I have been suggested to down grade to 10.6.6 due to issues with Adobe and Apple working things out. I have downloaded 10.6.6 but wont let me install. Any ideas?

Yes, simply reinstall from your Snow Leopard installer disc. The reinstall will not erase the hard drive. After reinstalling you can upgrade to 10.6.6 with your updater.

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I accidentally erased my phone from Find my Iphone App and I have a sim lock on my phone - now it wont let me restore. any ideas? Thanks

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When I try to connect to itunes, It states ''The sim card of this phone is PIN locked - please enter the PIN code of your SIM card and connect again to iTunes" however I don't have the option to enter the Pin code on my phone as on my phone screen it states "your iphone could not be activated because the activation server is temporaily unavailable"
PLEASE HELP AND THANK YOU

With a sim lock,
you'll have to contact your carrier for the PUK code, as described here:
http://support.apple.com/kb/HT1316

TS2972 I have 46 movies downloaded from apple on my windows 7 PC I can only see 32 of them on my apple tv, I keep trying to share on my computer but they will not connect, any ideas?

I have 46 movies downloaded from apple on my windows 7 PC I can only see 32 of them on my apple tv, I keep trying to share on my computer but they will not connect, any ideas? Sometimes I can connect though computer and get all my movies but usually I can not connect though the network.

thank you Diesel vdub this helps but I just need to clarify - I understand about copying the intire folder ( cool thanks ) for the second part though, you are saying I can not do this if the 2nd computer does not have internet access? ( which you seem to be saying - bother! )
many thanks
Glenda

I just started having an issue with my bank website working properly. They have told me it is because of the last safari upgrade. Is this being resolved?

I just started having an issue with my bank website working properly. They have told me it is because of the last safari upgrade. Is this being resolved?

You might want to consider "voting with your feet" and taking your business to another bank. When they tell you the upgrade is the problem, it is really their problem and not yours. If you don't want to do that, the suggestion that you try another browser is absolutely correct.

My facetime is not working on my i5 i log in as prompted but it is not activating, any ideas

I have tried to activate face time and apple text but after logginging in it fails to activate, any ideas would be greatfully received

Where are you and what carrier are you using?

HT4060 My ipad has just stopped charging, yet if I switch it off and then plug in the charger it switches the ipad on but is not charging. Any ideas?

My

Are you using the charger it came with? A common thing that happens is that people try to use iPhone level chargers for the iPad. The iPads need more power than iPhone chargers put out.
Have you tried to give your device a reset? Hold down the sleep and home keys, past when you see the red power down slider and until you see the silver apple. Let it reboot and try again.
Are you able to swap out the charger, cord and outlet? If the problem replicates then it rules those out.

I have downloaded the NUMBERS App, but cannot open it. Any ideas?

I bought an ipad2 yesterday and downloaded the NUMBERS App but cannot make it work. I cannot open it. Unfortunately I am not used to ipads so maybe I'm missing something.
HELP Please

Did you use the mac app store? If so, you downloaded it for a Mac.
If you downloaded from the iTunes application, or from the iPad itself, then on the iPad, go to the home page, and press the home button once to bring up search (you may have to press it again) Type in Numbers. Does anything come up?

I am having trouble with all websites that have the embedded Windows Media Player. If I go to a page with a Webcam that is using Windows Mwdia, the player does not play or even show up. Any ideas?

With all my other browsers, thia is not an issue including Firefox 3.6. For example, this page http://www.liveduvalstreet.com/ will display fine in every browser except Firefox 4. Because of that issue, I reverrted back to 3.6 until I can find a fix. I have tested this page in Chrome, Maxthon 2 and 3, Internet explorer 8 and Firefox 3.6 with no issues at all. This is just an example site. All sites with the embedded player will not work.

Thanks a million! Thatr did the trick. I had an older versiuon of the plug in installed as well.

My firefox crashed when I was on Facebook and now facebook won't load up right while on Firefox but will on Internet Explorer, any ideas what would cause this?

Facebook loads but the page is all messed up and can't click on the stuff in the right place. It loads up fine on Internet Explorer.

This is probably some corruption in the settings file that stores the on-screen position of the Firefox window. Could you try the steps in this thread: [https://support.mozilla.org/en-US/questions/980358 opens off monitor screen]. Any luck?

I changed email providers and and forgot my Apple ID so I had to start a new account, itunes allowed me to download the music from my old account but wont let me play any of the songs! It keeps saying the computer is not authorized. Help me please!!

How can I get my music to play.

Authorize the computer from the "Store" menu. You will have to use the Apple ID used to purchase the music.

HT1689 I subscribe to my video podcasts but some of them either has a small red E next to them and won't download new content or some just doesn't download new content. I have been watching the Rachael Maddow video podcast for at least a month with no pro

I subscribe to my video podcasts but some of them either has a small red E next to them and won't download new content or some just doesn't download new content. I have been watching the Rachael Maddow video podcast for at least a month with no problems. Now suddenly it won't download the last nights show. I have read and followed all troubleshoot and cannot find a solution. I have unsubscribed and re-subscribed to no avail. Can someone help me with this problem?

keian27 wrote:
And now that my contract has expired, I have some options. Last weekend, I called Verizon again threatening to leave. The representative offered the same $75 rebate that was offered to me 6 months earlier. I even offered up one of my device upgrades in place of a network extender, but that deal was knocked down. And so now I’m left with the option to make a public spectacle out of this scenario and hope Verizon takes notice. Failing that, I’ll be forced to leave Verizon behind.
I don't understand. If having service in your home IS important to you and you already know Verizon's policy, why have you not instead started to search for carriers which cover your home? It seems a pretty easy decision to me, at least.

OSX Mavricks - Any issues with Adobe CS?

Just wondering if anybody has been using Mavricks at all and if there are any issues with Adobe CS at all.

Okay, well I can give a good report on this since I installed Mavericks today and am working with InDesign CC...which, as we all know, already has slowness issues. Well, last I tried to do a simple upgrade to Mavericks and was not able to do it! Seems like the Apple Gurus formatted my hard drive in a way they were *not* supposed to when I had them replace the hard drive at the end of last year, after a hard drive recall for the iMac 27"'s...grrr...THANKS Apple Gurus! So I ended up having to wipe the drive before being able to install Mavericks....then imported all my data over and it worked GREAT! (First time I have done this since I used to always prefer a clean insteall and installing everything from scratch but just did NOT have the energy or will to do it this time around! I was IMPRESSED and all worked well!
And now on to the nitty gitty of my post....long story short, everything worked well EXCEPT for InDesign CC which was slooower than EVER. Before the upgrade, I had gotten it to a point where it was ACCEPTABLE to work in speedwise. But now every little keystroke had a HUGE lag...even selecting a tool from the toolbar would take forever. And typing or selecting text....forget it I wanted to put my head in my arms and cry my heart out. I am in the middle of some huge projects and need to get them done.
And yes, I KNOW...I KNOW...I should NOT be doing something so risky as updating my OS when I have so much work to do. BUT I DID take all the precautions and make all necessary backups prior to doing so!! It is just in my BONES and probably in my DNA that sometimes I just cannot wait to do things like these major OS upgrades...otherwise a little inner voice will keep nagging at me...and I won't be able to concentrate on anything else until I get it done...so I just HAD to go ahead and get it done! I REAAAAALLY wanted Mavericks installed!
And now for the GOOD NEWS! After trying everything else I could think of, I reset the ID CC prefs (which should have been the FIRST thing I did!!) by htting CMD-OPTION-CTRL-SHIFT upon starting ID CC and.....suddenly...lo and behold....WOW....suddenly everything had dramatically speeded up in InDesign! EVERYTHING! Text selection, typing, selecting tools and everything else. I have no doubt that most people who are having slowness issues with ID CC have already tried this and are still experiencing slowness issues....but this worked for me today at any rate. I will keep you posted if I experience any more issues after this.
All I know is I am a happy camper and ID CC seems to now be working faster than it has before.
So...that's my news:)

I have been edited a project for weeks. Today, a few minutes after opening the project to work on it again, my computer shut down abnormally. The timeline disappeared. All the media is still in the project but my edited timeline is gone. Please help!

I have been edited a project for weeks. Today, a few minutes after opening the project to work on it again, my computer shut down abnormally. The timeline disappeared. All the media is still in the project but my edited timeline is gone. Please help!

You have 10.6 on that machine, I suggest you stick with it for performance, third party hardware and software reasons as long as possible.
Consider 10.8 (not 10.7) when it's released, because 10.7 and 10.8 will require a new investment in software and newer third party hardware as it requires newer drivers the old machines won't have. (forced upgrade because of software, really nice of them)
http://roaringapps.com/apps:table
Far as your Safari problem do these things until it's resolved:
1: Software Update fully under the Apple menu.
2: Check the status of your plug-ins and update (works for all browsers) also install Firefox and see if your problems continue. You should always have at least two browsers on the machine just in case one fails.
https://www.mozilla.org/en-US/plugincheck/
Flash install instructions/problem resolution here if you need it.
How to install Flash, fix problems
3: Install Safari again from Apple's web site
https://www.apple.com/safari/
4: Run through this list of fixes, stopping with #16 and report back before doing #17
Step by Step to fix your Mac

I have just purchased Premier Pro - I have been waiting to down load it but it says it is still processing my order? how long does this take?

I have just purchased Premier Pro - I have been waiting to down load it but it says it is still processing my order? how long does this take?

Hi There,
We have checked the details for your account, your subscription is activated.
Kindly download the product using the below mentioned link.
Creative Cloud Help | Install, update, or uninstall apps
2. If you face any trouble kindly check.
Troubleshoot Creative Cloud download and install issues
Error downloading and installing Creative Cloud application
Thanks,
Atul Saini

I am using Numbers app for the ipad and it has been working absolutely fine but now, when I want to email a spreadsheet as a PDF via the 'share and print' option, the file now doesn't appear as an attachment to the recipient. Any ideas please?

I am using Numbers app for the ipad and it has been working absolutely fine but now, when I want to email a spreadsheet as a PDF via the 'share and print' option, the file now doesn't appear as an attachment to the recipient. Any ideas please?

Hi mafiose15,
Thanks for visiting Apple Support Communities.
Restoring your iPod to factory settings is the best way to try and get it back to working order. You can use the instructions below to restore it:
How to restore iPod
Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
Download and install the latest version of iTunes if necessary.
Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
Click Restore.
If you are using a Mac, you will be asked to enter an administrator’s name and password.
A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.
Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Leave iPod connected to computer to complete restore (typically applies newer iPod models).
During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage.
Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.
You can find the instructions in this article:
Restoring iPod to factory settings
http://support.apple.com/kb/ht1339
All the best,
Jeremy

I have been suggested to down grade to 10.6.6 due to issues with Adobe and Apple working things out. I have downloaded 10.6.6 but wont let me install. Any ideas?

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