100% when pluging on my desktop, so I have to use wall plug for full charge. I am sick of iOS 7 and wish I didn't upgrade it.

I have an Apple Air Book and I am very satisfied with it except there are video that I cannot see. The reason is that Quick Time will not support the video. What can I do to be able to get these videos?

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