I have internet connection (status upper left) but get the message "Cannot open the page". This also applies for my email

I have checked all that is to be found on the internet and in the apple itunes to get the connectivity.
When I check the router, the iPod touch is listed. Also when I check the iPod, in the upper corner left is stated that I have connectivity.
However when I want to go to an internet site, I get the message "Cannot open the page" this is also shown when I start my email?

Try:
- Reset the iPod:
Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
-Power off and then back on yor router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- The troublshooting here:
iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections
- As a tet configure you router for no security
Do other devices successly connect to the internet via your router
Does your iPod connect successfully to other networks?

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