I have Firefox 3.6.10, desktop, Vista. Recently tried to upgrade to 3.6.11 and was told there was an error that could not be corrected and I must download the entire Firefox. How?

I've never had a problem with Firefox before (although I've had trouble with flash player). When I was notified a few days ago that the upgrade to 3.6.11 was available I downloaded it, or thought I did. Now I recall seeing a message several times of an unknown software error, but I didn't copy down the error number, didn't know what software had the problem, and ignored it because I wasn't having any problem that I was aware of. Then I received a message to upgrade to 3.6.11 again, and when I did, it stopped the upgrade at 95% and said "The update could not be installed (patch apply failed). You can update Firefox manually by visiting this link and downloading the latest version: http.www.firefox.com". This works to 95% and then gets a message saying "access denied". I dread the thought of uninstalling and reinstalling Firefox. If so, will everything be lost?

You have user agent that is corrupted by Fast Browser Search and that identifies you as Firefox/3.5.6 FBSMTWB
*Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.4; en-US; rv:1.9.1.6) Gecko/20091201 Firefox/3.5.6 FBSMTWB
See:
*https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser
*http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default
* http://help.fastbrowsersearch.com/

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