I have CS4 web Premium - I am trying to look at the Adobe Cloud option for the 2015 compable product. However...under my registered produst only Acrobate is listed...I also have the subject Adobe product. When I type in the serial # from the oriinal ad

I have CS4 Web Premium - I am trying to look at the Adobe Cloud options for the 2015 compatible products. However...under my registered products...only Acrobat is listed...I also have the CS$ Web Premium Adobe product. When I type in the serial # from the original Adobe CS 4 dvd's package I get a "product already registered"...but I can not find it's registration on any Adobe page and it doesn't show up under registered products on the Adobe Cloud page(s)
Since it's registered...how/where do I find this verification...
Thanks TRinAz
Message was edited by: Tim Rogers - spelling

You will have to contact support by web chat to figure out any such issues.
Mylenium

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I have CS4 Web Premium and I am what to know if there are issues in this pack in Mac OSX 10.10 (Yosemite) operation system?

I am trying to get support in CS4 Web Premium, but I could get any support from Adobe (there is no phone, e-mail or chat for this problem). And the support page is a loop to go nowhere.
I hope I will find my answer here, hopefully. Otherwise is better to star looking for answers in other places than in Adobe.
Thanks anyway.

Thanks for your time and your reply.
And I do understand what you are saying, but client support can be as simple as the ability to send a direct e-mail and receive a diret answer, even if is it "Is not possible".
From my own experience, small software companies can do it, and even open source software companies do it, with much less resources (probably they have a big will in provide a good service).
And for a big company can be as simples as 1-2 days testing, for main tasks and give some feedback to many, many users.
Unfortunately, some big companies like Adobe just don't care. Unfortunately. So I will start looking to companies o actually care.
But anyway, that's my decision.
Thanks once again, I will see, somewhere else.
Cheers

CS4 Web Premium to CS5 Design Premium??

Hello there!
I have a question regarding upgrades to these two creative suites. First of all, is this possible? I found in some forums that you can upgrade to whatever type of CS you wanted (Design Pre, Design Standard, Web Pre, etc). I have CS4 Web Premium and would like to upgrade to CS5 Design Premium. However, I purchased InDesign CS4 on it's own. Now, if I choose CS5 Design Premium, will this upgrade my standalone InDesign app as well?
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Thanks!!

You can no longer buy CS5 products other than used licenses from other people, so what's the point at all? If someone sells you CS5, it will be a full license one way or the other - a complete package or the person's own upgrade including all previous qualifying version, which makes this a moot discussion. Likewise, your standalone ID is irrelevant in such considerations. Switching to another suite does exactly that - you get all programs that are part of the suite, regardless of what you had before, but at the same time may are stuck with the older versions of the programs in the previous suite.
Mylenium

How do I install the Content DVD in CS4 Web Premium?

I can't find anything about this on the forum. Sorry if it has been asked before (I know it's a very basic question), but can anyone tell me how I install the Content DVD in CS4 Web Premium, please? This is the DVD that contains the PDF manuals, Fonts and samples / tutorials for Fireworks and Photoshop.
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However, when I insert the third DVD (Content), it will not auto-run. I see ut contains an "autorun.inf" file that references a program called "autoplay.exe", but the latter isn't present on the DVD. Could this be the problem?
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Cutomer support on this issue is attrocious.
Here is what I asked them:
"Can you please tell me how to install the Content DVD in CS4 Web Premium? This is the DVD that contains the PDF manuals, Fonts and s
amples / tutorials for Fireworks and Photoshop.
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me to insert any further DVDs. All of the software from the Application 1 and 2 DVDs seems to have installed correctly.
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that references a program called "autoplay.exe", but the latter isn't present on the DVD. Could this be the problem?
I would be grateful for any suggestions."
This is their reply:
"Hello ????????
Thanks for contacting Adobe's Support, My name is ??????? and I am
responding to you in reference to your Web Request posted on 09/03/2009,
regarding you want to know install the Creative Suite Premium and its
related softwares . I am really thankful to you for showing interests in
our products.
I wants to inform you that you need to install the first disk then you
can install the second disk as per issue i wants to indorm you that if
you dont have the adobe reader then you cannot view the pdf file from
this .For that first af all you need to install the Creative Suite
Premium.If you have any confusions regarding this i would request you
please call to the techical support for this as it is supported by us on
phone as well.
Warm Regards
Adobe Support"
All very polite, but totally useless. They clearly haven't understood a word I said.

Can I upgrade to CS6 web Premium from CS4 Web Premium at the upgrade price?

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Obviously Adobe is moving away from the amateur and hobby market.
You have it all wrong. CS products never were aimed at hobbyists in the first place. Any such use was accidental. Everything beyond that is irrelevant - many people spend much more money on other "hobbies" be it their car, sports, travel or whatever. anmd you'lll even find many people who buy much more expensiove software than Adobe tools just for their sparetime pleasure...
Mylenium

How to upgrade multiple CS4 WEB Premium to multiple Creative Cloud using the same Adobe account?

Hi all!
Sorry for my english speaking...
On my company Adobe Account I registred three Adobe CS4 Web Premium, that I use in my company on three different PC's.
Now I would to upgrade my three Adobe CS4 Web Premium buying three Creative Cloud subscriptions with the special discount that I find on https://creativecloud-specialoffer.adobe.com/special-offer/?loc=en_US .
So I registred three orders of Creative Cound subscriptions on my Adobe Account, but today I got a e-mail from Adobe that says that Adobe refuses two of my orders because only one Creative Cloud subscription is admissible for each Adobe Account that has at least one Adobe product serial number registred.
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Hi Carol,
many many thanks for your quick reply!
In other words I must pay a 61$/mo subscription instead the 36$/mo subscriptions for 2 of 3 users, isnt it?
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HT204266 I live in China, have Dutch nationality, and no US address or Credit Card; how can I have access to products from the US iTunes store, in particular music, when such items are not available from the China iTunes store? In general, what are the di

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You cannot.
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The owners of the distribution rights of movies/music/etc differ by country. These distributors decide who can sell their content in that country.
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When I type my email address in the "To:" field, a random name comes up next to it as "Holidays in United States". This just started happening out of the blue and I have no idea why. Does anyone else have any idea?

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When a solution is found please mark the post that solves your issue.
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Flash will not install from CS4 Web Premium on XP

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http://kb2.adobe.com/cps/141/tn_14157.html
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http://www.adobe.com/products/flashplayer/fp_distribution3.html
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Then use the Administrator Account and CLOSE all browser Windows. Disable any instant messenger service from the system tray.
Run the Uninstaller and reboot(restart) your computer.
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eidnolb

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Hopefully, i am in the right place to ask these question. I'm a real novice but we needed a web presence and tried a hand at Kompozer. With no prior experience, or training actually managed to get something up. The site has only a single page at the moment with two external link buttons. But now we would like to turn to CS4 Web Premium. I have read and watched any number of tutorials and some say, Download the Existing (Remote) site using an FTP program such as Filezilla and then edit it Locally.
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I've downloaded my entire site to my desktop from a Backup provided by the hosting site. I'm not sure if this is what I need for an edit.
The hosting site gave/gives the option to download The Entire Site, or just certain folders but being "green" I wasn't sure about this option.
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My web hosting provider (Blue Host) said, Where Dreamweaver Asks What Folder on The Server Do You Want To Store Your Files In? The Path you put in is Public_html and provided a link to a tutorial but it seems it is for a New Site as opposed to editing an existing one.
A genuine Thank YOU in advance for any assistance, suggestions and Tips. I know we all have to start somewhere in effort to learn.

You really should post this in the Dreamweaver forum but if you have the FTP information for the site it's a one click procedure to download it to your local machine and work on it in Dreamweaver.
Bob

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Why don't you call support again and ask if you can have a copy of the discs with your serial number? I don't know if there is a small fee but I prefer to have discs than a download. Then you can try reinstalling.

Install CS4 web premium on a new computer without "old product/serial number" that I need to validate this copy?

I am trying to install CS4 web premium on a new computer and have the serial number/date of purchase for this product, but at the start of installation it wants an old product previously installed and what that serial number is. There's a chance it's on some old computer in a box, but I haven't seen / used a product besides CS4 in years (purchased in 2011) and don't know how I can put it on this new computer & get back to using it without knowing this mystery serial number? Thanks for your help & suggestions

It appears you purchased an upgrade version of CS4 and if so you are required to prove that you qualify for using it. This means you need to identify the old version and its serial number - no way around that. You will need to find that mystery version information. If you check your Adobe account online you might find it.

Existing Kompozer Website but Wish to Move Over To CS4 Web Premium

Hopefully, i am in the right place to ask these questions. I'm a real novice but we needed a web presence and tried a hand at Kompozer. With no prior experience, or training actually managed to get something up. The site has only a single page at the moment with two external link buttons. But now we would like to turn to CS4 Web Premium as our needs have grown. I have read and watched any number of tutorials and some say, Download the Existing (Remote) site using an FTP program such as Filezilla and then edit it Locally.
I am under the impression you don't actually need to use Filezilla, or another FTP with CS4 Web Premium, as it has a built in FTP feature? Is this correct? Can someone please educate me and hold my hand and walk me through this process?
I've downloaded my entire site to my desktop from a Backup provided by the hosting site. I'm not sure if this is what I need for an edit.
The hosting site gave/gives the option to download The Entire Site, or just certain folders but being "green" I wasn't sure about this option.
OTOH, (Since I am confident all is not perfect) If I were to start from scratch can I design A New Site Locally while the Kompozer built site stays up and then simply replace the current site with the New CS4 created one? Can I configure CS4 to Publish the changes from the existing file names and settings?
For example my current site is comprised of a single folder (on my desktop) containing 6 items total; An index.html, 4 individual jpg images and a single favicon ico (which i did upload separately as Kompozer didn't want to cooperate at the time. Admittedly I'm not even sure what FTP program I resorted to in effort to get it done . . I don't have a separate folder for Images etc, Everthing is just in one folder all together at the moment.
I'm a little concerned I might delete a file that was there when I first set up the web hosting before I actually uploaded anything at all.
My web hosting provider (Blue Host) said, Where Dreamweaver Asks What Folder on The Server Do You Want To Store Your Files In? The Path you put in is Public_html and provided a link to a tutorial but it seems it is for a New Site as opposed to editing an existing one.
PS. I confess my vocabulary comes from reading the glossary of terms
A genuine and most sincere Thank You in advance for any assistance, suggestions and learned Tips.
I know we all have to start somewhere in effort to learn.. Please be gentle with me.

I would recommend leaving your company website on the server for now until you have created your new one :-)
On most servers, public_hmtl is the folder where all the files reside to make the website 'live'. That's the name of the folder I have to upload all my website files to on my server as well.
Without seeing the code produced by Kompozer, and guessing it is a WYSIGWYG editor, then I'd strongly suggest that you start from new :-) Seeing as you only have one page at the moment, it won't be a monumental task to start over.
I'll supply you with a few tutorials found at the Adobe site that will help you get started, in particular - a tut on working with DW templates., which will be the answer for you if you have more than one page but up to 10 for example, if it's going to be much larger site, then using Server Side Includes may be the way to go.
This is the one you should probably read through first:
Creating your first website – Part 1: Setting up your site and project files
http://www.adobe.com/devnet/dreamweaver/articles/first_cs4_website_pt1.html
TUTORIAL LINKS
http://help.adobe.com/en_US/Dreamweaver/10.0_Using/WS42d4a1c0291fbe4e59147ede1232ff9686c-8 000.html
Using DW Templates:
http://www.adobe.com/devnet/dreamweaver/templates.html
http://www.adobe.com/devnet/dreamweaver/articles/dw_templates.html
If you are using a Photoshop or Fireworks Comp, as a starting point then this article will be useful.
TAKING FIREWORKS COMP TO DREAMWEAVER:
http://www.adobe.com/devnet/dreamweaver/articles/dw_fw_css_pt1.html
Hope some of this helps :-)
Good luck with your project.

I have CS4 web Premium - I am trying to look at the Adobe Cloud option for the 2015 compable product. However...under my registered produst only Acrobate is listed...I also have the subject Adobe product. When I type in the serial # from the oriinal ad

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