I have just bought an Aldi sim card but when I put it in the iphone 4 I get "no service" when I put the telstra sim back in no problem. I'm out of contract.

Is there anything I can do or is it just a bad sim

Ask telstra to unlock. They will unlock it as per their unlocking policy.

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Wonder if anyone can help? Have just bought a new Macbook pro and installed FCP7. I thought that I would get quicktime pro but stuck with QTX. Downloaded QT7 but it won't let me install it. Any suggestions? B

Wonder if anyone can help? Have just bought a new Macbook pro and installed FCP7. I thought that I would get quicktime pro as standard but stuck with QTX. Downloaded QT7 but it won't let me install it. Says I can't do install as I already have QTX. Does FCP not come with QTpro or am I jsut being stupid. Any suggestions would be great. Thanks. B

Hi there,
Are you running Lion or Snow Leopard? either way this may help by the looks of it.
http://www.macworld.com/article/161320/2011/07/lion_quicktime7.html
cheers
Andy

HT201302 I have just bought an iPad mini and would like to transfer photos from my iPhone to the iPad how do I do this please?

I have just bought an iPad mini and would like to transfer photos from my iPhone to the iPad how do I do this please?

How to Transfer Photos from an iPad to a Computer
http://www.wikihow.com/Transfer-Photos-from-an-iPad-to-a-Computer
Importing Personal Photos and videos from your iOS device to your computer.
http://support.apple.com/kb/HT4083
Copy Photos (& Videos) Between iOS Devices
http://tinyurl.com/cnz95bc
FYI
Complete guide to using iOS 6
http://howto.cnet.com/ios-6-complete-guide/
Guide to Built-In Apps on iOS
https://sites.google.com/site/appleclubfhs/support/advice-and-articles/guide-to- built-in-apps-ios
You can download a complete iOS 5 iPad User Guide and iOS 6 iPad User Guide here: http://support.apple.com/manuals/ipad/
Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
Apple - iPad - Guided Tours
http://www.apple.com/ipad/videos/
Apple iPad Guided Tours - Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
http://www.youtube.com/watch?v=YT2bD0-OqBM
http://www.youtube.com/watch?v=ROY4tLyNlsg&feature=relmfu
http://www.youtube.com/watch?v=QSPXXhmwYf4&feature=relmfu
How to - Articles & User Guides & Tutorials
http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
You can download this guide to your iPad.
iPad User Guide for iOS 5
http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
 Cheers, Tom

I have just installed Digital Editions 4.3 but am having poblems downloading digital books as I get an error message stating 'Error! Check Activation'. I have Windows 7 and didn't have any problems using the previous version of Digital Editions. Can anyon

I have just installed Digital Editions 4.3 but am having poblems downloading digital books as I get an error message stating 'Error! Check Activation'. I have Windows 7 and didn't have any problems using the previous version of Digital Editions. Can anyone advise?

Hi Siobhan ,
Please refer to the following link and see if that helps.
https://helpx.adobe.com/digital-editions/kb/error-e_act_not_ready.html
I would also like to know ,does that error message has any specific number ?
Regards
Sukrit Dhingra

HT1369 Please help, I have just bought 3 tunes from itunes, but they will not sync with my ipod? Any idea why?

Anyone any ideas, I have just purchased 3 tunes from itunes, but they will not sync with my ipod.

https://discussions.apple.com/message/23071575#23071575

HT1933 Hi I have just bought a book on iBooks but it will not open as it says that it is not of the right format. Please help resolve this.

Hi I am new to iBooks. I have just downloaded my first book. When I go to open it, it says that the book is either formatted incorrectly or not in a format that iBooks can open. Which is weird as I just bought it from iBooks!
Help please.

This just happened to me and iTunes support said they would send to Apple to investigate and reimbursed me for the books. I went back on my iPad and deleted the books and I got an iCloud icon with a down arrow after I deleted. When I clicked on the iCloud icon, the book downloaded and I was able to read it.

I have just switched my new iMac on but it's asking for a password ?? What password ?? It's not my Apple ID so how do I find out this password - could the store have put in a password when transferring my old computer files over to new iMac ??

I have just turned on my new iMac .. in store they said it was that simple !! BUT it's asking for a password ??? How do I know what this is as haven't set one up ? I had my old computer files migrated over onto this new iMac - is it possible they set up a password ? No one has given me. A password they said just turn it on and you are in !! Help - thanks

Yep will do in the morning ... Frustrating as thought it would be simple ... It's middle of the night here in the uk - thanks

How long does it take for the phone to get full service after you insert the sim card???

I got my Droid Incredible in the mail today, and inserted the sim card and somehow online I think I deactivated my old phone, and I've been waiting for my new phone to receive full service for maybe over an hour now. I cannot call customer service or anything because both my old and new phone cannot make any calls because neither of them are activated. Please help!

I had a similar issue activating by HTC DNA. The activation instructions Verizon sends are horrible since they explicitly mention that you do not need to call in to activate your phone. I left my SIM activation running overnight and it just didn't work. I finally called Verizon from my work phone the next day and the agent informed me that you do need to call to activate your SIM card. You will need to have your SIM card ready when you call (to provide the long string of numbers on the back of the card). Hope this helps!

I have a iPhone 5 on orange and my iPhone keeps getting no service when it seems to get hot. How do I get my service back as I need to check my text messages and also people I know are trying to reach me

Every time it gets hot it seems my service goes and I really want to know why?

Your phone should not get hot. Bring it in to Apple for evaluation. You may have a defective battery.

I needhelp when i try to activate my iphone i get a message saying device unknown and is ******* me off ive try every single solution out there and it still wont activate

i need someone to show me how to fix this

Hey bboysmart!
Here is an article for you that can help you troubleshoot any activation issues you may be seeing:
iPhone: Troubleshooting activation issues
http://support.apple.com/kb/TS3424
Thanks for coming to the Apple Support Communities!
Regards,
Braden

I've just bought an new laptop and downloaded itunes. I plugged in my iphone and upgraded to the newest itunes/ synched etc. Now I have no music or apps on my phone. The contacts photos and texts all seem fine. Just the itues stuff that's missing.

I have just bought a new computer and downloaded itunes. I plugged in my iphone and upgraded to the newest itunes/ synched etc. Now have no music or apps on the phone. Contacts, texts, photos all fine. Just all itunes content that is missiing. It isn't showing in my itunes account on my computer or on my phone. Any idea how to get it back? (No point synching with itunes on my computer as it isn't there either!)

I suggest copying your entire iTunes library to your new computer, also you might want to copy the photos you want to save. Then sync your device to the new iTunes and copy over your music, documents and photos that you want.
If you are no longer going to use the old computer you should open up iTunes on the old computer and use the menu to deauthorize it. Be sure to use the same iTunes menu on your new computer to Authorize the new one.

HT1338 Dear all, I have just bought a MacBook pro with osx lion on 25thast month. I wanted to know if I can use the methods described above to update to osx mountain lion or I have to buy osx mountain lion from the app store?

Dear all, I have just bought a MacBook pro with osx lion on 25th last month. I wanted to know if I can use the methods described above to update to osx mountain lion or I have to buy osx mountain lion from the app store?

Here are the rules to qualify for the free upgrade:
http://www.apple.com/osx/uptodate/
(has to be purchased from Apple or authorized reseller).

HT4623 I have just bought an IPad air wi-fi. Is it possible to update it to cellular?

I have just bought an IPad air wi-fi. Can it be converted to cellular?

Get a Mi-Fi
http://en.wikipedia.org/wiki/MiFi

Have just created an icloud email account but cannot figure out how to get my contacts in there

I have just created an @me.com email but none of my contacts from my iphone have been transferred into the account and don't really understand. I have the icloud thing activated. Please help!

Have you turned contact syncing on on the phone and on the computer.

I just bought a macbook pro. But I got Lion instead of Moutain Lion. How can I upgrade it for free?

I just bought a macbook pro. But I got Lion instead of Moutain Lion.
I tried to upgrade it in the app store, but it requires me to purchase it first. I thought that I suppose to get mountain lion straight away.
How can I upgrade it for free?

Dzufar wrote:
Sorry, i forgot to response. I've gone to the store where i bought the macbook. I told them about this, they said that they were sorry about the services and that they cannot do anything about it. They asked me to call the apple service about the upgrade. I called the services, and all that they said was the period where upgrade is free was over. and if i want to upgrade it, I have to buy it. No free upgrade. And said that he cannot comment anything about the services provided by the store.
oh well. just have to live with it.
Oh yes they can! Apple's policy is that you have 14 days from the date of purchase to return the comp.....no questions asked!
You should return it, get your $$$ back. Then purchased another one that has ML from a reputable Apple reseller and/or from an Apple Store (online or off).

I have just bought an Aldi sim card but when I put it in the iphone 4 I get "no service" when I put the telstra sim back in no problem. I'm out of contract.

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