I have had a file disappear from creative cloud and then the name get reassigned to a different file.

I have had a file disappear from creative cloud and then the name get reassigned to a different file.  How do I retrieve the missing file?

If a file with the same name is saved again then a version is created. You can see versions from the Files page at https://creative.adobe.com/files. From the Files page click on the file to go to its page. Switch from the Details tab to the Activity tab if needed. You will see the Current Version and any past versions.

Similar Messages

  • Placed images/files disappearing from Creative Cloud

    I am getting a little frustrated as every time I open a couple of my Indesign documents, one or two of the placed PDFs is gone from Cloud. I have to go back to the emails, search for the client's file, reformat, etc. and then resave to CC, and then relink in Indesign. How stable or unstable is Cloud? Is anyone else experiencing this issue?

    I have been using dropbox for years and it is so awesome, and fast. Creative Cloud is slower, and it appears it should work on the same basics as Dropbox, I do know if I shut my computer down too quickly, files sometimes do not get saved/updated correctly. The other day Creative Cloud was down for the evening, although you are still able to access the desktop Creative Cloud, but it worries me that if I work from home, save files, then have to go on location to a client, open the files remotely, will the files always be there...
    I want to know if anyone else is having issues with files disappearing, mine are mostly PDFs clients send me, mostly I only change the color destination, but sometimes I change emails, wording etc. so I have to search around for the client revisions and redo the work...
    Are there other steps to do to the pdfs, perhaps there is a conflct in metadata, or other attributes?
    I have been using CC for two months now.

  • 2 licences of creative cloud have disappeared from creative cloud team licencing

    2 licences of creative cloud have disappeared from creative cloud team licencing

    Please check the date of expiration of the seats. They need investigation.
    Please inbox me the details of the CCT Order for assisting you.
    Regards
    Rajshree

  • File removal from creative cloud

    How do I remove files from creative cloud?

    Thanks a lot Mylenium, finally sorted it this morning with a bit of
    fresh thinking. I don't find the Adobe site easy to navigate. geraltu47
    On 15.03.2014 15:04, Mylenium wrote:
    RE: FILE REMOVAL FROM
    CREATIVE CLOUD
    created by Mylenium in Adobe Creative Cloud -
    View the full discussion

  • Why have my contacts' addresses disappeared from my iphone and ipad?

    Why have my contacts' addresses disappeared from my iphone and ipad?

    FFrom me again, that should read BT emails not Bob!

  • I had to redownload cs6 from another drive and all the files are there but it wont open any of it

    i had to redownload cs6 from another drive and all the files are there but it wont open any of it

    Copying/transferring will not work.  You need to install the software using installation files.
    CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

  • Just downloaded LR 2015 from creative cloud and when I click icon to run it flashes in and out and will not open. I have a macbook pro 13" retina

    Just downloaded LR 2015 from creative cloud and when I click icon to run it flashes in and out and will not open. I have a macbook pro 13" retina

    Hi Frank,
    You can follow the article: Sign in, Sign out | Creative Cloud desktop app to sign out and sign in back again to Creative Cloud and try to launch your Lightroom 2015 application.
    Let us know if it works or not.
    Thanks,
    Ratandeep Arora

  • I have used Image Capture to scan images/documents and then saved them as either PDFs or PNG files.  For some reason, just this past week Image Capture will no longer save the file.  It scans, and the Scan Results window pops up, but it won't save file.

    I have used Image Capture to scan images/documents and then saved them as either PDFs or PNG files.  For some reason, just this past week, Image Capture will no longer save the file.  It scans, and the Scan Results window pops up, but it won't save file.
    The file name has no special character in it, just letters and no spaces.
    I have done this in the past and it has worked, but now it will not.
    I have not upgraded any software, that I am aware of.
    After scanning, the Image Capture pops up the Scan Results with the file name in the window, but neither the Scan Results nor the Image Capture window responds to inputs.  The Image Capture window is frozen, with only the "Overview" and "Cancel" buttons active (but non-responsive).
    Is this a software issue or a scanner hardware issue?  I am using a HP Photosmart C6200 series printer/scanner on a network using a Time Capsule airport.
    Thanks.

    I had the same problem.
    Got a 90% fix.  Apparently the Mavericks preferences won't work with Yosemite, so I just deleted the Image Capture preferences.
    Unfortunately, the "Scan to" folder seems to be permanently set to the Pictures folder.
    1.  Quit Image Capture
    2.  Go to Finder > Go > Home, which opens up your home folder (named after your user name)
    3.  Open Library > Preferences > com.apple.ImageCapture.plist - Drag this file to the Trash
    4.  Start "Image Capture", click "Details" and change all your settings as you prefer
    5.  Quit and restart "Image Capture".   Notice it remembers all your settings except "Scan to" folder.  It insists on saving to "Pictures".
    That's as far as I was successful.  I tried changing the "Scan to" folder to "Desktop", but on launch, Image Capture always sets it back to "Pictures".
    This is what I tried:
    6.  Download and install "Pref Setter" from http://www.nightproductions.net/prefsetter.html
    7.  Quit "Image Capture".  Right-click on "com.apple.ImageCapture.plist" and open with Pref Setter.
    8.  Search for "Pictures", which finds "~/Pictures" (the tilde character at the start means your home directory).
    9.  Double-click on "~/Pictures" and change it to the folder you prefer.  I like "~/Desktop"
    10. Choose File > Save then Quit from Pref Setter.  Note that re-opening the plist file still shows "~/Desktop"
    11. Start up "Image Capture" -- on startup, "Image Capture" sets "Scan to" folder to "Pictures"
    I consider this a bug.

  • What is the difference from the creative cloud and having the lightroom and Photoshop?

    what is the difference from the creative cloud and having the lightroom and Photoshop?   I thought i was purchasing the lightroom and photoshop, but now I'm not sure that i got the right product because it only says i have creative cloud. Is there a way to change products without penalty

    Hi Jessica,
    The creative cloud complete plan has all the applications including Lightroom and Photoshop and there is a Photography plan which only includes Photoshop and Lightroom.
    Creative Cloud pricing and membership plans | Adobe Creative Cloud
    For switching the plan, please contact the support through call/chat:
    Contact Customer Care
    Regards,
    Sheena

  • I installed adobe gaming sdk from creative cloud and now want to uninstall it how can i uninstall.

    i installed adobe gaming sdk from creative cloud and now want to uninstall it how can i uninstall it. plese help.

    Hi Fayet16,
    Please quit the Creative Cloud desktop application by clicking the settings options and select Quit. Then please follow the following steps:
    Go to C:\Users\[UserName]\AppData\Local\Adobe and rename the folders "AAMUpdater" and "OOBE",
    Then go to C:\Program Files (x86)\Common Files\Adobe and rename "OOBE" folder.
    Make sure that the files and not hidden as AppData is hidden by default. Then relaunch Creative Cloud desktop application. Let me know for further help.
    Thanks,
    Ratandeep Arora

  • I have tried 10 times to install creative cloud and it quits in the same place (50%) through each time.

    I have tried 10 times to install creative cloud and it quits in the same place (50%) through each time.

    Nobody can tell you anything without proper system info or other technical details like the install log. If it always stops at the same spot, something specific happens like waiting for a specific user input, running out of disk space or simply triggering some external process like a virus scanner that may block the install, but never properly produces a warning dialog.
    Working with your Operating System’s Tools | Mylenium's Error Code Database
    Troubleshoot install issues with log files | CS5, CS5.5, CS6
    Mylenium

  • I have Lightroom 6 (not CC) on a Windows machine.  I'm prompted to log into Creative Cloud when I restart my computer (I don't have, use, or pay for Creative Cloud), and then when I launch Lightroom, it tells me to use the application I have to log into m

    I have Lightroom 6 (not CC) on a Windows machine.  I'm prompted to log into Creative Cloud when I restart my computer (I don't have, use, or pay for Creative Cloud), and then when I launch Lightroom, it tells me to use the application I have to log into my Adobe account...AGAIN!  And then to further add insult to injury, I'm prompted to enter in the license number of my product.  I've gone through this process a dozen times now...SCREAM!!!

    Paulou12 what type of a Creative Cloud Membership do you have?  You can find details on how to update Lightroom using the Creative Cloud Desktop application at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.
    Finally if you are in a managed environment then please work with your I.T. department to apply the update.

  • I have had my Iphone 5s for 2 months and all the fotos and data (fotos and data were not backed up) that I had were erased after I restored it with my old Iphone 4s backup, can I get my unsaved fotos and data back? and if I can, how?

    I have had my Iphone 5s for 2 months and all the fotos and data (fotos and data were not backed up) that I had were erased after I restored it with my old Iphone 4s backup, can I get my unsaved fotos and data back? and if I can, how?

    If you never backed up your phone to iTunes and never backed it up to iCloud all of your content is gone forever.

  • Hi, i am a littl confused as I logged into creative cloud and bough the in design plan for a year but i cant seem to donwload it... there is a window that pops up and it says its downloading but its taking forever? any advice?

    hi, i am a littl confused as I logged into creative cloud and bough the in design plan for a year but i cant seem to donwload it... there is a window that pops up and it says its downloading but its taking forever? any advice?

    Hi Dima,
    Please refer to the help documents below:
    Troubleshoot Creative Cloud download and install issues
    Error downloading, installing, or updating Creative Cloud applications
    Regards,
    Sheena

  • I just signed the creative cloud, and I'm not getting to use the purchased software. thank you

    I just signed the creative cloud, and I'm not getting to use the purchased software. thank you

    Rodrigo_1405 do you receive any specific error messages?  For information on how to install the Adobe Creative applications included with your membership please see Creative Cloud Help | Install, update, or uninstall apps.

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