I have an old Apple ID connected to a discontinued e-mail address. I want to delete it. I cannot remember my password and when I try to change the password using the security questions, it rejects my birth date! I can't change it by cancelled e-mail.

I have an old Apple ID associated with a discontinued e-mail address. It keeps popping up when I try to update apps. I don't remember the password. When I try to change it by security questions, it rejects my birthdate! I can't change it by e-mail because I no longer have access to the e-mail. All I really want to do is cancel this old ID. How can I do this? Obviously, I have a new ID, since I am using this support community.

You'll have to contact iTunes store support to see if they can help you with this: http://www.apple.com/emea/support/itunes/contact.html.

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I have totally forgotten my answers for the security and when i try to reset them by using the tutorial it says there should be a reset button at the bottom but there isn't one, please help

I am trying to but something on the appstore but since i had forgotten the answers to my security questions i am not able to do so.
I have tried resetting the questions by using tutorials but it says there should be a reset option at the bottom but there isn't one, what do I do?

Per the following, if there is no link to send a reset email then you need to contact Apple Support: If you forgot the answers to your Apple ID security questions
Apple Support: Apple ID: Contacting Apple for help with Apple ID account security

How do i delete an old iCloud account from phone when I forget my password and I'm not able to reset it because my security questions do not match?! Help!! Currently not able to update any apps or icloud info

How do i delete an old iCloud account from phone when I forget my password and I'm not able to reset it because my security questions do not match?! Help!! Currently not able to update any apps or icloud info...

If your device is signed into an old ID of yours that is an earlier version of the ID you want to sign in with, do the following:
If you are using iMessage and FaceTime, make sure you are signed into these services with your current ID. If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.) Now go to Settings>iCloud, turn off Find My iDevice and enter your current password when prompted (even though it prompts you for the password for your old ID). Then save any photo stream photos that you wish to keep to your camera roll (unless you are using iCloud Photo Library). When finished go to Settings>iCloud, tap Sign Out (or Delete Account if you are not running iOS 8) and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address back to the way it was. Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your device).

I have a iphone 5 and I can login with my apple id to purchase music. However, when I try to login into icloud using the very same username and password that I use in the apple store it does not work to enter icloud, so what what gives???

I have a iphone 5 and I can login with my apple id to purchase music. However, when I try to login into icloud using the very same username and password that I use in the apple store it does not work to enter icloud, so what what gives???

I could do that, however when I select the icloud button (or whatever the heck it is) I am asked to enter the apple id and password. So if you are suppose to create another one for icloud you'd think it would give you the option at this point which would be logical.

When trying to update Apps in iTunes on my computer my old Apple ID appears, which is no longer in use and has no password; even when I try to create a password for this Old ID, Apple won't let me. When I go into see my Account settings My new Apple ID /

When trying to update Apps in iTunes on my computer my old Apple ID appears, which is no longer in use and has no password; even when I try to create a password for this Old ID, Apple won't let me. When I go into see my Account settings My new Apple ID / iTunes ID are listed and the passwords are correct obviously so why can't I update my Apps? Why does my Old apple ID keep appearing and how can I get Apple to change this?

I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

HT4623 i have ios 4 version and when i try to update my iphone to the latest version it with itunes it can't reach the update server. what should i do?

i have ios 4.3.3 version and when i try to update my iphone to the latest version it with itunes it can't reach the update server. what should i do?
p.s.: i don't have any cinnection problem.....

It could be the fact that your hosts file is directing itself to gs.apple.com Cydia not gs.apple.com Apple,
Hope it helps
http://support.apple.com/kb/TS3694
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

HT204053 I forgot my answers to my questions. I am trying to buy an app and it says i need to answer my security questions but i forgot my answers. Can i change them or somehow find out what my answers were?

Please someone help
I forgot my answers to my questions. I am trying to buy an app and it says i need to answer my security questions but i forgot my answers. Can i change them or somehow find out what my answers were?

You'll have to reset them. Go to https://appleid.apple.com, click on manage your account on the right, sign in, click on Password and Security on the left, look for the link to reset your security questions to the right. This will send a reset email to your rescue email address.
If you don't see this link, contact iTunes store support for help: http://www.apple.com/emea/support/itunes/contact.html.

TS1277 HI. I have followed all the appropriate steps above and when I try to enter my 'Password' when asked, my keyboard doesn't work. No key press can be activated at all when trying to enter my password in 'Terminal. And I am in the 'Administrator' user

HI.
I am having trouble authorising my Mac Air to my Itunes account. I found a discussion explaining how to go go into 'Terminal', then adding a command. I have followed all those appropriate steps and when I try to enter my 'Password' when asked, my keyboard doesn't work. No key press can be activated at all when trying to enter my password in 'Terminal. And I am in the 'Administrator' user. Can anybody offer any suggestions?? ta

Does the command that you're trying to enter in Terminal begin with the word 'sudo'?
If so, your keyboard is working fine. When you type your password after a sudo command, nothing is echoed to the screen for security reasons (not even the * that are normally registered in other user interfaces). However, the program is registering what you type.
Just type your password and press 'return' and the command will be executed (so long as you type it correctly; if you don't, you'll get an error message).

HT1338 I had the geek squad from bestbuy supposedly install iphoto 11 on my mac but it is not there and when i try to download it it say the app has been download by another user on this machine. What do i need to do get get this app on my system?

I had the geek squad from bestbuy supposedly install iphoto 11 on my mac but it is not there and when i try to download it it say the app has been download by another user on this machine. What do i need to do get get this app on my system? If they could not do it right the first time I do not have much faith in their advice.

Assuming you've done a system wide search for it including the Applications folder and it's not there......
I think you will need to address this with them - did you pay them for the application? Or was your purchase price to include it? And the question(s) to ask them:
If the app store states that it has been downloaded, ask them where it is and which Apple ID they used. (the store keeps track of Apple IDs and machine IDs on everything you download).
I have absolutely no faith in their advice; however, in this case, it's not so much technical advice, but an answer to your questions: you paid for something and it appears not to be there.

Uploaded music videos to my new ipad and when I try to play it, it says the requested url was not found on this server.

When I uploaded music videos to my new ipad mini and when I try to play it, it says "the requested url was not found on this server.
the Video will not play.

See this previous discussion:
https://discussions.apple.com/message/16962474#16962474

I downloaded and installed Production Premuim CS5 on my computer and when I try to open it out of the applications folder it bounces at the bottom and then disappears.

I downloaded and installed Production Premuim CS5 on my computer and when I try to open it out of the applications folder it bounces at the bottom and then disappears. Does anyone know why this is? I've tried everything to open them but they will not open. Does anyone else have this problem?

I have a mac osx version 10.9.2. I used to have the student version of creative cloud cs6 earlier this year. I cancelled my subscription several months ago and bought cs5 two weeks ago. I never had any problems with the cloud. I went through the entire download process for CS5, and they all showed up in my applications folder and appeared to have downloaded but every time I try to open them they bounce around next to the application manager icon and then disappear.

TS3694 i forgot the password of my iphone 3g and when i try to restore it it shows the message"my iphone 3g could not be restored an unknown error occurred(1015)" can any body help please..

i forgot the password of my iphone 3g and when i try to restore it it shows the message"my iphone 3g could not be restored an unknown error occurred(1015)" can any body help please..

This error normally appears if you attempted to downgrade or modify your iOS. See here http://support.apple.com/kb/TS3694#error1015

HT1937 Hi few days ago I bought a second hand iphone 5 white 64 gb, and when I try to activate it I see the following message: "This iPhone can not be activated for service.please contact your carrier or AppleCare"

Hi few days ago I bought a second hand iphone 5 white 64 gb, and when I try to activate it I see the following message: "This iPhone can not be activated for service.please contact your carrier or AppleCare"

So then do what it says...contact Apple or your wireless carrier.
However your phone is probably locked to another carrier and cannot be used on yours.

LabWindows/CVI 2013 SP2 stops working when I try to open a file using the project file menu.

I have windows 7 on my system and sometime late last year I starrted getting a Windows dialog telling me that LabWindows/CVI has stopped working when I try to open a file from the project file menu. I also get an error when I run a project debug mode and use a selectFilePopup in the code. The error says, "The program has suspended execution at address 0x75D5025E. No source line information is available." I've tried removing and reinstalling CVI to no avail. Any suggestions?

Constantin,
Thank you for your response. I've attached screnshots showing the version details for kernal32.dll and ntdll.dll. I also looked at the updates to see which might have been installed when the problem started. Unfortunately there are 15-20 updates every month. I didn't take note of when the error started to occur. At first it only affected my ability to open files from within the project (i.e. file->open->Source, etc). Then I went back to modify a project that had a SelectFilePopup and found that that wouldn't work either.
Attachments:
ntdll.dll version.jpg ‏15 KB

I got a new email address so I changed my Apple ID to it but when I try to go to iTunes Store or. Do anything in iCloud my old Apple ID keeps popping up driving me crazy. I want to delete it but seems I have to have the old password and I don't remember t

Help changing to new Apple ID can't get rid of old one

Hi jackburkholder,
You will need to delete the iCloud account with your old ID, but before you can do that, you will have to go back into Manage Your Apple ID, and change your Apple ID back to the old address. Don't worry about verifying it, you just need to change it.
Then, go into Settings>iCloud and turn off Find My iPhone (it will ask you for a password - put in your current one to turn it off). Then, scroll down to the bottom of the screen and Delete the iCloud account using your current password.
Also go into Settings>iTunes & App Store, clidk on your old ID and sign out of iTunes.
Then go back to Manage Your Apple ID and put your new Apple ID back in.
Go back to Settings>iCloud and sign on with your new Apple/iCloud/iTunes ID.
Go back into Settings>iTunes & App Store and sign on with your new Apple/iCloud/iTunes ID.
Cheers,
GB

I have an old Apple ID connected to a discontinued e-mail address. I want to delete it. I cannot remember my password and when I try to change the password using the security questions, it rejects my birth date! I can't change it by cancelled e-mail.

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