I have deleted every text message on my iPhone, but when I go to the usage tab in settings, it is showing that my texts are taking up 1.8 Gb of space. What gives?

That pretty much sums it up. I wanted to create some more room on my iPhone, so I went through and deleted every single message. How can they still be taking up nearly 2 Gb of space?

- Have you tried another cable?
- Another USB port?
- When you have the problem, connect it to another computer to help determine if you have an iPod or computer problem.
- Try just restoring the iPod to factory settings/new iPod. Do not restore from backup. If you still have the problem with this and all computer that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

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My alerts work when I'm on the phone such as text message Facebook n Instagram but when I'm off the phone it doesn't work how can I fix this :(

My alerts work when I'm on the phone such as text message Facebook n Instagram but when I'm off the phone it doesn't work how can I fix this :(

Hello, Trillmonroe.
Thank you for visiting Apple Support Communities.
Try forcing all open applications to close and power cycle the device as outlined in the first two sections of the article below. If the issue persists, try the troubleshooting steps in the second article.
Restart the app
Close the app and open it again.
Restart your device
Turn the device off and on.
iOS: An app you installed unexpectedly quits, stops responding, or won’t open
http://support.apple.com/kb/ts1702
iOS: Understanding notifications
http://support.apple.com/kb/ht3576
Cheers,
Jason H.

I have deleted certain purchased songs from my iphone, but everytime i sync my phone with my computer it adds them back. Is there a way to stop this from happening?

I have deleted certain purchased songs from my iphone, but everytime i sync my phone with my computer it adds them back. Is there a way to stop this from happening?

It sounds like you and your husband are sharing an Apple ID, a version of iTunes on your computer, or both.
I recommend you share neither your Apple ID nor your version of iTunes. You can still share music by using Store > Authorize this computer and enter your spouse's information. But it sounds llike this sharing is the cause of your problem.

I have deleted photos from my i phone 4 but when i sync the phone they reappear in my How do i delete these permenantly. I cannot see them anywhere backed up to the computer.

Hello
I have deleted photos from my i phone 4 but when i sync the phone they reappear on my camear roll. How do i delete them permenantly? I cannot see them backed up onthe computer anywhere.

iPhone's Photos app > Photo Stream > select photos and tap the trashcan.

I downloaded an update for my Safari web browser to "snow leopard". When I click on the .dmg file, a window opens up with a .pkg file but when I click on the .pkg file I get a prompt saying that it doesn't know what program to open it with. with a

I downloaded an update for my Safari web browser to "snow leopard". When I click on the .dmg file, a window opens up with a .pkg file but when I click on the .pkg file I get a prompt saying that it doesn't know what program to open it with.

I suspect if you're trying to open a file in 08 that's been opened in 09 the file has been updated to 09 and will not open in 08.

TS3274 Hi I have a 1st generation iPad 64Gb, my problem is when I am surfing the Internet or trying to read a magazine that I have bought and downloaded, the iPad closes down the app and the screen goes blank and then back to the home page. Any ideas?

Hi I have a 1st generation iPad 64Gb, my problem is when I am surfing the Internet or trying to read a magazine that I have bought and downloaded, the iPad closes down the app and the screen goes blank and then back to the home page. Any ideas?

Hi Fayed11,
Welcome to Apple Support Communities.
You may find this article useful for troubleshooting any apps on your iPad that aren't behaving as expected:
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/ts1702
Have a great day,
Jeremy

I have 2nd gen. Ipod shuffle I restored it and now when i am trying to sync it, it is showing that some files are missing and it is not getting sync what should i do???

I have 2nd gen. Ipod shuffle I restored it and now when i am trying to sync it, it is showing that some files are missing and it is not getting sync what should i do???

Master reset...? Your device was jailbroken prior to you purchasing the device. The only symbol you should see on reboot is an Apple symbol. Download redsnow... google it! Download the latest version and your IPSW (ipod restore firmware) it has to be the correct version. And the "just boot tethered" should fix your device.
But that's only if you didnt back the device up. If you don't care about any of the data on the ipod then you can simply open itunes navigate to the device and click the restore button. This will restore the ipod firmware and install a fresh copy. Good luck let me know if you have any problems.

I have added/embedded four videos on my website, but when I scroll down, the videos scroll in front of the top menu instead of behind as it should. I have tried changing layers, etc., and nothing works. Can you help?

I have embedded 4 videos on my website. It is a single page, scrolling site. When I scroll down, the videos scroll in front of the top menu bar, instead of behind it. I have tried changing layers, etc., and nothing works. Please help.
Thanks.
Paul W. Norman

Hi,
Kindly create a new layer, via the Layers panel:
Then, right click on the navigation bar, and choose Move to Layer > Layer 2
Ensure that Layer 2 is on top of the other layers.
Hope it helps,
Sonam

TS3899 I have deleted my mail account & added it again, but when I open my mail there is only a blank screen, also my safari will not open it just goes straight to my main screen.

I can't seem to get my mail screen when I open it on my iPhone, the screen is blank now but earlier today i was unable to use the screen to select anything... Also I'm unable to open Safari, would anyone know what I need to do, I've deleted the account and added it again but nothing.... Thanks

The first step in user troubleshooting is to power the phone off/on. The next step is a reset, holding the sleep/wake and home buttons together until you see the Apple logo and then release, ignoring the slide to power off screen if it appears. If none of this helps, the next step is a restore, first from a backup and if no help, then as a new device. A reset does not affect data, however a restore will remove data from the phone. Make sure everything is backed up. Sounds like the email is not the only issue you have with the phone.

I deleted my Sync account, but when I open Firefox the Sync tab still opens. How do I get rid of this?

Whenever I launch Firefox the tab with the name "Your First Sync" still opens even though I've already deleted my Sync account. I do not want this tab to open anymore, it's actually very annoying. What can I do?

You can check for problems with preferences and try to rename or delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default values.
*http://kb.mozillazine.org/Preferences_not_saved
*http://kb.mozillazine.org/Resetting_preferences

HT4910 hello i have installed icloud on my mac, ipad and iphone. but when i create a document on my mac it does not show up on Pages file in my Ipad/ How do i get it to go from one to the other? and how do i back up to icloud from my Mac

Hello
I have uploaded and installed ICLOUD to all three of my devices MAC, i pad nd Iphone.
From Ipad to Iphone i am able to retrieve PAGES documents as i write them. BUT now that i am back home i see that none of the new documents i am working on which are stored on my desktop are showing up in my PAGES file on my Ipad or Phone.
How do i save to icloud from mac, how come i can't retrieve docs from IPAD to MAC either?
should i back up my mac ICLOUD FIRST? and if so, Where do i back it up from?
going mad as i edit on one during the day and the other in the evening , and would like them to sync automatically
please can you help
thanks
marellaopp

SADLY not as i downloaded an upgrad to my original PAGES/
i have in the meantim had to open www.icloud. then from there import the file that i am working on and then check on ipad if it uploaded/ yes it did.
but what a waste of time as it doesn not save any changes done automatically back in the cloud....
i am now downloading the new LION and hope that it will fix the problem
i cant find any other way. I was lead to believe that you wrote, it saved automatically, on to the cloud, you then opened anohter device in anotother country even, and the new file was there, waiting, in its latest version.......
and the same magic was supposed to happen in reverse.
It doesn't/
if i have to open a browser, go to www.icloud....why on earth did they not just leave us an icon to drop it in in that case?
I hope the new lion will help resolve the isssue/
any other ideas> keep em coming...thank you so much.

I have 2 apple ID's on my iPhone but when I try to log into itunes etc the ID that I no longer use comes up and therefore cannot acces account how do I change this

I have 2 apple ID'S on my iPone, when I try to log into app store etc the wrong ID comes up and I dont know how to change this so I can use my primary ID

Settings>Store...tap the ID shown...sign out...now sign back in with the ID you want to use.

HT1414 It has some problem about my iphone. When I turn off the phone and then turn on, it shows the screen of apple page and then show the loading page many times. What happen with my iphone?

I have iphone5s and there is some problem about my iphone. I turn off the phone and then I turn on. After I turned on, It showed the page of apple signal and then the page of loading. It used long time to show the loading page. Then it was back to page of apple and then loading page again many times. What happen with it? And what should I do?

Did you already try to reset the phone again by holding the sleep and home button for about 10sec, until the Apple logo comes back again?
If this does not work, try to set it up as new device, explained here:
How to back up your data and set up as a new device
You may have to connect in recovery mode, if the phone is not recognized in iTunes:
iOS: Unable to update or restore

I let my cousin play on my phone and like most 15 year olds decided to watch **** on it. Angry, I tried to delete the history and cache on my iphone but when I open safari the website still pops up as a cache. It's the only cache that didn't delete. HELP!

Please HELP!! **** is the last thing I want my five year old daughter to see when she picks up my phone to play on it.

If you regulalry back up your phones in itunes, and havent backed up your phone since this happed, then connect to itunes, click on the restore button under the summary tab and restore your phone from your back up. Then turn on private browsing after thats done.

I started getting a Timed Out error message on my iPhone 5 when browsing the web that reads Page could not be loaded. Connection timed out. I performed a Reset Network Settings and still get the error. What is the fix?

I started getting a Timed Out error message on my iPhone 5 when trying to browse the internet tthat reads Page could not be loaded. Connection timed out. I performed a Reset Network Settings and am still getting the error message. What is the fix?

Thanks so much for more direction.
I realized that I bought this iPod T4 about a year ago, so decided to check the date and it is still under the 1 year ltd. warranty until 21 Dec. I contacted Apple via Chat and was informed that the problem may lie in the version of iTunes I was running 10.7. Today Apple released v. 11 of iTunes which I was instructed to download. It's TOTALLY different from iTunes 10.7 - drastically different in fact.
The Apple Chat Rep set up a phone call appointment forl 8:00 pm ET tonight where another Rep will call me to make sure the restore was accomplished OK. With v. 11 of iTunes I can't even find the restore option!!! The phone Rep will have to help me navigate v. 11 of iTunes. It doesn't seem intuitive at all. Maybe it's just me?!?!
Thank you for sending this new link for firmware. It's not clear to me right now whether I'll need it or not. The phone Rep will probably somehow be able to resolve the problem. If not, they'll probably send me to the nearest Apple store if the problem is hardware, as it would be covered under the warranty. I will give another update as to what transpires as a result of the phone call with the Apple Rep.
Again, thank you so much for helping me.

I have deleted every text message on my iPhone, but when I go to the usage tab in settings, it is showing that my texts are taking up 1.8 Gb of space. What gives?

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