I have downloaded a new movie to my laptop but it wont play. How do I fix this?

So I just paid for the new Captain America movie and downloaded it to my laptop but it won't play. It's not streaming from icloud, it completely downloaded to my laptop but it just will not play.

Hi thomas.stanley7,
Welcome to Apple Support Communities.
It sounds like there is an issue playing back a movie that you recently purchased from the iTunes Store. The article linked below provides a lot of great troubleshooting tips that should help you resolve the issue.
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/TS1718
I hope this helps.
-Jason

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