HT201272 I have purchased a pre ordered album but I cannot download or find it to,download to any of my devices, help please x

Hi there,
I have purchased a pre ordered album, however I cannot download it to any of my devices at all! I've tried using the various links given to me but nothing happens, and I've tried downloading it ion my laptop using the function 'check for available downloads'  but it tells me that all my downloads are up to date!
The album came out on 15th July The Pet Shop Boys  new album and I still haven't been able to get it, please help
:o)
Liza Jayne

Does it show in the Purchased tab in the iTunes store app on your phone, or the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes for downloading ?

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