I have forgotten my security questions and my recovery email address no longer works what shall i do???????

PLEASE HELP ME AS I HAVE FORGOTTEN THE AWNSERS TO MY SERCURITY QUESTIONS AND THEN WHEN IT SAYS THAT I NEED TO USE THE RECOVERY EMAIL ADDRESS IT NO LONGER WORKS AS IT WAS SHUT DOWN YEARS AGO SO PLEASE HELP ME PPPPPLLLLEEAAASSSSEEEE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!its for my apple account so i cant buy anything eather so please help me

If you don't have access to your rescue email account then you will need to contact iTunes Support or Apple to get them reset (you won't be able to change it until you can answer 2 of your questions)
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

Similar Messages

  • HT5312 I have forgotten my security questions and my recovery email

    Help

    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

  • I've forgotten my security questions and my rescue email address is no longer available due to the address is many uears ago, what can I do for purchasing in itunes store?

    I've forgotten my security questions and my rescue email address is no longer available due to the address is many uears ago, what can I do for purchasing in itunes store?

    You won't be able to change your rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • Hi, I try to change my password, but I forgot the security questions, and the recovery email address is not my current email (I did setup other two email). Could you please help?

    Hi,
    Since I lost my phone yesterday, and I try to change my AppleID password, however I forgot my security questions and the recovery email address is very old, not my current one, please help me.

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (125110)

  • HT5312 I have forgotten my security questions and my rescue email does not appear to be one that I own. Is there anyway I can change my rescue email in this situation?

    I noticed a week or two ago that somebody had downloaded something on my apple account and it was not me and it was not on any device I own. I changed my password but now I cannot buy anything since whenever I try to, it makes me confirm my identity by answering my security questions. I think I know the answers to these questions but I can never get it right, so I suspect that they were changed. I also noticed that my rescue email is not my own. I want to reset my security questions, and in order to do that I need to have access to my rescue email. I want to change my rescue email but in order to do that I need to answer my security questions. What can I do in this situation?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (97776)

  • HT201363 Hi I have forgotten my id questions and the recovery email will not send despite my several attempts and checks. I am now currently locked from my Apple ID account could someone help me reset my id questions thank you

    HHow do I reset my id questions if the recovery email will not send ??????

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (113787)

  • HT5312 What if I forgot my security questions and the recovery email address I had chosen was deleted

    So I made my iTunes account about 5 years ago and now it wants me to reverify it, but I forgot my security questions. This wouldn't be a big problem, however the recovery email address I had set back when I made the account no longer exists. Help!

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (94527)

  • HT5621 I have forgotten my security questions and can't buy anything of iTunes or the App Store what do I do?

    I have forgotten my security questions and can't buy anything of iTunes or the App Store what do I do?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
    (96610)

  • I have forgotten my security questions and the email linked to these is no longer working.  How can I change my security questions?

    I have forgotten my security questions and the email linked to these is no longer working.  Is there another way I can change my security questions?

    Click here and request assistance.
    (75745)

  • I have forgotten my security question and I have tried for to days for uses to send me the resets and the email is not coming though?

    I have forgotten my security question and I have tried for to days for uses to send me the resets and the email is not coming though?

    If you've been unsuccessful resetting your security questions by signing into your account at appleid.apple.com (manage my apple I'd) and the going to password and security, and have also tried contacting iTunes support and have not heard back then:
    Call 1-800-APL-CARE and have the following info ready:
    Your verifiable and active apple I'd username, the serial number of a device registered in your name, and some billing info currently associated with your account.

  • I have a iPad mini, I recently acquired a $15 iTunes card to get apps and music. I have forgotten my security questions and I cannot buy anything HELP (I tried to reset them in the Password and Security tab but the text under the questions does not show)

    I recently acquired a $15 iTunes card to get apps and music. I have forgotten my security questions and I cannot buy anything HELP (I tried to reset them in the Password and Security tab but the text under the questions does not show)

    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699?viewlocale=en_US&locale=en_US
    Try the link above. Try to find a phone number for your country, call and ask for account security.

  • I have forgotten my security questions and do not have access to my email, what do i do?

    I have forgotten my security questions and do not have access to my email, what do i do?
    PS this is my spare account but i desperately need the other one!

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • I have a problem with My Apple ID, because I have forgotten my security question and I don't have any rescue email address. Would you help me please?

    I have a problem with My Apple ID, because I have forgotten my security question and I don't have any rescue email address. Would you help me please?
    It's not possible to me calling apple support, because I'm not in usa now.

    Then find whatever number that you need for wherever you are -  in this support article - and seek help here.
    http://support.apple.com/kb/HT5699

  • I have forgotten my security questions and need to send a reset email, but the email address that it wants to send it to doesn't work anymore. How do i change the email they send the email to?

    I have forgotten my security questions and need to send a reset email, but the email address that it wants to send it to doesn't work anymore. How do i change the email they send the email to?

    You cannot and need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95774)

  • HT5622 I am very frustrated as I have forgotten my security questions and need to clear them out.  I have all of my other information on the account.

    I am very frustrated as I have forgotten my security questions and need to clear them out.  I have all of my other information on the account.

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset (we are fellow users here on these forums).
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

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