I have an iPhone 4 using iOS 7.1.2. On my home screen at the email icon it shows I have over 11,000 unread emails. I have no emails and am not receiving any. Ipad shows I am receiving emails ok. Om my phone deleted folder is empty as well as Sent.
I have an iPhone 4 using iOS 7.1.2. On my home screen at the email icon in red it shows I have 11,193 emails to be read. I have no mail in Inbox, Drafts, Sent, or Trash. Where did this come from and how do I get rid of it. The number is printed in read on top of the blue and white emaiI icon. I contacted my cable company and through their website I can check my email. In doing this it showed I had 25 unread emails. Also, my iPad 2 is receiving emails fine. So the problem is with the iPhone 4. What can I do to get rid of the number and make my mail operational?
Hello Kizzyk,
I would start with taking a look at the settings to make sure that you are able to send and receive messages. If everything looks good then the next step would be to remove the accounts and add them back in. Take a look at the article below for more information and details on how to troubleshoot your issue further.
Get help with Mail on iPhone, iPad, and iPod touch
http://support.apple.com/en-us/TS3899
Regards,
-Norm G.
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