I have downloaded OS x 10.9.5 and it has not worked and my system (mimi mac the original version) doesn't allow me to see the tool bar etc?? how do I reboot it without losing everything?

You're talking about the dock?
To check on that, go to System Preferences > Dock > indicate your preference.
I can get iTunes up, and safari, but i don't know how
Not sure what you mean - if you can "get it up" - does that mean you can launch it? What do you not know?

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My ex set up my ipod on his laptop, i have locked it as i couldnt remember the password, how can i unlock it without losing everything on it???

my ex set up my ipod on his laptop, i have locked it as i couldnt remember the password, how can i unlock it without losing everything on it???

You can't. You will have to place the iPod in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
The screen-lock passcode is a good security feature.

Since downloading iOS 8 on my iPad 2 it has stopped working and will not connect to iTunes

Since downloading iOS 8 on my iPad 2 it has stopped working and will not connect to iTunes to do a restore. I have tried to do a reset using the sleep button and home key and all I get is a white band across the screen and then it boots into the main system but it is just a series of white lines going across the screen, how can I do a restore on this?

Hey dbwithers,
Thanks for the question. I understand that you are experiencing issues with your iPad after attempting to update to iOS 8. To isolate these issues, let’s try placing your iPad in recovery mode and attempting a restore with iTunes:
If you can't update or restore your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT1808
Thanks,
Matt M.

I have inserted a disc in my remote disc and it is not working and even i am trying to eject the disc but it is not working ? what to do ?

i have inserted a disc in my remote disc and it is not working and even i am trying to eject the disc but it is not working ? what to do ?

Would you rather upgrade to windows 8, BlackBerry or Android phones? Do you honestly think those don't have problems?
You waited a lot and chose to buy an early production model. Mistakes happen all the time a factory retools and workers relearn new skills necessary to keep US happy.
Exercise your rights.... Send it back for a new one.
In any case, I feel your frustration. Btw, I love Apple but use a Blackberry

Power button and home button not working and dont have warranty

power button and home button not working and dont have warranty

I had the same problem went to a store and paid $80 to have them replace the cable and it works fine now.

My iPad is froze up, how can i restore it without losing everything?

my ipad froze up? cant do anything. how can i restore without losing everything?

Reset time. Press and hold both the power and home buttons for 10-15 seconds till the Apple logo appears. Then release both buttons. Wait 15-20 seconds for your iPad to start on it's own.

I deleted my private folder how do I restore it without losing everything?

I restored my system through time capsule and everything was fine. I was browsing my hard drive labeled "Macintosh HD" a short time ago and noticed a folder called "private".
This is a folder I have never seen before, and foolishly I just deleted it. It is still sitting in my recycle bin, but when I click "put back" or try and copy and paste it back into its original spot it prompts for my administrator password. For some reason it is not accepting my administrator password, I don't know why it isn't, but it isn't.
I have since read that it is very bad to delete the "private" folder however I really can't afford right now to reinstall another time capsule backup and lose more downtime.
How can I replace my private folder? I have a Snow Leopard install disk on hand, and the computer is still running. If I restart my computer without fixing anything it's going to probably not start up because I trashed this important folder. Is there a way I can re-copy this folder from my Snow Leopard install disk or from my time capsule backup?
And for some reason now Terminal is not working, it must be, because the private folder has been deleted..
NEED HELP!

yes, it's very bad to touch this folder and the reason your admin password is not working is because this folder contains some important files governing how an admin password can be used. you can put it back by booting from the SL install DVD and doing it from there using terminal.
insert the install DVd, reboot and hold "c" at the chime. this will boot you into SL installer. once there start terminal from Utilities menu and enter the following command
cp -rf /Volumes/"drive name"/Users/username/.Trash/private /Volumes/"drive name"
put the name of your main hard drive in two places in that command. KEEP the quotes. also put the short name of your user instead of username in the command. It's VERY important to enter the command correctly. mind the spaces in the command.
to verify that the command worked run
ls -la /Volumes/"drive name"/private
after it's done. it should list the contents of the copied folder.

Macbook Pro running 10.6.8 and I can't update itunes as it freezes everything! It's open at 'determining gapless playback information' Please help! I've downloaded Combo and it has not help, and have had to force quit on the Mac each time I've tried!

Please help! I have already tried to use the Combo update, which I downloaded today but it has not help. Itunes then freezes at the point of 'determining gapless playback information,' no idea what to do next, please help!!

Deirdre_N,
you can download the latest iTunes (as of this writing) directly from Apple’s servers here. If you’re already running 10.6.8, then there’s no need to redownload the Combo update; iTunes is an independent download.

Flash Player And adobe reader not working and downloads don't work

I have IE 8 and windows vista and everything has worked great for 2 years until 2 or 3 weeks ago. At that time my flash player stopped working so I could no longer get videos , streaming stock quotes, weather map loops, etc and when I go to websites that use Flash (i.e. Piaaz Hut) it wouldn't work. Also, at that same time my adobe reader stopped working properly and I can't view mosy PDF Files.
I have gone through many of the posts on this forum and have tried many of the fixes, but none have work for me.
I tried to uninstall the Flash Player, but I didn't use the Adobe uninstaller.
Whenever I try to update or load the Flash player, a dialog box with the globe tossing papers to the folder appears and then after a few seconds I get the the message that IE can't install_flash_player_ax.exe from fp download.adobe.com, and then a message that says IE was not able to open this internet site. The requested site is either unavailable or cannot be found.
In control panel programs I have listed
Adobe AIR      no size
Adobe Flash Player 10 active X           no size
Adobe Reader 9.3     141mb
Macromedia Shockwave player      no size
In Tools i have the following add ons and they are all enabled
Shockwave Flash object 10.0.42.34
Adobe PDF Link Helper
Adobe PDF Reader
Macromedia Shockwave Active X Control 10.1
As I said I've already attempted a number of the fixes on this forum, but so far no luck.
Does anyone have any suggestions on what else I might try?
Thanks

Ok, I tried to download the firefox browser but IE wouldn't let me download it. My friend downloaded it from their computer to a flash drive and I loaded it to my computer from the flash drive. The download of Firefox from the flash drive worked, and now I'm using Firefox & both my adobe flash player and my adobe reader are working just great.
However, neither the flash player nor the reader are working if I use IE, so I guess I will just have to use Firefox as my browser.
I'm going to mark my question as answered since I really don't care that I have to use Firefox instead of IE,although I can't understand why it works using Firefox but not using IE.
Thank you so much for your assistance in walking me step-by-step through this problem until I was able to reach a satisfactory solution.

I have got a iPod 5th generation and its not turning on i have tried turning it on dfc mode but it will not work and i have been to see one of members but it is not working

i have go this ipod and i is not turning on i have tried turning it on to dfc mode and have not got time to book an appiontment becuase i need it now to work facetimes

See if you missed anything:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My ipod nano is being detected by itunes but cannot be identified properly. I have already been through the steps advised on apples website including reinstalling itunes and this has not worked. Can anyone help me resolve this problem?

I am using a HP laptop with windows 8. I have installed the most up to date version of itunes.

Nevermind that first part as I forgot that nothing shows up for the Nano at all in Device Manager,
The 2nd half of my reply still applies:
Otherwise, try uninstalling all USB root controlllers from your system, rebooting your PC, and reconnecting your Nano. This root controller drivers will automatically be re-installed upon reboot.
B-rock

While my iPod touch was connected to a speaker dock, I found it very hot. Not it will not turn on. I have tried the reset options and they do not work. Neither iTunes nor any of my computers recognizes it when I plug in the usb. Is there a way to fix?

Now it will not turn on. I have tried all the reset instructions with no luck. Neither iTunes nor any of my computers will recognize it when I plug it in. Is there any chance to get it working or am I out of luck? Please help if you can since I cannot afford to purchase a new one at this time. Thanks.

Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
Resolve specific iTunes update and restore errors

How to sync an iphone 4 without losing everything? t

My laptop has recently broken (cracked HDD) it had to go off for repair, and they've given me a new one, but now my Iphone 4 has all the things - music, apps etc. on it but i currently can't sync it, how can i sync it without losing everything?

Yeah, the problem is I had a lot of music from lots of different places, CD's etc. which of course as i had a digital copy of, got rid of, Nightmare ! Guess i'll just have to start my music collection although first on the shopping list is an external hard drive !
Cheers both.

IPhone 5c microphone not working, and I've tried everything

I have an iPhone 5c. For the past week, the microphone has not worked and nobody at the Verizon Store, Apple Store, or at a third-party Apple specialist can figure it out. Here are the steps I have done. I would love for additional input from you experts.
First, please note the following:
- iPhone 5c is 18 months old (purchased Dec. 1, 2013)
- It has been protected with an Otter Box entire time
- I do not believe water has gotten into the unit, though I have dropped it a couple of times (Again, Otter Box). After each time, it was not apparent of any lack of performance, and I have not dropped it since January 2015.
Problem: There is no response from phone when I speak into microphone. Nor can anyone on the other end of a phone call hear me if I speak into the microphone.
1. Went to the Verizon Store - service guy said that it is probably a dead mic. Recommends that I go to the Apple Store.
2. Went to the Apple Store - looked at it for 5 minutes, said probably a dead mic. Apple Store says not sure of the problem, but it is sure it can not fix it, I am told I should buy a new phone. Go back to Verizon Store.
3. Went back to the Verizon Store - service guy tests it out again. Headphone mic will not work. However, Bluetooth DOES work. I can communicate to phone and to other people that call me through a Bluetooth headset. Verizon Store guy recommends a third-party Apple specialist that will replace microphone for $50.
4. Went to a Third-Party Apple repair shop - Tried two separate microphones, did not work (though did clean microphone area). Suggested I reset phone because there is probably a software issue.
5. Go home - backed up everything, reset phone, and restored from iTunes. No change.
So, anyone have any thoughts on what I should do now? Thanks much!

sounds like the controller on the motherboard has gone bad, if so, that would require a motherboard replacement.
**Click the KUDOS star on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

I have accidentally installed the Nectar toolbar as my default tool bar. How can I reverse this and revert to the Firefox toolbar as my default toolbar

I have installed a toolbar which has been customized for Nectar.com. I do not like this arrangement and want to revert to the usual Firefox toolbar. I have tried uninstalling and reinstalling and this has not worked.

Sorry, I'm baffled. If you install an add-on, and let Firefox restart, and the add-on is not there, that could indicate a problem with your Firefox profile. You might want to try creating a new profile, import your bookmarks, and install the add-ons again.
First, I recommend backing up your Firefox settings in case something goes wrong. See [https://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information]. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)
You can create a new (blank) profile using the Profile Manager: [http://support.mozilla.com/kb/Managing+profiles Managing profiles].
To move key settings like bookmarks from your current profile to the new profile, see: [https://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile Recovering important data from an old profile].
Hope this helps.

I have downloaded OS x 10.9.5 and it has not worked and my system (mimi mac the original version) doesn't allow me to see the tool bar etc?? how do I reboot it without losing everything?

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