I have iphone 5. Have no sound and home button is not working pls help., I have iphone 5. Have no sound and home button is not working pls help.
My iphone 5 has just stopped giving any sound no ringtones, no key clicking or button sounds nothing at all. And the home button has stopped working. Has anyone heard of software 6.1.4 being corrupt Im just updating software at the moment to 7.1. If anyone can offer a pieace of advise would be much appreciated.
MANY THANKS
JAY
The iPhone warranty is not international and as you purchased in
Malaysia the warranty is only valid in Malaysia
You could try taking to an iPhone Authorised service provider
in India but there have been many similar posts to yours
and I am not aware of them assisting with an iPhone from
outside India
Similar Messages
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I have the iPhone 4. and when I updated the software to iOS6 My notifications don't make a sound anymore, the only sound that I get are text messages, or Email. I checked to see if the other apps were muted and they weren't. How do I fix this
You cannot update iPhone 4 to IOS 8.1.2, the highest you can update is IOS 7.1.2.
Unless you've iPhone 4S (looks similar to iPhone 4) -
I have an iPhone 5 and when i lightly tap on the back top part of my phone it sounds like something is rattling inside. Only on the top part of the phone, not on the bottom. I am wondering if anyone knows what this may be and should i have it looked at?
Definitlely have it looked at. That could be a hardware deffect on the maker(apple) so there could be a definite replacement option.
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When I have headphones plugged into my iphone it says warning'' high volume'' and becomes first a red and then plop a number of red pops but it will not be so for someone else I know. My sound will be much lower than anyone else in the music, and when I talk by phone headset
Hi! I have the same problem when I use my headphones .
iPhone 4s England, iOS 6.1.2 -
I have an iphone 4, when I plug in headphones I can pick up music and only background sounds, but no voices. It happens on every video or movie I see, but music works perfectly fine. Did anyone else have this problem or was it just me? If not can anyone help me?
Hey there Srkupo,
It sounds like your vocal audio is not working with your headphones connected to your iPhone. I would start with the troubleshooting from the following article to help troubleshoot them named:
Resolve issues with iPhone, iPad, and iPod touch accessories
http://support.apple.com/kb/ts2634
Update your software
Install the latest version of iOS. You can see which version is on your iPhone by going to the About screen.
If the device doesn't update successfully, the issue might be with your device and not the accessory. Learn how to check your iPhone, iPad, or iPod touch.
Disconnect and inspect the accessory, then restart your device
Disconnect the accessory and turn it off, if possible.
Inspect the connection between the accessory and device and make sure that no debris or other damage is present.
Restart your iOS device by turning it off, then back on. When the Home screen appears, reconnect the accessory.
Try a different device
Make sure the issue is with the accessory, if possible. Always use an identical or similar, compatible device with the accessory you're troubleshooting.
If there's static coming from the left audio channel when you use headphones, try connecting the headphones to a similar device.
If the device isn't syncing when connected to the dock, connect it directly to the computer using the Apple 30-pin to USB Cable or try another USB port.
If you're using Lightning to 30-pin Adapter in a connection chain, try using the same adapter on a similar or identical device.
Restore iPhone, iPad, or iPod touch
Restore your iOS device. You should rarely need to use this step with an accessory issue. If the issue only affects a third-party accessory, contact the manufacturer before restoring the device.
If this does not resolve the issue could you elaborate on where you are listening to this content from to help isolate the issue?
Thank you for using Apple Support Communities.
All the very best,
Sterling -
Sound on my iPhone 4S is messed up, tips and suggestions left by others not working any more. At first turning it off for a while worked, when turned it back in the keyboard click would work for a few keystrokes but now not even that. Had the phone for a bit more than a year, so I know my sound is on and checked all my settings. Posted suggestions from support is not helpful. I guess next step is to take it in for repair? Or is this Apple's way of telling us to upgrade? :(
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
FYI, Apple does not repair iPhones. If basic troubleshooting does not resolve either purchase a new iPhone or take the device to Apple for an Out of Warranty replacement which is $199US for the 4S. -
My iPod touch is synced to my old Mac and I have a new PC. Now when I plug my iPod into the new computer it will make the connection sound, but will not show up in my iTunes. I do not care to have the content copied over. Any suggestions?
Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows -
I performed an iOS 7 software update on my iPhone yesterday, and now the phone is not working at all. The iPhone screen shows to connect to iTunes to restore. I've have done this, and still the iPhone is not working. What going on?
I have no idea what may have caused your MacBook to stop working, but from your description it kind of sounds like it may have started before you ran Software Update and installed the new Apps. Just the general slow feeling and bugginess is what tips me off. You said that you weren't sure if you had closed all open windows, that doesn't matter if the computer restarts itself. It automatically closes all other open applications when restarting.
As to your data being retrievable, if when you take it in they do a fresh install of the OS, then no, it will not be unless you want to pay several thousand dollars to a software retrieval company.
I am glad to hear that you have taken into the Apple Store to get it fixed, and that you have all of your purchased music backed up to your iPod. You should be able to just transfer it all back to iTunes once you get your computer back should it be necessary.
As a side note, the proper place for this topic would probably in the MacBook forums, not iTunes since there is no evidence that iTunes started the issue. -
my iPhone 4 is running ios 7.0.4. I have a slightly eccentric back story to all of this; but basically i set a secondary entry passcode on my phone and i have forgotten the secondary passcode; it appears as though i no longer have the opportunity to enter the code after too many failed attempts -- "iphone is disabled, connect to itunes." i have connected to itunes on itunes on both 11.1 and 11.3 versions (my computer says 11.1 is the minimum requirement for my phone to sync) and attempted to restore my phone; THE RESULTING MESSAGE: "The iPhone 'iPhone' could not be restored. This device isn't eligible for the requested build." HOW THE HECK DO I GAIN ENTRY TO MY PHONE AGAIN AND GET SOME USE OUT OF IT. IT DID COST $$$ TO BUY. PLZ HELP!
Hey there Jachin W.,
It sounds like you are unable to connect to your home Wi-Fi suddenly on 2 different iOS devices. I would be interested to know if the affected phones are able to connect to a different Wi-Fi connection, but barring that I would use the following article to help troubleshoot the devices and the Wi-Fi connection:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your Wi-Fi setting is dimmed, follow these steps.
Restart your iOS device.
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
Tap and Forget this Network.
Try to connect to your desired Wi-Fi network.
Note: You may need to enter your Wi-Fi password again if your network requires one.
Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
Update your device to the latest version of software.
Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
And this section from toward the bottom if needed:
Unable to connect to a Wi-Fi network
Verify that you're attempting to connect to your desired Wi-Fi network.
Make sure you're entering your Wi-Fi password correctly. Passwords may be case sensitive and may contain numbers or special characters.
Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
previously connected Wi-Fi networks and passwords
recently used Bluetooth accessories
VPN and APN settings
Thank you for using Apple Support Communities.
All the best,
Sterling -
i am able to see my ipod touch 5th geneneration in find my iphone on icloud but it is showing offline.... i think its stolen but i have locked it with a passcode and the person who i suspect doesnt know it... i wana get it back what should i do??
lost/stolen
No app on the iPod is required.
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected, on a computer browser go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up or conbtinue to show off-line.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
iCloud: Erase your device
iCloud: Use Lost Mode
- If not shown/shown off, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
My iPad got disabled and once I waited the 15 minutes I logged in, but from then on I could not connect to server dispite having 2-3 bars of wifi signal. The same thing happened to my iphone5 at the same time although this had not been touched by my 3yr olds. My wifi is very intermittent and often it goes from 3g to GPRS on my iphone. I have reset network settings, turned devices off by home button and off button, removed sim card in phone, etc. I'm stuck.
Hi 30daysnow,
Thanks for visiting Apple Support Communities.
It sounds like you're seeing wireless connectivity issues on your iPad and iPhone.
Since you mention having unexpected behavior on both Wi-Fi and 3g (cellular) connections, see these articles for more helpful troubleshooting tips:
iOS: Troubleshooting Wi-Fi networks and connections - Apple Support
Get help with the cellular data connection on your iPad (Wi-Fi + Cellular Model) - Apple Support
The steps in these articles can help resolve the symptoms you're seeing.
Best Regards,
Jeremy -
My iphone 4s is saying NO SERVICE.I tried to put it on airplane mode,tried to reset the network setting and also tried to restore my phone but none of the above things worked.Do you guys have any idea what should i do now?
Hi sunnylordz,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like you have no service on the iPhone. It looks like you have already done some troubleshooting. There is one step you did not mention trying that i think is worth trying.
If you see No Service in the status bar of your iPhone or iPad - Apple Support
Remove the SIM card. If the SIM card is damaged, worn, or bent, or if it's too big or small for the SIM tray, contact your carrier for a new one. Then reinsert the SIM card.
Cheers,
Mario -
my iphone is synced and backed up with another computer which is now broken...i have synced it with my new computer but it hasnt transfered anything over to itunes and when i try to add anything to my iphone it says all data will be erased and replaced with the current itunes? i dont want to lose all my apps and music.... i dont know how to go around this problem? i want to back it all up and sync it properly to my new computer so that is now my main computer , so i can add ring tones and music etc with out it erasing everything ive got. any answers would be great and muchly appreciated. thanks, im not sure what operating system my iphone has either.....
It has always been very basic to always maintain a backup copy of your computer for just such an occasion.
Use your backup copy of your computer to put everything on the new one.
It sounds like you have failed to do this, which is not good at all.
You will have to transfer your itunes purchases from your iphone. Authorize your computer for your itunes account
About iTunes Store authorization and deauthorization
Open itunes, plug in iphone, do NOT sync, click File>Transfer Purchases
When you do sync you will lose your pics ( photo library - synced from your old computer), your itunes content ( music, apps, videos,etc) , your contacts and your calendars. So do NOT sync yet. This is why a backup copy is so important.
Enter one unique contact and calendar entry on your computer.
When you first sync, you should get the option to merger the data. Choose it.
If you want your pics, then you will need to e-mail them to yourself before you sync. They will not be of the original quality as they are reduced when synced to iphone.
When all is as goos as it can be, then backup your computer, and always maintain the backup. -
last friday night my iphone5 hold up with two bud guys.. how can i block it so they connot used anymore my phone plss help me apple..i have a serial number here ti keep it so i thonk it can used i bought my iphone in japan.. THIS ISMY SERIAL NUMBER HELP ME PLSS APPLE ( serial nu.F1*****TWG ) iphone 5 32GB plss help me to block it right now.. godbless..
<edited by host>Hello Renvin29,
It sounds like you need to disable your iPhone remotely. I'm sorry to hear about your phone! The only way to do this with is Apple services is if you had Find my iPhone enabled. You have 2 options:
You can use this article to put the phone into Lost Mode and preserve your data on it, but prevent access to it:
iCloud: Use Lost Mode
http://support.apple.com/kb/PH2700
Or you can just erase it remotely outright:
iCloud: Erase your device
http://support.apple.com/kb/PH2701
You should also take a look at this article for additional info on what to do about this situation:
If your iPhone, iPad, or iPod touch is lost or stolen
http://support.apple.com/kb/HT5668
Thank you for using Apple Support Communities.
Take care,
Sterling -
I have an iPhone 3GS that I dropped in water for a moment. After drying it and everything, it still does everything but get service. Can I back it up and transfer its data to a new iPhone 3GS? I heard something about how loading a backup from a water damaged phone could mess up the new one... is this true? I would truly appreciate the help, please let me know, thanks!
Sounds like your phone is in recovery mode. In this case, all data on it is gone. There's nothing to back up.
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I have an IPhone 5. The screen flashes bright blue, then B & W snow, then makes a short hissing sound and shuts off. It did it 3-4 times and now it will not turn on. Should I try to have it serviced or replace it?
Get it looked at by visiting an Apple Store or Authorized Apple Service Provider. If you can't, contact Apple Support to get it serviced.
iPhone - Contact Support - Apple Support
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