I downloaded music onto my iPhone 4S from from the iTunes Store that I previously purchased, and now I can't delete them from my phone. I tried do remove them from my MAC too, but still can't delete them.

I downloaded music onto my iPhone 4S from from the iTunes Store that I previously purchased, and now I can't delete them from my phone.

How are you trying to delete the music direct on your iPhone?
You tried to remove the music from iTunes on your Mac how?
Do you have Sync Music selected under the Music tab for your iPhone sync preferences with iTunes on your computer?

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I have charges in my credit card from apl apple iTunes store that I dint make and I need my credit back to my card

I have charges in my credit card from apple iTunes store that I dint make and I need my credit back to credit card I need help to fix that problem

I have the same thing happening on both my credit cards! I first noticed random charges on my bank statement, but, the funny thing is that on the same statement I was credited back for the charges so everything cancelled out. I still wanted to change my credit card to be safe and my card wouldn't work with iTunes anyway (I emailed Apple and they said my account was compromised). I also changed my Apple ID password.
So I got my new credit card and now looking back at my statement for the month, the day that I added the new card onto iTunes was the same day I got more preauthorized charges. The amounts were exactly the same as on my previous credit card. I don't know what to do anymore. Is this a problem on Apple's end?

I lost all my music on my iphone by clicking to the itunes store transfer purchase how do i get them back

Hi i wanted to transfer the music from my iphone to the computer with out erasing from my phone then when i called techinical suppost he told me to click transfer purchase (my name) and now the music i bought in itunes that was on my iphone 4 is all gone how can i get them back!!

Is the music not on your computer?
You buy one and only one download.
You can try contacting itunes support and asking for an exception, but they are under no obligation to allow.
http://www.apple.com/support/itunes

Itunes is not letting me download music onto my iphone. How do I get it to work?

I have been trying to download music onto my iphone and it does not work! It just doesn't connect. Does anyone know how to fix this?

iTunes will only transfer music from the iPhone that were bought at Apple's iTunes store. You'll need to use a third party program such as Senuti to transfer music you got from other sources.

I just downloaded itunes, and when i go to music there are two options. You can either go to the itunes store or scan for media, and when I click on scan for media it does nothing. Help?

I just downloaded itunes, and when i go to music there are two options. You can either go to the itunes store or scan for media, and when I click on scan for media it does nothing. Help? (I tried deleting itunes and re-installing it but apparently itunes was still on my computer so it asked me if I wanted to just check and see if there were any issues or missing software, so I did that but i still had the same problem.)

Hi jbserious,
Welcome to the Support Communities!
It doesn't sound like the iTunes software and its components installed completely. The article below will walk you through some troubleshooting steps. Is this your first time using iTunes, or do you have an iTunes library from another computer that you want to move to this one?
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
Adding music and other content to iTunes
http://support.apple.com/kb/HT1473
Cheers,
- Judy

About a year ago I purchased the student addition of the Adobe Creative suite 6 Design Standard and just recently purchased an additional computer for my home. Can I use the same disc that I previously purchased to download the program?

About a year ago I purchased the student addition of the Adobe Creative suite 6 Design Standard and just recently purchased an additional computer for my home. Can I use the same disc that I previously purchased to download the program?

Yes, as long as the machine meets the system requirements for the software you can install and activate it. Your license allows you to have the software installed and activated on two machines.

My Ipad did work on my wireless at home and works on other wireless but no longer at home. My IPhone works at home and others can use the wireless Confused that it did work and now does not?

My Ipad did work on my wireless at home and works on other wireless but no longer at home. My IPhone works at home and others can use the wireless> Confused that it did work and now does not?

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
Additional things to try.
Turn Off your iPad. Then turn Off the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
On your iPad go to Settings > General > Reset > Reset network settings and see if that enables you to connect.
 Cheers, Tom

I can sign into the Itunes Store w/ my apple id and password, but it wouldn't allow me to sign into my billing area with same?

I can sign into the Itunes store with my apple is and pw, but with that same apple id and password it will not let me sign into the billing area to change my credit card or buy something! argh

contact itunes support

HT201441 I buy may iPhone 5 from the UK store ,, It s A new one and no one has used it before ,, the problem that it asked for an other apple ID !!! ,, my order for my iPhone is here in the UK store .. what should i do now ???? ,,, help me please

I buy may iPhone 5 from the UK store ,, It s A new one and no one has used it before ,, the problem that it asked for an other apple ID !!! ,, my order for my iPhone is here in the UK store .. what should i do now ???? ,,, help me please

Take it back and ask for a refund or a replacement.

My itunes will not sync my iphone or connect to the itunes store

Hi there,
A couple of months ago I started experiencing problems with my ipod touch syncing to my itunes, and the connection to the itunes store also became rather hit and miss. I decided to give it another go when I bought an iphone 4, which I did a couple of weeks ago. Despite updating my itunes to version 10.5 I am still experiencing the same problems. When I connect my iphone to my PC it gets to step 2 of the syncing process and then appears to be in some sort of limbo where it does not carry on working (the progress bar stays static rather than slowly increasing). I am also unable to connect to the itunes store (it does not recognise that there is a problem, rather it just says 'Itunes Store' in the main part of the screen, in some kind of Emperor's New Clothes scenario, as though it's trying to kid me). In addition I cannot connect to icloud in the control panel. I have no problems with connecting to the internernet, have defraged and done a disc cleanup and checked that the firewalls are not blocking connectivity.
Please, does anyone have any suggestions?

Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Application Support/SyncServices
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

I have a problem with the iTunes Store, I have an ipod and an iphone 2. I have a PC with Windows Vista Home Premium 2007, entering into iTunes Store on the main screen I get only AppStore, Podcast and iTunesI have a problem with the iTunes Store, I have a

I have a problem with the iTunes Store, I have an ipod and an iphone 2. I have a PC with Windows Vista Home Premium 2007, entering into iTunes Store on the main screen I get only AppStore, Podcast and iTunes U. In my screen I get only ipad2 Podcast, iTunes U Downloads. My problem is I can not access any application to download music, videos, books, etc..
ITunes will be installed wrong or what should I do to activate these options?

Go to the front page of the Store, and click Change Country. Make sure it is set to the country where you actually are.
Then you will be able to see everything that is for sale in your country, which, depending where you live, might or might not include music.

I have many charges on my credit card from the itunes store that I did not make. What do I do?

I have many charges on my credit card from the itunes store that I did not make. What do I do?

You've checked the purchase history on your account (Store > View My Account on your computer's iTunes) and nobody else has access to your account ? If you don't recognise the charges then contact iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I need help in resolving a problem that prevents me from accessing the iTunes store. Message reads " iTunes cannot contact the iTunes store" and also says that my laptop is no longer authorized to access my account. Help!

I need help in resolving a problem that prevents me from accessing the iTunes store. Message reads " iTunes cannot contact the iTunes store" and also says that my laptop is no longer authorized to access my account. Help!

Go up to the top of your screen on iTunes and click on 'Store'. Then go down to 'Authorize This Computer'. That should cover part of it unless you've already authorized a bunch of other computers to use your account. If that's the case, you'll have to go to one of those computers and click the button just below it to 'deauthorize your account' from that computer. If you're not able to access the store, check your internet connection to make sure you are connected. Hope this helps.. good luck!

I can't turn on my iphone after I use the Itunes.It's updating new software and then my laptop was ran out of battery life what should I do please help me

i can't turn on my iphone after I use the Itunes.It's updating new software and then my laptop was ran out of battery life what should I do please help me

I'm having a same problem, taking my phone to genius bar tonight. Is there any virus going on??

How do I transfer and download music onto my Iphone from my new Macbook Air?

I just recently got a macbook air. I tried to transfer music that was on my phone to my new Itunes library and redownload all of the new music I recently downloaded to my computer. It starts to process the request, gets to stage 2, finishes stage 2 out of 6, n then the processing stops on the computer and "disconnects" my Iphone from my computer, but still processes on my phone. I left my phone plugged in for 4 hours to see if maybe it would finish processing but it didn't. That is when I finally gave up and shut down my computer and unplugged my Iphone. I tried it for the second time, and continued to do the same thing. Please help me!!!

Hi applenewbie11,
Welcome to the Support Communities!
Congratulations on the purchase of your Macbook Air!
You can only transfer music you purchased on your iPhone 4S to your new computer.
The article has more details and screen shots, but the basic information is quoted below.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
If you want to transfer iTunes Store purchases from an iOS device or iPod to a computer, be sure to authorize the computer before connecting the device. After connecting your device to the computer and its icon appears in iTunes, go to the File menu, then Devices, and choose Transfer Purchases from "(Your device name)".
Or, you can Show Sidebar from the View menu, and then right-click (Windows or Mac) or Control-click (Mac only) your device in the iTunes Source list, then choose Transfer Purchases from the shortcut menu that appears.
Please note that this feature works only for items that were purchased on the iTunes Store. Any items imported from audio CDs or acquired from other sources will not copy from your device to the iTunes library. Please see this article for more details.
Your best bet is to copy your Music folder from your previous Mac or PC to your new computer and then sync it with your iPhone.
I hope this information helps ....
Have a great day!
- Judy

I downloaded music onto my iPhone 4S from from the iTunes Store that I previously purchased, and now I can't delete them from my phone. I tried do remove them from my MAC too, but still can't delete them.

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