I have installed photoshop elements 13 on my computer, I have window7. It says this computer does not support this. I have had it on here and it worked i had to un install it and re install now it will not work??
I have photoshop elements 13, It did open up till I had to un install it and re install it, now it is says I need windows 7 or later and I do have windows 7. Can you please help me?
uninstall, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and reinstall.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
Similar Messages
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Trying to install Photoshop Elements 13 - I'm getting an "Exit: 34 code" failure. Adobe Tech support promised 2 weeks ago to research and resolve; nothing done.
Jive is the forum hosting provider which Adobe uses. If you are receiving e-mail updates about Jive then it is likely due to the forum notifications.
Steve Miller I am so sorry I see that you updated case 186454198 on 3/20/15 but you have not received a response since then. I have asked that a member of our support team contact you directly at the phone number we have on file. Please feel free to update this discussion if you continue to experience difficulties.
I would recommend reviewing the installation log files for the update you are trying to apply to determine the cause of the error. You can find details on how to locate and interpret the installation log files at https://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.htm l. You are welcome to update this discussion with any errors which you are able to locate. -
I recently installed Photoshop Elements 13. I can't launch help & tutorials etc. how can I fix this?
I recently installed Photoshop Elements 13. I was able to launch help, tutorials etc. but as of today I get "Forbidden You don't have permission to access /chcservices/services/redirect on this server". How can I fix this?
Had to go with Method 2, but couldn't locate the Preference file, (yes hidden files are visible).
Following the path you suggest, in C: I have Users>user name>AppData>Roaming>Adobe>Elements_Organiser>12.0>Organiser>Log.txt
And I couldn't find it in S: either.
I uninstalled using the DVD program, and this time was sure I ticked the 'Remove Preferences' box. I CC cleaned registry and files before and after removal and again after a restart.
I did a fresh install feeling very hopeful, but I'm afraid the result is still the same.
I suppose I could try installing on C: in case that is an issue, but it's not a very satisfactory long term solution as I'm restricted on space. -
Not sure what to do? My disk drive will not read my dvd's or audio books. Was working fine till I upgraded my comp with Icloud.
I am a very novice user. Here goesl I have a MacBook Pro 2.53 GHz intel Core i5. 4gb 1067 MHz DDR3.
OSX 10.9 -
Having trouble installing Photoshop elements 12 (dvd version) for Mac
Having trouble installing Photoshop elements 12 (dvd version) for Mac. It says "Installer failed to initialize. This could be due to a missing file. Please download Adobe Support Advisor to detect the problem." What do I do???
Mac - Installer failed to initialize. (etc) HELP! I can't install the CS6 Master Collection Suite.
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Installed photoshop elements 10 but organizer won't load
installed photoshop elements 10 but organizer won't load. need to restore photos from old computer
Moving this discussion to the Photoshop Elements forum.
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What's error 1 in adobe photoshop elements configuration? I have a computer with W Vista 8, Windows office home and business 2013. I recently tried to install Photoshop Elements by CD with serial number but on the desktop appears the following message: error 1 (configuration problem) try to uninstall and reinstall. I have done this but the message continues to appear
You haven't mentioned which version of PSE. If it is PSE 13, that requires a minimum of windows 7.
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I have Adobe Photoshop Elements 8 for Windows 7. I need to re-install it because my computer crashed. I saved the outer box, but I do not see a serial number and it is asking for it when I am trying to install the CD software. I went online, but the only serial number I see is when I registered the Photoshop Elements 2.0.
The serial number will be on the disc case, not the outer box. Find your serial number quickly
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hi - my Mu was "buggy" and would not update - so i threw the APP in the trash - but now CC will not allow me to Re-Install because it thinks i already have the APP - any advice?
restore your app from the trash and then properly uninstall.
if that fails, CC desktop lists applications as "Up to Date" when not installed -
Help required with Photoshop Elements 4.0 this has been installed on my new Toshiba laptop with windows 8.1 for some 18 months and operating well. Now it will not open, message pops up saying “attempt to access invalid address” then “application not responding” Suggestions how to access would be much appreciated. Tks. Stuart
What is the size of your hard disk? PSE 4 is a very old program and I suspect it is not able to access the entire hard disk on your machine. Just a thought here.
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?I have Adobe Photoshop elements 12, my computer crashed and I purchased a notebook with no DVD drive, how do I install my product on my new computer?
Download is for multiple languages, including English
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Just installed security update 2014-002, now Itunes will not open, I have rebooted twice with no effect, I don't know what else to do to get my itunes back. Need help please
Believe I've firxed my problem, at least, ITunes is now working again. I followed the information provided from a couple of posts on this thread, (1) re restarting with command-s held down; did it twice, made no differerence; (2) manually re-installed the Security update; no difference; each time restarting, no effect; (3) shutdown the computer; I did for 35 minutes, upon restart, ITunes is back to normal, seems to be working fine. Turning the computer off must clear the cache?
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I installed 4.0 and now firefox will not open, though it is running, I have uninstalled and re-installed and it still will not open. Not sure why this is happening
If you use ZoneAlarm Extreme Security then try to disable Virtualization.
*http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
See also:
*[[/questions/880050]] -
I have installed Adobe Creative Suite 5 Master Collection on a 2nd computer but now it will not accept the seriall. What can I do? I'm using a fresh install of windows 8.1
What exactly means "will not accept"?
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Due to Photoshop Elements 12 Organizer I uninstalled the program. When I re-installed Photoshop Elements 12 on the same computer the "Photoshop Elements 12.0.exe" file is not available. I have tried loading Photoshop Elements 12 from the Adobe web site without success.
The Elements 12 shortcut can't find the Elements12.0.exe file so the program will not load. I can load the editor from its .exe file but not the organizer.
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I re-installed Aperture after a computer erase and disk repair. Reinstalled from my back-up hard drive using migration assitant. Now it will not open. The message I get is this: Aperture cannot b opened because of a problem. Then goes on to say "check with the developer blah blah blah..." even though this is an Apple product. These are the things that drive me to distraction. Anyway, does anyone have a suggestion for a fix??
Your Aperture version?
Is your signature Mac OS X (10.4) current?
Reinstalled from my back-up hard drive using migration assitant. Now it will not open.
Aperture is best be reinstalled by running the installer, not by migrating.
Before you spend money, reinstall Aperture from your installation media (or from the Trial version download Aperture 3.1 Trial , if you are running Aperture 3)
Then update it immediately from the Apple menu> Software update, launch it, and enter your serial number(s).
Are you really sure that there is no crash log?
The message you are quoting is usually a part of the crash report, when Aperture crashes directly on opening. Do you see this?
Aperture cannot be opened because of a problem.
Check with the developer to make sure Aperture works with this version of OS X. You may need to reinstall the application. Be sure to install available updates for the application and OS X.
This report will be sent to Apple automatically.
And what we would need to see, are the first 50 lines of the "This report ...."
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