I have been edited a project for weeks. Today, a few minutes after opening the project to work on it again, my computer shut down abnormally. The timeline disappeared. All the media is still in the project but my edited timeline is gone. Please help!

You have 10.6 on that machine, I suggest you stick with it for performance, third party hardware and software reasons as long as possible.
Consider 10.8 (not 10.7) when it's released, because 10.7 and 10.8 will require a new investment in software and newer third party hardware as it requires newer drivers the old machines won't have. (forced upgrade because of software, really nice of them)
http://roaringapps.com/apps:table
Far as your Safari problem do these things until it's resolved:
1: Software Update fully under the Apple menu.
2: Check the status of your plug-ins and update (works for all browsers) also install Firefox and see if your problems continue. You should always have at least two browsers on the machine just in case one fails.
https://www.mozilla.org/en-US/plugincheck/
Flash install instructions/problem resolution here if you need it.
How to install Flash, fix problems
3: Install Safari again from Apple's web site
https://www.apple.com/safari/
4: Run through this list of fixes, stopping with #16 and report back before doing #17
Step by Step to fix your Mac

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2012 MB Pro 13" came with Lion - nearly new, second owner. Stopped responding yesterday in the middle of work. Forced quit, booted up single user, ran fsck -fy, mount -us /, reboot. Stuck on grey apple screen with spinning wheel forever now. Please help

2012 MB Pro 13" came with Lion - nearly new, second owner. Stopped responding yesterday in the middle of work. Forced quit; reboot stuck on grey apple screen. Booted as single user; ran fsck -fy; mount -us /; reboot. Still stuck on grey apple screen with spinning wheel.
Any advice please?
Thanks

Run through this list of fixes, your solution is there
Step by Step to fix your Mac

Help! In the middle of using an app my ipad1 will shut down and return to my homescreen. Also while using Pinterest, the images will disappear and it will have to reset my ipad to return to using the app. Any ideas how to fix the problem?

Any suggestion on how to fix the problem or what the problem is...would be greatly appreciated. Thank you!

Hi there,
Here are my answer to your questions.
1) What's causing this problem -- me, software, or hardware?
Depends are you listening or playing those songs online ? This Can be caused by Software or Hardware. but based on your description it sounds like that this might just be a driver issue
2) How can I avoid it? (work-arounds)
Reinstall SOUNDCARD DRIVER or get a faster internet connection ( For streaming musics )
3) How can I eliminate the problem completely?
Reinstall the soundcard driver, or get a faster internet connection ( For streaming musics )
4) Is there any way that the sound and internet are actually related problems, or are they just coincidental?
Soundcard and Internet will be related to each other if you are listening or Playing those songs online. Since it needs to buffer first before you will be able to play the whole song completely without cutting off.
Message Edited by iSkO on 12-15-2008 09:29 PM
"I'm Not the Message... Just the Messenger.. i Don't Play the Music... The music plays through me... Im just a Channel..... That's all I AM "

Where can I find the older version of Firefox? I downloaded the new 3. and it messed up my computer,shut down my virus scan, it is saying that version has a bug in it. Cant get it to work properly.Would seriously like to go back to 1.9 it worked .

want to reload old version but cant find it

chipradio wrote:
BTW, I see now where this landed in the Desktop software, not in the device software section. My aplogies. if I could delete it I would, but the question is still relevant and I'm guessing the only way to install the old version is thru the desktop software at this point anyway so it's semi-related.
Exaclty as you said...
First delete the new BBM v5 from yoru device at Options > Advanced > Applications.
Make sure your devcie OS is installed to the PC, then run Desktop Manager > App Loader and install the old one.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

I have been using my macbookpro for the past 2 years and suddenly yesterday it stopped connecting to wifi and keeps sayin airport card not installed...pls help

I have been using my macbookpro for last 2 years and suddenly yesterday it's not connecting to wifi nd keeps saying no airport card installed...how can I fix this?

Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I have been charged 3 times for student premium and am still on free.

I have been charged 3 times for student premium when it says I can't be verified that I am a student even though I manually sent it in 2 hours ago and still haven't gotten anything back from spotify. I've checked email and spam and have emailed them again and hour ago and still nothing but I still lot chanrged...why?

Hey there , welcome to the community!
If you contact Spotify through online contact form, they will be able to sort out these multiple charges and see what's going on with the student verification. Once you send in the form, you should receive a reply from them within 24-48 hours. If you need any further help, let me know! :)

My computer shut down on Friday night, and it was quite hot to the touch.

My computer shut down on its own Friday night and was quite hot to the touch. On Sunday afternoon I booted it up and got an error message that said the cooling fan was not functional. I am a computer technician, so I disassembled the laptop, and then plugged the ribbon cable back in so I could hit the power button and the fan was turning properly. The vents are not obstructed at all.
After I reassembled the laptop, I was able to power it up without the error message and it has been running ok, but I have been watching it closely, checking to make sure I hear the fan running every so often. So far so good.
I also adjusted the HP Cool Sense to maximum cooling.
Aside from perhaps applying some Arctic Silver between the heat sink and the processor, are there any other steps I might want to take before ordering a fan?
If I do need to order a new cooling fan, what part do I need to get?
Product: LW262UAR#ABA
Model: DV6-6135DX
Thanks!

Kallie,
Here's your Service and Maintenance Guide:
HP Pavilion dv6 Notebook PC Maintenance and Service Guide
Page 90
The main steps to cooling are as you have already surmised - a decent application of thermal paste and a fan that works as it should.
The old 902 cooling fan error doesn't apply to this dv6-6000 series. Assuming your BIOS is up to date (nothing new since 9/2011), and your drivers are good, there is nothing else that should be related in that department.
Software & Driver Downloads - HP Pavilion dv6-6135dx Entertainment Notebook PC
Good Luck!
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Kind Regards,
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TS3274 My IPAD keeps restarting a few minutes after booting up. It just keeps doing it again, and again, with no error messages. Grateful for any help!

My IPAD keeps restarting a few minutes after booting up. It keeps doing it again and again, after the same period of time. Grateful for any help!

If the above doesn't work, force iPad into Recovery Mode.
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.

I have 2 apps that have been waiting to update for a week. I don't really care about the update, I would just like to use them, but the are stuck waiting. I have tried powering down, syncing with my computer...all fails. Any ideas?

I have 2 apps that have been waiting to update for a week. I don't really care about the update, I would just like to use them, but the are stuck waiting. I have tried powering down, syncing with my computer...all fails. Any ideas?

At this point you have no choice but to update the or delete them and reinstall them since you wont be able to use them until they update - or come out of the "waiting" loop.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your app preferences and device settings again.

We have two users that have been using Creative Cloud for almost a year. Recently, sometime in the last 4ish weeks, the users can no longer run Creative Cloud apps. (Yes, our subscription is paid.) Error simply says administrator access is required

We have two users that have been using Creative Cloud for almost a year. Recently, sometime in the last 4ish weeks, the users can no longer run Creative Cloud apps. (Yes, our subscription is paid.) Error simply says administrator access is required to install. The apps have already been installed. The users cannot run them unless they are in the local admin group.Using "Run as admin" does not work. It gives the same error.
I have opened a case with adobe support and was basically told to suck it up and put the users in the admin group. Actually, what was said was that it is "mandated that the users have administrative rights".
There are a couple of things wrong with this. It was working for both users until recently - a recent required creative cloud update. The users have never been local admins yet the apps were working (poorly, but working).
We are in an enterprise environment and users simply do not have administrative rights on the computers.
I have changed permissions on all adobe folders, granting users or authenticated users modify or full control rights, did the same in whatever Adobe registry HKLM keys I could find. Nothing has allowed the users to run the apps - unless they are put in the local admin group.
Someone has to have a fix for this. Adobe apps have proved to have far too many vunerabilities to even entertain the idea of elevating user rights. I can't imagine that enterprise environments are allowing this.
Any help or suggestions are greatly appreciated.

Jeff,
Thank you for your response. The users in question are "standard" domain users. We do not reduce users permissions below the standard level.
The apps do not load with their current standard user permissions.
The thing that makes this odd, is that up until recently they did this issue with cloud apps. The only way I can make it work for them now is to put them in the local administrator group on their pc's - which is not going to happen.
This is what they now see. As I said before, this was not a problem up until recently they would see all their available apps. If I put them in the local admin group the apps are listed without having to install. Everything is there, just not accessible to the user.

Using Yosemite - cannot project screen onto TV. Get bits and pieces or black screen. Have been using same setup for years.

Using Yosemite - cannot project PC screen onto TV. Can get a black screen or bits and pieces of a screen ( not always the one displayed on PC). Have been using same setup for years.
Thanks for any help

Hi, edward.
Thank you for visiting Apple Support Communities.
I understand that you are having a display issue with your MacBook Pro on your TV. I would need a little more information regarding how you are connecting your device and what content is being displayed to provide a better answer. However, here is the best troubleshooting resource to go through when experiencing these symptoms.
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/HT201177
Cheers,
Jason H.

TS3623 I have been using apple TV for a 2+ years now an I just purchased several new TVshows that started in Sept 2013. In the past shows I have not yet watched had a green dot by them, but now this does not exist and i forget which show i have already w

I have been using apple tv for 2+ years and i just purchased several new shows that began in Sept 2013. In the past, episodes I have not yet watched were marked with a green dot, but now that dot is not there.

Wow, Karan Taneja, you've just embarrassed yourself on a worldwide support forum. Not only is your post ridiculous and completely inappropriate for a technical support forum, but it also shows your ignorance as to whom you think the audience is. Apple is not here. It's users, like you.
If you would have spent half the time actually reading the Terms of Use of this forum that YOU agreed to by signing up to post, as you did composing that usesless, inappropriate post, you (and the rest of us on this forum) would have been much better off.

I have been a Quicken user for many years but have heard that the move to Yosemite is a Quicken nightmare - so I'm trying to research new software. I'm overwhelmed by the number of available programs, all the things that each program can do and perp

I have been a Quicken user for many years but have heard that the move to Yosemite is a Quicken nightmare - so I'm trying to research new software. I'm overwhelmed by the number of available programs, all the things that each program can do and perplexed by the arguments for and against each feature in each program.
My needs are relatively simple for my small business: 1) I need to be able to import years worth of Quicken data into the new program 2) I need to easily print checks 3) I need to easily reconcile my checking account each month and 4) I need to generate basic reports for my accountant (e.g. P & L statements, category summaries).
I have been a FileMaker user since 1.0 so I don't need (or want) A/R, A/P, inventory management, invoicing, etc.
I just need a solid, dependable electronic checkbook per above.
Suggestions?

Bobreba wrote:
I am using Quicken Essentials 1.7.4 on a [Mac Pro, 2.8 Ghz Quad Core Intel Xeon with 16 Gb of memory], running 10.7.5. I am in the process of upgrading everything to work on Yosemite and Quicken seems to be the most difficult problem to overcome.
Thanks for your response and feedback.
I would recommend you continue with Quicken Essentials. As noted by others, it performs well on Yosemite.
My personal experience is Quicken 2007 for Mac also on 10.7.5 (with many reports of it both updated and successfully running on Yosemite) and I personally would not touch Quicken Essentials with a 10 foot pole -- BUT, if it ain't broke for you, don't fix it!

We have been loyal Verizon customers for about six years and need someone to investigate the amount of stress we have been put through by them in the last two or three weeks!HELP!Who do we go to?

We have been loyal Verizon customers for about six years and need someone to investigate the amount of stress we have been put through by them in the last two or three weeks!HELP!Who do we go to?

What problem are you having with your service or device? (Removed)
Message edited as required by the Verizon Wireless Terms of Service
Message was edited by: Admin Moderator

I have been running elements 12 for a few months now....today when I tried to open the editor I get " Visual C C runtime error. I can open the organizer but not the editor

I have been running elements 12 for a few months now....today when I tried to open the editor I get " Visual C C runtime error. I can open the organizer but not the editor

I'm keen to know if you get a response to this. I've been running Elements 12 for a year now, and suddenly my Editor is not working. I'm running Windows 8.1 and just get a message that says "The Editor is not working". Not very helpful.

I have been edited a project for weeks. Today, a few minutes after opening the project to work on it again, my computer shut down abnormally. The timeline disappeared. All the media is still in the project but my edited timeline is gone. Please help!

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