I have downloaded CC because Elements 13 will no longer work only to find out that CC won't work either! The error message is "The procedure entry point crtCreateSymbolic in kW could not be located in the dynamic link library MSVCR110.dll - any thought?!

Can anyone help with the problems starting either Elements 13 or CC? Adobe are aware of the problems but offer no solutions.

Thanks JJ.
Unfortunately it still doesn't work! Maybe I should give up on Adobe products and look for a different photo managing software. Adobe doesn't seem to be interested in offering support of any kind!
Regards
John

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