I have bought and redeemed ox Lion, but I cannot download it as it is not in the US store. Then how do I download it?

I have bought Lion os9 and recieved email with redeemable code from Apple. Went to app store and redeemed purchase. I go to download and it doesn;t work. I click on the product and it says 'not avialable in US Store'. These are the exact instructions on how to get this paid for software, so what now?

Users are reporting around the world that Lion is not available in their country's Mac App Store. Call back the Apple Store, tell them the issue and either get your money back or have them commit to communicate with the part of Apple responsible for having this available for download from the store.

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