I have an iphone 5 and the screen has been cracked. The phone was provided by my service provider less than a year ago. Will apple repair my screen?

I got an iphone 5 a few months back (less than a year) when i signed up to a contract with vodafone. Since then the screen has cracked although the touch ability still works. Is this covered under the warranty and Apple will repair it, or if not how much will they charge to do so?

If you're in the US, some Apple stores can replace the display for $149. If yours can't, you can get the phone replaced for $269.
It is not covered under the warranty.

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