I have just bought a used iPhone 3GS How can this problem be fixed?
I have hanged in settings iCloud to my Apple ID details and password. When I try to access and download apps my phone automatically reverts back the the old owners Apple ID. I'm blocked out! How can this be fixed? Thank you.
This can't happen unless there are apps on the iPhone that were downloaded by the previous owner's iTunes account.
You need to restore the iPhone as a new iPhone and start from there.
Similar Messages
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I just bought a (used) Iphone 3gs for wife and it had angry birds and $89 Navigation on it (I paid extra for it). Once updated and logged into my I-tunes it no longer works? How can I make those apps work?
Apple doesn't have anything to do with this other than enforcing the DRM protection. The developers of this content expect to be paid if someone wants to use their content. When you purchase content in the app store, you purchase a license to use the content. This license does not permit you or anyone else to resell or give this content away. The individual you purchased the phone from simply does not have the right to sell or give away any purchased content on the phone. You were deceived.
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I am in transit with no computer. I have a iphone 3GS and have just bought a new 4S. Can I transfere my contacts from phone to phone.
There are apps you can dowload that will let you sync your contacts across platforms or backup and restore contacts without iTunes. An app that will sync your contacts is Contacts Sync. Search the app store and find an app that will meet your needs.
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Hello,
I am having setup issues with a used 4S iphone. I can't get past the Apple ID step.
First it said it was an existing ID and I should go to iforgot and reset my password.
I did, but still keep getting the error message.
Then I entered the serial number online support and it said the ID was another account. Would that be the seller?
Do I need to get them to unregister under their name before I can proceed? Or...
Please help. I start new job on Monday that required me to have a smartphone. I need it up and running.
Thank you
RYes, you have encountered Activation Lock (Find My iPhone Activation Lock - Apple Support). The only way that phone will ever be usable is if the owner the phone is locked to releases it (see: Find My iPhone Activation Lock: Removing a device from a previous owner’s account - Apple Support). If you are lucky the phone is locked to the seller, so you can ask them to unlock it. If the seller is merely a middleman and the previous owner is not the seller it gets much more complicated. It's even possible that you bought a stolen phone, in which case you will never be able to use it and you should return it for a refund.
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I have just bought a new iphone 4 as an upgrade to my iphone 3GS. How can I transfer all my apps including saved levels in games etc. and data and folders to the new iphone 4 and keep facetime etc on the new iphone 4. When I have done this for someone else they got all their data etc but lost the Face Time App and teh iphone 4 looked like the iphone 3 screen.
There is no FaceTime app for the iphone, FaceTime is built into the iOS. Follow the directions here:
http://support.apple.com/kb/HT2109 -
Hii all, I just bought an used iphone 5c from an user and only after a few weeks realised that it got activation locked. He might be unaware of that. Is it possible to get back to him and unlock the device for me as i have not contacts with him presently.
Well first you need to sync your iPhone 4 with your Mac/PC so that it will transfer all your music, apps, podcasts, etc. Then sync your iPod Touch and the media you selected during the sync should be there on your iPhone. If you have difficulty in transferring media from iPhone to your computer, try softwares like TransCopy. They will help in transferring data from your iphone to your computer. Dont forget to check that all the transferred data is in the iTunes media folder so that the iTunes can locate the files. Link to Transcopy software :
http://www.copytrans.net/copytrans.php -
Just got a used iphone 3gs and it won't see my sim card what can I do?
Just got a used iphone 3gs and it won't see my sim card what can I do
Seems your story has changed... not seeing is not the same as not supported.
If the phone is carrier locked, you need a SIM from the carrier it's locked to to activate it. The sim does not have to be active, it just has to be one from that carrier. -
I have just bought a new iPhone and gave my old one to my Mum. My problem is that even with a new SIM and phone number I seem to be getting her messages as well as mine on my thread. They are also being recorded as both sent and received so she must be paying twice for each SMS sent. Help please
Wipe iPhone/iPad/iPod touch clean
There are a few steps to do:
Switch off iMessage in Settings > Messages
Switch off FaceTime in Settings > FaceTime (iPod touch 4th Generation or later, iPhone 4 or later and iPad 2 or later)
Delete iCloud in Settings > iCloud > Delete Account
Finally Settings > General > Reset > Erase All Content and Settings.
Un-register your device: https://supportprofile.apple.com
Now you can sell/give.
Now, you should get her a new Apple ID to sign in the options above. -
i have just upgraded from an iPhone 3Gs to an iPhone 5. I am trying to transfer all my content via icloud but having problems logging in - it keeps telling me the server is not responding. Nano sim hasn't yet been registered - does this affect things?
Have you activated your phone with your carrier yet?
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i have just purchased a used iphone 4 but am unable to activate as it is still linked to the previous owners i tunes account. how can i erase so i can strat using the phone
If this is what you're talking about: http://support.apple.com/kb/PH13695
Then you get the previous/original owner to unlock it or you get your money back ASAP. -
Hello, I bought a used iphone 3gs, and iphone locked to one operator there is any chance to unlock the phone forever?
ONLY the carrier to which it is locked can unlock it.
Contact that carrier and ask if they offer this service and if you qualify -
i just bought a used iphone 5 and i am stuck with the icloud page because the old owner don't remember his password what should i do ?
Ask him for your money back.
Pete -
I have just bought a used 2009 macbook pro, but I am new to computing and mac so can anybody please tell me if there is reliable software that will help me keep my macbook running at its best without breaking the bank?
In General 3rd Party AV Software and Cleaning Utilities tend to cause More Issues than they claim to fix...
They are Not Required...
Mac OS X tends to look after itself.
See > Mac OS X Built in Security > http://www.apple.com/osx/what-is/security.html
More Info Here > https://discussions.apple.com/thread/4545776?tstart=0
The Safe Mac > http://www.thesafemac.com/mmg/
To keep your Mac Happy...
Have a look here > http://pondini.org/OSX/Scripts.html
More Info Here > The myth of the dirty Mac -
Just bought a new iPhone and I can't back up to iCloud.
Just bought a new iPhone and I can't back up to iCloud. The error message says "Not enough storage". When I go to Settings>iCloud, it gives me 2 devices, my old iphone 4s has 3.5GB, the new 4s has 0KB. When I go to delete the old backup the warning says "Do you want to turn off backup and delete all backup data from iCloud?" That is definitely not what I want to do. How do I keep my data from my old phone? All I am backing up are contacts and calendar, my photos have never been backed up on iCloud. Don't get why that is taking up all the storage.
Deleting the backup from your old phone only permanently deletes the backup from iCloud. It doesn't do anything to the data on your phone, or the iCloud data your are syncing with iCloud. If you no longer need the backup of your other phone you can go ahead and delete it to free up space in your iCloud account.
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I have just bought a new TATA PHOTON MAX, but, this is NOT working on my MAC LION 10.7.4.
I was using a Reliance Netconnect+ and that was working on the same machine. Kindly suggest if there is a way that the TATA PHOTON MAX can work on this.
Thanks!!!Contact the maker of that product.
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