I have charges in my credit card from apl apple iTunes store that I dint make and I need my credit back to my card

I have charges in my credit card from apple iTunes store that I dint make and I need my credit back to credit card I need help to fix that problem

I have the same thing happening on both my credit cards! I first noticed random charges on my bank statement, but, the funny thing is that on the same statement I was credited back for the charges so everything cancelled out. I still wanted to change my credit card to be safe and my card wouldn't work with iTunes anyway (I emailed Apple and they said my account was compromised). I also changed my Apple ID password.
So I got my new credit card and now looking back at my statement for the month, the day that I added the new card onto iTunes was the same day I got more preauthorized charges. The amounts were exactly the same as on my previous credit card. I don't know what to do anymore. Is this a problem on Apple's end?

Similar Messages

  • HT3702 unauthorized charges on my credit card from APL*apple itunes store.

    I have four (4) unauthorized charges to my credit card account and I can't "talk" to anyone to get it corrected.

    Don't know what to do about the charges on my credit card,that where unauthorized. can't find phone number to talk to someone.

  • APL*APPLE  ITUNES STORE charged my bank

    total 60.92 how can i get refund back! it supposed charge 0.99 cent each a games how come that charge too much!

    Charges From APL*APPLE ITUNES STORE with Phone number 1-866-712-7753
    I noted charges on my credit card from APL*APPLE ITUNES STORE. I contacted my bank and then this morning contacted ITunes at 1-800-676-2775 regarding these charges.
    ITunes informed me that my card has been used to setup another account (not set up by myself) and then used to buy gift certificates. ITunes stated that they could not refund the charges but are going to cancel the gift certificates. They, informed me that I am going to have to go through my bank and file a dispute to get the charges reversed.
    So, Your Telling me they used your company (ITunes) to rip someone off and then your going to save your own butt and cancel the gift certificates that the perp bought with a stolen card. But, force me to go through a mess to get my money back instead of reversing the charges.
    That makes (ITunes) a thief as well. I don't do business with thiefs.

  • How do I find out what purchases were made on a particular day/time?  My credit card has a charge and I didn't purchase anything from APL*APPLE ITUNES?

    My credit card has a charge on it for a particular day/time from APL *APPLE ITUNES.  The charged amount and date/time of the charge do not ring any bells with me and I don't have kiddos that would be charging downloads or whatever.  How do I find out what the charges were actually for?  I've tried to figure it out in the iTunes store, but not having much luck.  I'm new to this iPhone 'thing".  Please help.

    Sign into your Account > Click on your account name > Click on Account > Purchase History
    iTunes Store & Mac App Store: Seeing your purchase history and order numbers - http://support.apple.com/kb/HT2727
    Direct link - https://phobos.apple.com/WebObjects/MZFinance.woa/wa/purchaseHistory

  • Charges from apl* apple online store us

    I have booked one MacBook Pro in this morning of which the cost + taxes is $1497.11. However, when I place the order, my credit card showed me that Apple charged me $0. I was confused at that time but I didn't care at that time. However, at night I find a $100 charge from apl* apple online store us in my credit card. I am not sure whether it is an authorized charge from Apple for my MacBook Pro because I don't understand why it just charged me $100. Now I have blocked my card for safety concerns as I googled apl* apple online store us and it showed a lot information about fraudulent charges. Please help me to solve this problem. Thanks.

    This is a user-to-user support forum so there isn't much we can do regarding billing issues. I would contact Apple Store support: http://store.apple.com/us/help/contact

  • I have saved a lot of videos from my tube app but my ipad is crashing and I was told to back up my ipad and reset but last time I did it didn't save my videos and I am scared I will have to redownload my videos individually again ...anyone know another wa

    I have saved a lot of videos from my tube app but my ipad is crashing and I was told to back up my ipad and reset but last time I did that , it didn't save my videos and I am scared I will have to redownload my videos individually again ...anyone know another way to save these videos?

    Save the videos to your computer. There must be some way to do it. Read the documentation that came with the app or go to the app online support. Perhaps it uses iOS file Sharing.
    If it is this app, it states in the description that you can transfer the videos to your computer via USB or WiFi.
    https://itunes.apple.com/us/app/tube-downloader-pro-free-video/id586168976?mt=
    I have have an app called Wireless Transfer App. It allows me to send photos and videos to and from the iPad and computer over WiFi.
    https://itunes.apple.com/us/app/wireless-transfer-app-share/id543119010?mt=8
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  • APL APPLE ITUNES STORE charges?

    I got pending charges called: APL APPLE ITUNES STORE. I don't know what they are. I know that I get FreeMyApps amazon gift cards and the same amount of gift cards shows up in my bank account, but I still don't know why, how, and what are these charges. Now I changed my password and removed credit card information.

    http://www.apple.com/support/contact/

  • I downloaded music onto my iPhone 4S from from the iTunes Store that I previously purchased, and now I can't delete them from my phone.  I tried do remove them from my MAC too, but still can't delete them.

    I downloaded music onto my iPhone 4S from from the iTunes Store that I previously purchased, and now I can't delete them from my phone.

    How are you trying to delete the music direct on your iPhone?
    You tried to remove the music from iTunes on your Mac how?
    Do you have Sync Music selected under the Music tab for your iPhone sync preferences with iTunes on your computer?

  • Six unauthorized credit card charges 1$  " APL*APPLE ITUNES STORE 866"

    Is these froud  a froud ? What i can do ?

    Have you added or changed your credit card details on your iTunes account six times ? Each time that you do so a small temporary store holding charge (i.e. $1) may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
    Store holding charge : http://support.apple.com/kb/HT3702
    If not then have you checked your account's purchase history to see if anything shows there ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases

  • How do I remove my credit card from an apple id account that I'm locked out of?

    I had set up two step verification and through every fault of my own, i lost, misplaced, hid, and or burned the recovery key while at the same time forgetting which of the 10,000 passwords i commonly use.  No i can not guess the Pass word and no there is no way to unlock the account.  I just need to know if there is a way to remove my Credit Card that I used with the account.  I also have suspicions that my account was taken over by another party, not sure. 

    No other party can take over your account - that's the point of 2-step verification. However as you have lost both the recovery key and the password, neither can you. You are now permanently unable to access appleid.apple.com, or to access the account on any new device. However if you had set it up to remember the devices you have you may be able to remove the credit card - I'm not sure about this. Try going to the iTunes Store in iTunes; click your name in the toolbar and choose 'My Account'. Click 'Edit' next to 'Payment details' and if you can get this far you will be able to choose 'None' as your payment option. However you will not be able to make purchases.
    If you can't remove the credit card it doesn't really matter because neither you nor anyone else will ever be able to make purchases on the account again, ever.

  • I have downloaded and installed "QuickTime player 7 for windows" but iTunes insists that i didn't and i need to download   install

    ok i recieved the jurassic park blu ray triliogy with digital copy. i put in the code and after it was done downloading it said it could not play nor sync into my ipod touch 4th gen as didn't have Quick time installed but as the topic states i have already downloaded and installed it so what do i do or whta happened and how can i fix it so i can just watch my movies. also i am running on windows 7

    Your UserAgent string in Firefox is messed up by another program that you installed.
    [http://en.wikipedia.org/wiki/User_Agent]
    type '''about:config''' in the URL bar and hit Enter
    ''If you see the warning, you can confirm that you want to access that page.''
    Filter = '''general.useragent.'''
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  • Apl*apple online store charges I don't know what for

    I have charges on my credit card statement from Apl*Apple One Store that I have no idea what its for.  I play Draw Something and Words with Friends on my IPad.

    Your Purchase History in your iTunes Store account should show all purchases, if they were made through the iTunes Store. If what you posted is literally what it says on your card statement, that seems rather suspicious to me since I've never seen charges from the iTunes Store listed like that, but I can't say for certain. If you believe the charges are fraudulent, contact your credit card company.
    Regards.

  • I have many charges on my credit card from the itunes store that I did not make.  What do I do?

    I have many charges on my credit card from the itunes store that I did not make.  What do I do?

    You've checked the purchase history on your account (Store > View My Account on your computer's iTunes) and nobody else has access to your account ? If you don't recognise the charges then contact iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT5622 how can I find what the charges aree to my credit card from the apple store? I get multiple charges every month and don't know what they are for...I want to cancel whatever is being charged to me...how do I do it?

    how can I find what the charges aree to my credit card from the apple store? I get multiple charges every month and don't know what they are for...I want to cancel whatever is being charged to me...how do I do it?

    Have a look at this link
    http://support.apple.com/kb/ht2727

  • HT204266 I live in China, have Dutch nationality, and no US address or Credit Card; how can I have access to products from the US iTunes store, in particular music, when such items are not available from the China iTunes store? In general, what are the di

    I live in China, have Dutch nationality, and no US address or Credit Card; how can I have access to products from the US iTunes store, in particular music, when such items are not available from the China iTunes store? In general, what are the differences between countries' iTunes offerings? Does one really need an address and a credit card for any country to be able to access that countries iTunes store? Why these restrictions?

    You cannot.
    You cannot use another countrys itunes store.
    You must be physically locates inside the borders of a country to use that countrys itunes store and a credit card issued in that country with a valid billing address in that country.
    The owners of the distribution rights of movies/music/etc differ by country.  These distributors decide who can sell their content in that country.
    Buy from another source if your countrys itunes store does not carry somehting that you want.

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