I have been trying to update my iphone 3gs to iso 5 but itunes freezes on backing up my phone

I have tried on a few occasions to update my iphone 3GS to iso 5. Once connected it i click to back it up, a box comes up with a bar in it. It can stay like that for hours, i left it 4 hours & it hadn't moved. I deleted itunes all of it. Then reinstalled it & its still the same. Can anybody help solve this problem?
thanks Jayne

You have an iPhone 3G.
Apple stopped support for iPhone 3G after 4.2.1. Therefore the highest software version for the iPhone 3G and iPod touch 2nd generation is 4.2.1
Only iPhone 3GS, iPhone 4, iPod touch 3 and iPod touch 4 can go beyond 4.2.1.
Also, there's nothing wrong with iTunes.

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To update it all you need to do is connect the phone to iTunes and you can then update it.
If you are using anything less than iOS 5, then you can't update directly on your phone as this is not available and iOS 5 is the first OS where this option was available.

Can't update my iphone 3GS to ISO 5

I have been trying to update my iphone 3GS to IOS 5, I am currently running 4.3.3 an have itunes 10.5
When I connect to itunes it will automatically offer the update, when I run it, it will take around 2 hours to download the software, it appears to download and then moves on to processing file. This is were it will crash and I get the following error message
'There was a problem downloading the software for the iphone. the network connection timed out.'
I have tried logging out of itunes and then back in near the end as someone has suggested on a previous post but still have the same issue
Can anyone help !

If you are using Windows...
Try temporarily disabling your firewall and antivirus software and try again...
See here for Connection Issues
http://support.apple.com/kb/TS1379
From Here
http://www.apple.com/support/itunes/troubleshooting/

I have been trying to update to iOS 5 and every time I hit update it says, " There was a problem downloading the software for the iPhone. The network connection could not be established." What do I need to do to update to solve this problem?

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iOS: Resolving update and restore alert messages
For error -50: See error 13 and 14:
Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.

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http://www.apple.com/support/mac/app-store/contact.html?form=account

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If your are using IOS 4, see below.
http://support.apple.com/kb/HT4972

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... oh I think it is a 3gs or a 3
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I have been trying to update my iphone 3gs to iso 5 but itunes freezes on backing up my phone

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